Reviews
Hertz Rent2Buy
Unfortunately I was unable to purchase the vehicle after my test run but I liked it so much they allowed me to extend my rental. Ashley Casselle was a great help with the entire process. From riding the perfect car to helping with insurance, and keeping me abreast of how to get the most out of my money. Ashley went above and beyond to help me get that special car and I highly recommend her .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Wonderful Service
Our sales representative, Loreal Washington was wonderful to work with. She gave us a phone description of the vehicle before we went to the lot. She was very accommodating in arranging the 3 day rent2 buy period. Although we did not end up purchasing the vehicle which we rented, she was very understanding and courteous with us. I would highly recommend her.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excellent Ashley
Ashley is excellent sales person, she doesn't not pressure you into buying a car and but we felt that we were important to her from the beginning. She is knowledgeable about the entire buying process, and worked for us to locate cars that we were interested in. We felt so great about her that when our car that we purchased from her in August was totaled in September; there was no questions about who we would call. She did again find us another car and it was in our budget.. She is so awesome that we are telling others of her.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy Going, Friendly, Great deals
I had a great experience working with Ashley to purchase my new car. She was very friendly, easy to talk to, and authentically concerned about helping me find the car I needed and work a trade with my current car. I was coming from out of town and she went out of the way to keep me up to date on inventory and status so I would not have a wasted trip. Hertz is a good place to buy a used car because they do not try to rip you off at all. I was able to walk out of there with a car at a reasonable deal for my trade-in and I am extremely happy with the car i left with and it's great condition!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Philadelphia Hertz is a class Act
If Ashley were not in the loop, this transaction would not be completed. I had scheduled a car pick up on 10/2 and my car broke down a week before. I canceled my 10/2 pick up and started to look around. Ashley got involved, restored my order and pulled up my car pick up date. Brake was not working right. It had warped discs. She lined me up with Maintenance Manager Gary. Brake was fixed. I would have paid more to get that kind of experience. I wrote a note to Regional VP expressing my views.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The people are very friendly.
I thought Ashley was very helpful in my purchasing the car that I finally picked. She was very professional and also friendly. She was patient with me and steered me in the right direction for choosing my car. I would recommend everyone to ask for her if they are interested in purchasing a car from your dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great demeanor - Highly recommended
Ashley C. was very professional. Although I didn't find the car that I want to purchase, I had a great experience at this place overall.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience, great car!
When a friend recommended we consider buying a used car from Hertz, we were at first skeptical. After checking out the general process and inventory on-line; however, we thought it worth a visit to Hertz Philadelphia location. The cars were exceptional and exactly as represented online. The staff was knowledgeable and helpful without being pushy. We found exactly the car we were looking and purchased it that same day. Our sales representative, Ashley, was great and walked us through the buying process in no time and without any stress. Our daughter loves the car and we feel confident that she is driving safe and reliable vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT EXPERIENCE
I bought my Mazda2 through the Rent to Buy program in August. Ashley was very knowledgeable about the program and was there to answer all of my questions. I have recommended several family and friends to Ashley and the Hertz Car Sales Rent to Buy program. I researched many used cars and Hertz had the best prices by far.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is a great option for purchasing a car
This was an excellent transaction. It was great value for the money, and I liked the no-haggle pricing model. I also liked the option to drive the car for a few days before purchasing. The car was clean and in great working order. Ashley (the sales person) was polite, communicated well, and provided straightforward answers to my questions. If you are interested in getting a good deal while making a hassle-free transaction, then I would highly recommend considering Hertz Car Sales of Philadelphia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase