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Hertz Car Sales Philadelphia

(225 reviews)
Visit Hertz Car Sales Philadelphia
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(866) 964-5123 (866) 964-5123

Reviews

(225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Looking for a car, visit Hertz Car Sales.100%

Looking for quality and discounted car, Hertz Car sales is the way to go. 100% guaranteed. They treat you like family and transaction was smooth. My sales Rep Ashley Casselle, is the best. She is highly experienced and treats you like family. i highly recommend Hertz car sale to anyone looking for a quality and discounted cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Enjoyed the Experience

I enjoyed the experience doing transactions with Hertz car sales Philadelphia. Ashley was especially helpful throughout the whole car buying experience. She even went further by linking me to the buyers of my old car so that I could drive my new car right away. Thank you Ashley for all the assistance you provided. I would recommend this place to anybody on the market for a car in Philadelphia. Pay them a visit, and you won't go wrong. Their selection of cars is massive, and their service is fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hertz Car Sales Way to go!

My experience with Hertz car sales was excellent! My sales person Ashley help me through the process. She was very easy person to talk to and also very friendly and knowledgeable.They're willing to help you out and never pressure you to commit or buy anything. Between Ashley and the sales manager the whole experience was excellent! I would recommend anybody to buy from Hertz car sales. See Ashley

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fabulous fast no hassle experience!!

This is the only way to buy a car! Ashley was friendly, knowledgable and professional. I have never had such pleasant buying experience . I love my car and it was a great price. Thank you. Sherry J.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly Service

Ashley helped my wife and I seal the deal on what my wife wanted! Even though the process with another office and a call center from the mid west complicating the resolution of the sale we were satisfied with the price, general condition of the car and most importantly my wife was happy!!!! Thanks Ashley!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dreams do come true.

I was looking for a car at Kia and stumbled into Hertz which was next door. Ashley talked to me and made feel at ease. We did paperwork, I was approved to purchase a vehicle, however I was not prepared at that time. I went to a another car sales lot(Mitsubishi) that was recommended by a friend and bought a vehicle.I drove the vehicle home without completing all of the paperwork and had to return the next day to finalize the sale. Something just didn't feel right and when I went back the next day they had changed the terms of the sale. I terminated the transaction and got my deposit back. Ashley kept in touch with me and a few days later I purchased a 2013 Captiva and I'm very happy and satisfied with the car the service i received at Hertz Auto Sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience at Hertz Car Sales!

I recently purchased my new car from Hertz Car Sales in Philadelphia with the help of Loreal J. It was a different selling technique right from the beginning, in a good way and not your typically sales lot. Loreal was fantastic. Shegreeted us right away and as soon as I mentioned we were there to browse, she politely gave us our time and allowed us to approach her once we were ready. This is something that is very important to me, I did not feel like we were being hounded which normally takes away from the browsing experience. Loreal never made me feel rushed and the buying process was great. Everyone that we were dealing with (Financing, Appraisals etc) introduced themselves to us and explained the process thoroughly. It is a very professional atmosphere which I loved. Loreal especially was very patient with my questions and made sure that we were satisfied upon leaving the lot. Great dealership, will definitely be recommending to my family and friends. Thanks to Loreal and Hertz Car Sales in Philadelphia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Follow Up Review-Hertz Stands By Their Customers!

This is a follow-up to my review below ? CAUTION! PLEASE READ BEFORE BUYING A HERTZ CAR. I can now first-hand say that Hertz Car Sales stands behind their customers 100%, even after their purchase?and because of this, would wholeheartedly recommend buying a car from them. Buy with confidence! After learning about my situation below with the two rear tires on my ?13 Camry that I outlined below, Joe, the Sales Manager at Hertz, called me personally to apologize for the situation, and then offered to purchase two new rear tires for the car, no questions asked. He stated more than once during our conversation that he wants every one of his customers to be 100% satisfied with their purchase ? during and after the sale. Upon Joe?s direction, I took the car to the local auto repair shop in my area that Hertz does business with, and they installed two new rear tires at no cost to me. Please note, Joe also agreed to purchase the exact same type of tires that were recently installed on the front of my car, so that I can rotate them in the future. These are name brand, quality tires, so he didn?t only agree to purchase the cheapest tires out there, but made sure I was 100% satisfied with the tire purchase. I couldn?t be more happy with the response I received from Joe and Hertz. Again, buy with confidence at Hertz, because my situation is proof that they will treat you fairly, with respect, and that they stand behind their cars and their customers 100%!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

I recently purchased a vehicle from Hertz and was extremely satisfied with the experience. My sales rep was Loreal Jefferson. She was very friendly, informative and courteous. She took her time explaining different features on the cars that I was interested in and stayed well within my budget. Loreal treated me like a valued customer and not just a sale. I would definitely recommend Loreal Jefferson and this company to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very pleasant car shopping experience with Ashley

Although I didn't purchase from this location, Hertz Philly was amazing and had the car I wanted sent up to my location in Allentown to save me the drive. If that wasn't possible however I would have gladly driven down myself after speaking with Ashley Casselle extensively. She actually cares about what you are interested in and is not all pushy. I highly recommend requesting Ashley if you go to Hertz Philly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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