Reviews
Write a reviewFun and Stress-free experience Buying Car!
I was looking for a car and had gotten a 2015 Passat from here. Stephen was extremely helpful and patient. I test drove 5 cars with him and he never pressured me to buy any. He was very knowledgeable about various cars and was able to answer all my questions. He also provided recommendations based on what I was looking for. He has a great sense of humor and helped ease pressure of finding a car with a great fit for me. Throughout the sales process, he went above and beyond and was very efficient and helpful in coordinating the sales and transaction. I would highly recommend getting a car from him. The rest of the staff at this place were also very warm and friendly. Joe, the general manager of this place even offered to pay for a car part when I thought it was missing. I would highly recommend getting a car from this place. Thank you for all your help! =)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fun and Stress-free experience Buying a Car!
I was looking for a car and had gotten a 2015 Passat from here. Stephen was extremely helpful and patient. I test drove 5 cars with him and he never pressured me to buy any. He was very knowledgeable about various cars and was able to answer all my questions. He also provided recommendations based on what I was looking for. He has a great sense of humor and helped ease pressure of finding a car with a great fit for me. Throughout the sales process, he went above and beyond and was very efficient and helpful in coordinating the sales and transaction. I would highly recommend getting a car from him. The rest of the staff at this place were also very warm and friendly. Joe, the general manager of this place even offered to pay for a car part when I thought it was missing. I would highly recommend getting a car from this place. Thank you for all your help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fast and Great Experience!
I had a great experience purchasing my car from Loreal at the Hertz- Essington location. Loreal was patient and knowledgeable in the way she responded to all of my questions. I would definitely refer Loreal to my friends and family who are interested in purchasing a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought Mazda Through Ashley
Ashley was great. She made the whole process easy and smooth. As far as repairs they offered to touch up some minor scratches on the vehicle even though they didn't have to. Unfortunately we haven'y had time to take the car in and take them up on the offer. I would recommend my friends to Ashley.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best experience buy a car very easy
Ashley Casselle was heat we took a test drive and the next day I brought the car! She made me feel very comfortable and she did not try to sale me anything which I love. My mom is going back to buy her car because of how great they are!! Thank you again Sean
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best vehicle purchase experience ever !
A great vehicle purchase experience! We dealt with Steve. I completed an online application, heard back promptly from Steve. Since I live 30 miles from the location,I asked him to walk around the vehicle which I was interested in and let me know any cosmetic issues. He complied and was honest. What a difference from the local location. I highly recommend dealing with Steve.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Honestly it was a very easy transaction eveything went perfectly was able to send in all my paperwork over and that allowed them to have things ready once i got there, Loreal Jefferson was truly the best, with talking to me over the phone to helping me out with finance it was a very great experience and I got back great news. Love Love Love my car I would recommend them anytime. Thank you to everyone who was helpful and very friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Purchase Experience (Ask for Stephen)
I recently purchased a car from Hertz Rent to Buy and it was a pleasant experience. Stephen Phillips helped me through the process and at no point I felt pressured or scammed as you can usually feel when buying cars. They are professional and reliable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best sales experience ever!
Stephen Phillip is awesome he is the only car sales person I've met who didn't put the pressure one when it comes to your purchase. My process was quick easy and painless. Thanks so much Mr. Phillips.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
LOREAL JEFFERSON
I was looking for a car and just happened to stop by Hertz dealership and was glad I did because I met Loreal Jefferson , who is an asset to Hertz!! She was so patient and never pressured us into buying. The whole experience was pleasant and friendly and she even helped us get insurance. I love my 2015 Altima, and thanks to Loreal for all of her knowledge and support, would recommend her anytime !!!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase