Reviews
Salesman and manager were very adept at educating me...
Salesman and manager were very adept at educating me about the car I was about to lease while making sure I felt secure about my Covid 19 vulnerability.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Barry1808, Thank you for taking the time to share your experience with us and allowing us to earn your business. Congratulations on your new INFINITI! Your safety is our priority during these times, we want our clients to feel as comfortable as possible! Best Regards, NAPLES INFINITI "Delivering the car and the experience!”
Excellent sales personAttentive, responsiveWent the...
Excellent sales person Attentive, responsive Went the extra mile to make sure everything was good!!would highly recommend anyone looking for a car to contact this gentlemen
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dvs172804, Thank you for taking the time to share your experience with us and allowing us to earn your business. Congratulations on your new car! It is wonderful to hear that you enjoyed working with Jonathan on your purchase! Best Regards, NAPLES INFINITI "Delivering the car and the experience!”
This is the third Infiniti I have bought from Johnathan...
This is the third Infiniti I have bought from Johnathan Hidalgo at Infiniti of Naples. He is knowledgeable and professional. He goes above and beyond to help us find the right car for our needs. I called Johnathan in the morning and by the late afternoon he delivered the car to our door. I would highly recommend Johnathan and this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fcristalli, Thank you for taking the time to share your experience with us and allowing us to earn your business once again. Congratulations on your new INFINITI! It sounds like you have established a great relationship with Jonathan and it doesn't get much better than that! Enjoy the new ride! Best Regards, NAPLES INFINITI "Delivering the car and the experience!”
I went there knowing exactly what I wanted, I never felt...
I went there knowing exactly what I wanted, I never felt pressured to make a choice right away. Gerosky made the whole experience great, it felt like he bent over backwards to help so we appreciate his hard work. So when I am ready to get my own Tesla [first one went to the wife, lucky bird] I know exactly who I'm coming to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
ClanValeskiServicesINC, Thank you for taking the time to share your experience with us and allowing us to earn your business once again. Congratulations on your new Tesla! It is wonderful to hear that you enjoyed working with Gerosky on your purchase! We really appreciate the great feedback, and we'll be looking forward to continuing your loyalty in the years to come. Best Regards, NAPLES INFINITI "Delivering the car and the experience!”
Had an awesome and no pressure experience getting into a...
Had an awesome and no pressure experience getting into a used Infiniti. The sales and finance team were helpful in explaining everything. I highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nick, Thank you for taking the time to share your experience with us and allowing us to earn your business once again. Congratulations on your new INFINITI! It is wonderful to hear that you enjoyed working with our team. We really appreciate the great feedback, and we'll be looking forward to continuing your loyalty in the years to come. Best Regards, NAPLES INFINITI "Delivering the car and the experience!”
Antoine was absolutely amazing. He went above and beyond...
Antoine was absolutely amazing. He went above and beyond in providing a stress free transaction and his follow up was phenomenal. I was thoroughly impressed with the level of professionalism at this dealership. Best car buying experience I have ever encountered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Peggy, Thank you for taking the time to share your experience with us and allowing us to earn your business once again. Congratulations on your new INFINITI! It is wonderful to hear that you enjoyed working with Antoine on your purchase. Enjoy the car, and please come see us again soon! Best Regards, NAPLES INFINITI "Delivering the car and the experience!”
Another flawless transaction here at Naples Infiniti....
Another flawless transaction here at Naples Infiniti. Turned in the q50 lease and went up in size to the new 2021 QX50. Antoine was very professional and helpful with the lease deal and vehicle info. And Preston worked his magic to make it all work out exactly as we wanted. Its no wonder why we keep coming back...time and time again. Thank you both!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. & Mrs. Mercer, Thank you for taking the time to share your experience with us and allowing us to earn your business once again. Congratulations on your new QX50 - you'll love it! We appreciate your continued loyalty! Best Regards, NAPLES INFINITI "Delivering the car and the experience!”
The best dealer we have ever dealt with. Amazing...
The best dealer we have ever dealt with. Amazing customer service from every single staff member we spoke to on the phone. Jonathan Hidalgo and Gerosky did everything to make sure we got what we were looking for and delivered our vehicle personally from Naples, FL to Kendall, FL. Highly recommend Naples Infiniti. Thank you so much!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Babeasaurus, Thank you for taking the time to share your experience with us and allowing us to earn your business. Congratulations on your new INFINITI! You can always count on our team to go above and beyond for you! We really appreciate the great feedback, and we'll be looking forward to continuing your loyalty in the years to come. Best Regards, NAPLES INFINITI "Delivering the car and the experience!”
Amazing easy, stress free experience! Was able to...
Amazing easy, stress free experience! Was able to complete everything step virtually including selecting Prepaid maintenance and debt protection all through my phone. Preston was great at breakdown options for buying or leasing, Corri in finance text me the finance add on options and I was able to select them with with my phone in real time and see them included instantly, and Jose delivered the vehicle right to my driveway without having pack up the family and spend the day in the dealership. Best car experience ever!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Josh, Thank you for taking the time to share your experience with us and allowing us to earn your business. Congratulations on your purchase! We're so glad to hear that our team made your virtual purchase as easy as pie! We hope you are enjoying the new ride and look forward to seeing you in the future! Best Regards, NAPLES INFINITI "Delivering the car and the experience!”
Bryan was very helpful an went beyond our expectations to...
Bryan was very helpful an went beyond our expectations to make sure we were both satisfied and happy not only with our car purchase but also our overall experience with Naples Infiniti.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Adrian, Thank you for taking the time to share your experience with us and allowing us to earn your business. Congratulations on your purchase! We really appreciate the great feedback about Bryan, and we'll be looking forward to continuing your loyalty in the years to come. Best Regards, NAPLES INFINITI "Delivering the car and the experience!”