Reviews
G was fantastic from start to finish. Greeted us with a...
G was fantastic from start to finish. Greeted us with a smile and sent us on a test drive even though we showed up at 10 minutes before closing. Great follow-up through text messaging to answer questions. I felt they were very upfront and honest, and the cars they sell are all top quality. You pay a little more but they are not selling pre-owned cars with a sketchy history.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
RS, Thank you for taking the time to share your experience with us and allowing us to earn your business. Congratulations on your new car! It's great to hear that our team made your purchase fantastic! Best Regards, NAPLES INFINITI "Delivering the car and the experience!”
Very very disappointed!!
My wife car is still under warranty engine light is showing, well then I called to Naples Infiniti request them to take a look at least so my wife doesn’t get stuck in middle of the road. But service department is not ready to look at the car until Tuesday neither want to give loaner until Tuesday. And Tuesday is still 4 days away. VERY DISAPPOINTED!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Farhan, We are sorry to hear you are disappointed with our next available appointment time with a loaner. We do our best to accommodate all clients, including you and your wife. This sometimes means that we have all of our loaner vehicles accounted for with other guests. While we don't want your wife to be stranded either, a solid engine light is likely an indicator of an air or fuel issue, sensor, gas cap, etc. If either of you would like to stop in before your appointment, we would be happy to attempt a quick diagnosis for you while you wait or with some patience, find alternative transportation pending any early client return or even rental availability.
My salesman G was amazing. Just when I thought I couldn’t...
My salesman G was amazing. Just when I thought I couldn’t get into the car I wanted, he was a able to put a deal together for us. Thank you G,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dandiean, Thank you for the review and kind words! Congratulations on your new car! We're so happy to hear that G made your dream come true! Best Regards, NAPLES INFINITI "Delivering the car and the experience!”
I requested info on a car listed and Gerosky emailed me...
I requested info on a car listed and Gerosky emailed me right back. I set a time for the next day and I ended up with another car. I thought the one that I wanted was an SUB but it was not. Liked the car and the deal and came back the next day to put it together with the business manager. Smooth experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Montegerard, Thank you for taking the time to share your experience with us and allowing us to earn your business. Congratulations on your new car! It's great to hear that our team made your purchase as smooth as butter! (: Best Regards, NAPLES INFINITI "Delivering the car and the experience!”
Thank you so much, G! You’re incredible and very...
Thank you so much, G! You’re incredible and very reliable. I’m happy I can count on you to be honest and forward when purchasing a vehicle. This time can be very stressful and you make it much more relaxed. Thank you for being awesome!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mariah, Thank you for the review and kind words! Congratulations on your new car! We're so happy to hear that G made your purchase effortless! Best Regards, NAPLES INFINITI "Delivering the car and the experience!”
Could not be happier!!! Just leased my third Infiniti and...
Could not be happier!!! Just leased my third Infiniti and the team that helped me was by far the best in class. Wish there were more like them in the world. Thanks “GQ”and Preston you guys are truly a dream team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Karriegirl77, Thank you for taking the time to share your experience with us and allowing us to earn your business. Congratulations on your newest Infiniti! We're so happy to hear that G and Preston made your purchase the best it could be! Best Regards, NAPLES INFINITI "Delivering the car and the experience!”
I found the entire car buying process efficient and...
I found the entire car buying process efficient and timely/. Bryan was excellent managing the process, helped me set up Bluetooth in the car and gave me a full inspection of the Q60 before leaving the dealership. I live in Tampa, 150 miles from Naples yet the on-line and phone process was awesome. Also a shout out to the finance and parts depts!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ryan, Thank you for taking the time to share your experience with us and allowing us to earn your business. Congratulations on your new Q60! We're so happy to hear that Bryan & team did what they do best - make your purchase effortless! Best Regards, NAPLES INFINITI "Delivering the car and the experience!”
Gerosky and Preston were great to work with. Helped me...
Gerosky and Preston were great to work with. Helped me find the exact car I want, he went above and beyond for me. Gerosky is my go to when looking for a car, he’s so professional and isn’t pushy at all. He makes the process enjoyable. Always recommend Gerosky to anyone looking for any car he’s your man!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
April, Thank you for taking the time to share your experience with us and allowing us to earn your business. Congratulations on your new INFINITI! You can always count on G to treat you to the best car purchase experience possible! Best Regards, NAPLES INFINITI "Delivering the car and the experience!”
We have least two vehicles from Gerosky. The last one, we...
We have least two vehicles from Gerosky. The last one, we did not specifically want a infinity, we just wanted to deal with him. He’s like a professional consultant, not a sales person. On top of that, when I got to the finance department I did not get pressured for add-ons either. Can’t recommend them enough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jdp04g, Thank you for taking the time to share your experience with us and allowing us to earn your business once again. Congratulations on your new INFINITI! It sounds like you have established a great relationship with Gerosky and it doesn't get much better than that! Enjoy the new ride! Best Regards, NAPLES INFINITI "Delivering the car and the experience!”
A Top shelf dealership. Modern, spotless, and staffed by...
A Top shelf dealership. Modern, spotless, and staffed by caring and helpful sales and service staff. My second vehicle from Naples Infinity. Salesman, Gerosky Sainvil is very knowledgeable and good to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Smoothoperator, Thank you for taking the time to share your experience with us and allowing us to earn your business again. Congratulations on your new INFINITI! We appreciate your loyalty and feedback! Best Regards, NAPLES INFINITI "Delivering the car and the experience!”