Reviews
Incompetent!
Incompetent!! Please don’t waste your time and money here or you will greatly regret it . This is your warning!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Riley was incredibly helpful and patient!
Riley was incredibly helpful and patient! Really provided clear communication throughout the entire process and patient with all my concerns and questions. Would work with him again! 10/10!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with Clay Cooley has been absolutely
My experience with Clay Cooley has been absolutely horrible. From the very beginning, the service was unprofessional and unacceptable. They delivered my vehicle to me with no gas, no license plate, and no inspection. On top of that, the staff didn’t even know how to handle the registration process until a manager had to get involved. To make matters worse, I later discovered that the vehicle they sold me for $25,000 was only worth around $11,250. This is beyond deceptive and feels like I was completely taken advantage of. This is by far the worst dealership experience I have ever had, and I will be reporting Clay Cooley to the Better Business Bureau and the Attorney General’s Office. If you value your time, money, and peace of mind, I highly recommend staying away from this dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Went for an oil change on my ram and the lady who
Went for an oil change on my ram and the lady who assisted me misty was very kind and helpful and was honest with me that it could take a while but I was perfectly fine with it I got out of there in good enough timing and satisfied with the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sara was very helpful, knowledgeable, and accommodating
Sara was very helpful, knowledgeable, and accommodating from the very start. She was extremely accommodating with my schedule, especially since we needed to leave out of town for college. Her service made the whole process smooth and stress-free.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Riley Campbell is very helpful when I come in with
Riley Campbell is very helpful when I come in with a problem and make sure I am taking care of
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Zoe! We're thrilled to hear that Riley provided you with excellent service. Our team is dedicated to ensuring every visit is a great one. We look forward to seeing you again!
Great stuff misty was great didn’t have to worry about
Great stuff misty was great didn’t have to worry about anything. Will be good for a trip back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback, Sholtgrieve! We're thrilled to hear that Misty provided you with such great service. We look forward to welcoming you back for your next visit!
Very good Everything went well, communication was great,
Very good Everything went well, communication was great, work was done in a timely manner!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the awesome feedback, Nick! We’re thrilled to hear everything went smoothly and that our communication met your expectations. We strive to provide timely service, and it’s great to know we hit the mark. Looking forward to seeing you again!
Very personable and pleasant experience everyone I go in.
Very personable and pleasant experience everyone I go in. I was able to get an oil change quick with no problems
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback, Shantagreen! We’re thrilled to hear you had a pleasant experience with us and that your oil change was quick and hassle-free. We appreciate your support and look forward to seeing you again soon!
They did a great job with helping with my car it was
They did a great job with helping with my car it was amazing thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're thrilled to hear you had such a great experience with us. Our team is dedicated to providing top-notch service, and your feedback truly motivates us. We look forward to assisting you again in the future!