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Frisco Chrysler Dodge Jeep Ram

(3,328 reviews)
Visit Frisco Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
New (469) 317-1596 (469) 317-1596
Used (888) 691-6590 (888) 691-6590
Service (888) 691-6619 (888) 691-6619

Reviews

(3,328 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frisco Chrysler Dodge Jeep Ram from DealerRater.

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Really high rates Would not work out any deal and would

Really high rates Would not work out any deal and would not work out a good interest rate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Your feedback is important to us here, and I would appreciate the opportunity to speak with you to address your feedback bout your recent car-buying experience with our Sales Team regarding pricing. I kindly ask that you contact me directly at a time that is best for you. Thank you, Andre Moore General Sales Manager andremoore@greenwayauto.com 469-888-4788 ext. 253

On top of their game.

On top of their game. Paid full attention to me. Not pushy, they were very transparent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you had a great experience with our team at Frisco Chrysler Dodge Jeep Ram. Thank you for sharing your feedback.

Elijah Garcias was a great sales man and fought hard for

Elijah Garcias was a great sales man and fought hard for us to walk out with a brand new car with the help of his mánager Ozzy! Thank you so much for your support and hard work that helped me get a new car!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had a great experience at Frisco Chrysler Dodge Jeep Ram. Our team is always here to help with getting the best deal possible on a new car. Enjoy the ride!

Easy to schedule an appointment, waited for the service

Easy to schedule an appointment, waited for the service to be completed and made it to work on time. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're pleased to know your experience with our scheduling and service was seamless. We hope your Chrysler, Dodge, Jeep, or Ram continues to serve you well. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

Collin (and Andre) were a pleasure to work with.

Collin (and Andre) were a pleasure to work with. All taken care without issue. Need a jeep? visit Collin!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad our team could assist you smoothly. Thank you for recommending Frisco Chrysler Dodge Jeep Ram.

I’ve taken my Grand Cherokee 4Xe to this dealership

I’ve taken my Grand Cherokee 4Xe to this dealership exclusively and have always been impressed and pleased with their work. Hunter, the Service Advisor is very knowledgeable and helps explain my service options so I can make an informed decision to keep my Jeep running and stay in budget. I highly recommend them!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Frisco Chrysler Dodge Jeep Ram with your Grand Cherokee 4Xe. We're pleased our team has been able to help keep your vehicle running smoothly and work within your budget. We truly appreciate the recommendation!

I did not receive the price or the car advertised.

I did not receive the price or the car advertised. Wasn’t notified until I made the 1 hr plus drive. I was not able to negotiate and wasn’t offered any concession. I purchased the vehicle due to time constraints but do not feel positive on the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, We value customer satisfaction and appreciate you taking the time to share your visit. I would like the opportunity to discuss your recent car-buying experience with our Sales Team regarding the price of your newly purchased vehicle. It would be greatly appreciated if you would kindly contact me directly at a time that is best for you. Thank you, Andre Moore General Sales Manager andremoore@greenwayauto.com 469-888-4788 ext. 253

AJ is an awesome Service Advisor and is completely

AJ is an awesome Service Advisor and is completely focused on customer satisfaction. Highly recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending our team at Frisco Chrysler Dodge Jeep Ram. Your feedback is appreciated, and we're glad to hear about your experience with our service advisor.

Great customer service.

Great customer service. Was greeted quickly and the employees were very communicative and accommodating to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your kind words about our team at Frisco Chrysler Dodge Jeep Ram. Thank you for sharing your experience with us.

Clean and beautiful facility.

Clean and beautiful facility. Warm and inviting staff. Professional salesman and management team. We had a great experience at Frisco CDJR and will be recommending them to our family and friends. Thank you, Frisco team! Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We're glad to hear our team provided a positive visit. We appreciate your recommendation and wish you well.