Skip to main content

Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

Want to share your experience with this dealership?

Write a review

If you ever go to Naples Infiniti to buy a car you should...

If you ever go to Naples Infiniti to buy a car you should go immediately to a man named Gerosky. He is the man the myth the legend!!! He looks out for the customers best interest while doing his job. Thanks Gerosky for my great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Christosvenetis, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new INFINITI! You have us thinking that maybe we should put "the man, the myth, the legend" on his business cards now! We hope you're loving the car and come see us again sometime. Best Regards, Naples INFINITI "Delivering the car and the experience!”

We weren't planning on driving 2 hours to Naples to...

We weren't planning on driving 2 hours to Naples to purchase a vehicle, but couldn't find anything as nice in our area for the price. I found the vehicle online and emailed the dealership. This was hands down the best car buying experience we have had. All of our questions were answered prior to us arriving at the dealership. Gerosky and the car were ready and waiting for us when we arrived. G was very knowledgeable of the vehicle. He made sure we knew how all the bells and whistles worked while on the test drive. We would gladly drive across the state again to work with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Eddie, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car! It sounds like Gerosky did what he does best - make your time working with him the bee's knees! We hope you are enjoying the car and look forward to seeing you again sometime! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Working with Anthony was a fantastic experience. He was...

Working with Anthony was a fantastic experience. He was incredibly mindful of our time and delivered a great car to our door. We enjoyed working with him and will contact him first when we are in the market again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

John, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new INFINITI! We're so glad to hear that you enjoyed working with Anthony! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Jonathan was a pleasure to work with! Not only did he...

Jonathan was a pleasure to work with! Not only did he deliver the car right to my door but he made the deal so quick and easy! He explained everything while signing there was no hesitation! The car was beautiful! He was very knowledgeable about the car itself and all the gadgets that came with it! Couldn’t have asked for a better experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dan, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new INFINITI! Jonathan will always go above and beyond for his clients! We hope you are enjoying the car! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Gerosky was extremely friendly, patient and thorough in...

Gerosky was extremely friendly, patient and thorough in explaining the operation of the QX50. He was able to simplify instructions to the extent I could easily comprehend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Chris, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new QX50! We're glad to hear that you enjoyed working with G and he was a great teacher! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Ask for Jonathan Hidalgo when you come here! He was able...

Ask for Jonathan Hidalgo when you come here! He was able to find us the exact car we were looking for and was able to answer every question we had about the vehicle. He was even able to tell us about features and specs that we didn’t even know it had. He was super helpful and friendly. The team here at Infiniti were able to give us a great deal on our Q60. And the complimentary services are a big plus. The finance manager was even able to find us a great bank with a low APR and affordable coverage. We will be returning again for another vehicle soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ketlaysilva, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new Q60! Jonathan is all about helping his clients find the perfect car! We're so glad you enjoyed working with him and you got a great deal! We look forward to seeing you! Best Regards, Naples INFINITI "Delivering the car and the experience!”

I make it a priority to make sure I come to this...

I make it a priority to make sure I come to this dealership for any service. The integrity of the personnel, the cleanliness of the location and the customer service provided is beyond what I’ve ever experienced at any dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Deborah, Thank you for taking the time to share your experience & for allowing us to earn your business. We're humbled to hear your praise and so glad that our team continues to impress! We look forward to seeing you for your next visit! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Bryan helped me get my dream car! I can’t say enough...

Bryan helped me get my dream car! I can’t say enough wonderful things about my experience at Naples Infinity! It was honestly the easiest experience I have ever had buying a car!!! I will definitely be back and also refer all of my friends to Bryan! Thank YOU!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hedronhill, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new INFINITI! It is so awesome to hear that Bryan helped make your dreams come true! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Perfect buying experience. Honest and sincere - Bryan was...

Perfect buying experience. Honest and sincere - Bryan was ideal to work with. He knew everything about my vehicle and was gracious enough to teach me as much as I could retain. I never felt pressed by him. 100/100

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Nicole, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car! A perfect buying experience is what we strive for - we're so happy to hear that Bryan made it happen! We wish we could give our team 100/100 ratings too! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Amazing Experience

Scott Rollins (GM) oversaw the entire process from start to finish. Everything was orderly, efficient, friendly and completed quickly. Preston delivered the vehicle knowledgeably and efficiently. Just great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dennis, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car! We're so glad to hear that you enjoyed working with our team on your purchase! Best Regards, Naples INFINITI "Delivering the car and the experience!”