Skip to main content

Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

Want to share your experience with this dealership?

Write a review

Jonathan I have to say was a great salesperson to work...

Jonathan I have to say was a great salesperson to work with. Jonathan took his time and wasn't a pushy salesperson very knowledgeable I was very impressed with him . I was so impressed that I even bought the warranty that he recommends he convinced me to buy the warranty so I have to say I'm glad I did you should have more sales people like Jonathan. I have to say he made my shopping experience one of the best . because of him you guys earn my business today and i have to give a shout out to Tyler from the service department and Wade from the parts department was outstanding they went out and Beyond their way.. Naples infiniti's you guys rock thank you for giving me the best service ever if I have to rate this place from a scale from 1 to 10 I give it a 10 plus again thank you Jonathan for doing an amazing job and thank you Cullen ...you rock keep up the good work.. You guys have an amazing team .. This is true dream team of all ...dealerships ...you guys made me feel like family and that's what makes you guys special thank you Naples Infiniti for making this experience a wonderful one..and yes I will recommend Naples Infiniti to all my friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Victor, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car! Our motto here is "Delivering the car and the experience!” and we strive to live up to that with every client who calls, emails, or walks in our door. We have a strong team here and we are glad you could experience that first-hand! We look forward to seeing you in the future! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Very professional group at Naples Infiniti. They made...

Very professional group at Naples Infiniti. They made the process very simple and straightforward. I could trust them from the beginning. I highly recommend them. Thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jtancreto, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car! It is so wonderful to hear that our entire team impressed you from head to toe! We look forward to seeing you in the future! Best Regards, Naples INFINITI "Delivering the car and the experience!”

We had an awesome experience with Naples Infiniti! This...

We had an awesome experience with Naples Infiniti! This was our first time purchasing a vehicle from out of state. Jonathan our sales representative made the process seamless. Jonathan went above and beyond what was asked and kept us informed throughout the quick process. I would recommend this dealership and Jonathan to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jackie, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car! Our team certainly knows how to make an out-of-state purchase stress-free! We look forward to seeing you in the future! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Excellent Experience!!!

I have had the pleasure of working with Anthony in the past. 5 stars when it comes to customer care and service. I would recommend Anthony to anyone who is in the market looking for the best of the best when it comes your next car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

DavidQ50, Thank you for taking the time to share your experience & for allowing us to earn your business again. Congratulations on your new car! It's awesome to hear that Anthony is your go-to guy! We look forward to seeing you in the future! Best Regards, Naples INFINITI "Delivering the car and the experience!”

We had the most amazing experience at Naples Nissan and...

We had the most amazing experience at Naples Nissan and would highly recommend!! Preston, Anthony, and their team are all amazing! They all went out of their way to ensure our purchase experience was quick and easy without any games. We will definitely be back to purchase our next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

EsperonL04, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car! We think you meant Naples INFINITI, but that's okay (: all that matters is our team went above and beyond to make your purchase a great one! We look forward to seeing you in the future! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Gerosky “G” Sainvil was our sales consultant and made our...

Gerosky “G” Sainvil was our sales consultant and made our buying process smooth and stress-free. They detailed our new car while we did the paperwork and drove home in our new vehicle. Excellent people & excellent dealer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

G50, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car! It is so wonderful to hear that Gerosky truly delivered the car and the experience for you! We look forward to seeing you in the future! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Great customer service, follow through; no pressure sale....

Great customer service, follow through; no pressure sale. Most helpful and placenta experience! I will definitely go to this dealership and ask for Anthony. All the staffs in this dealership are exceptional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Adakeung, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car! It is so wonderful to hear that our team made your purchase an exceptional one! We look forward to seeing you in the future! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Gersoky was great! The entire experience only took 20...

Gersoky was great! The entire experience only took 20 minutes plus a test drive to buy for pre negotiated price. Highly recommend! Very seemless process and considerate staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

DM, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car! 20 minutes might be a new record! It's great you enjoyed working with G (: We look forward to seeing you in the future! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Alex is the finest and most professional person you can...

Alex is the finest and most professional person you can find. He is the reason I drive to Naples Infiniti for service. Kind, knowledgeable and best of all- a beautiful human being.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Marcia, Thank you for taking the time to share your experience & for allowing us to earn your business. It is great to hear that you have enjoyed working with Alex! We look forward to seeing you in the future! Best Regards, Naples INFINITI "Delivering the car and the experience!”

ANTOINE KIRNON took really good care of my husband and I....

ANTOINE KIRNON took really good care of my husband and I. He was able to find the exact car that I wanted. I called him on a Saturday night after the dealer was closed and told him over the phone what I was looking for and he got it for me at a great deal. Sunday morning I went to pick up my truck and there it was waiting for me in the middle of the lot with a big red bow and at a great deal. The whole process was so easy. He is super knowledgeable, professional and very friendly. Before I left the dealer he came to the truck with us and explained all the features that came with the truck and had me tested them one by one. He texted and called the following days to make sure we felt comfortable with the truck. And today I got my second post card in the mail thanking for my business! Excellent customer service. You rarely see that type of treatment here in Florida. Thanks for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

IDALITA83, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new truck! Our motto here is "Delivering the car and the experience!” and we strive to live up to that with every client who calls, emails, or walks in our door. Antoine's dedication to upholding that motto is why he's one of the best! We look forward to seeing you in the future! Best Regards, Naples INFINITI "Delivering the car and the experience!”