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Mike Kelly Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (305 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mike Wood Toyota is like being in the Cheers Bar

I always enjoy my time at Mike Wood Toyota. It reminds me of the Cheers Bar......it is like being where everybody knows your name. I am treated like royalty....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Debra, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that you were so pleased with the service you received during your recent visit. Please don't hesitate to contact us if you have any further questions or needs. Also, be sure to check us out on Twitter and Facebook for dealer news and specials. Best regards, Mike Lee General Manager

karen moore

Everyone there is always so nice . My husband called on Saturday morning to see if they could do our 5000 mile check - up and they told us to bring it up , they would squeeze us in. Not many places would do that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Terry, we appreciate your kind words. We feel our service department is one of the things that makes Mike Wood Toyota of Uniontown special. Reviews like yours help us to make sure that we're meeting the needs of our customers, and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, Mike Lee General Manager

A genuinely great Team!!!

I was well taken care of from the time I pulled in n parked in Parking Lot to the time i drove off in my new Corollary...The entire team was excellent....Gratitude to attitude!!!As soon as this car is paid for,I'll keep a promise that I'll b back for another new vehicle!!!Thank you for ur services...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bobby, thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Mike Wood Toyota of Uniontown. We hope to see you again soon. Warm Regards, Mike Lee General Manager

Great Customer Service

Service department staff was very friendly and helpful. There was a mark on my door when they were done with the service and as soon as I pointed it out they took my car back in and dealt with it right away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with helpful and friendly service, and I am extremely happy to hear that your experience with us was so positive. We appreciate your business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for exclusive content and deals. Best regards, Mike Lee General Manager

Awesome Experience

I had such a great experience working with Mike Wood Toyota of Uniontown. I was on the prowl again for another vehicle and had my heart set on a Toyota Venza for a while now and decided that on the day of my purchase was the day. I pulled into the lot, dashed to the venza and away on a test drive. I feel absolutely in love with this piece of metal/plastic item. My purchase process went exceptionally well. I went back and forth with numbers and ended up with a great purchase. The customer service personnel were all friendly and informational when asked questions. I can not wait until a couple more years to have my next experience with purchasing another Toyota vehicle. Thank you again for such a warm and wonderful experience. I will definitely sway anyone I know to purchase from Mike Wood Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ashley, thank you for this fantastic review! We strive for 100% customer satisfaction, and I am very pleased to hear that our team provided you with a friendly and well-informed car-buying experience. Congrats on your new Toyota Venza! It's fantastic that we have earned your repeat business, and look forward to serving you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and other fun stuff. Warm regards, Mike Lee General Manager

Great buying experience

The staff were very personable and friendly during my whole experience! I felt very comfortable doing business with Mike Wood Toyota of Uniontown. I highly recommend doing business with this dealership and all Mike Wood dealerships on your next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lance, thanks so much for this great review and congrats on your new car! We try to create a friendly and professional experience for all of our customers and I'm pleased that you were able to perceive that. We appreciate your business, and if you need anything else at all, please come back and see us. Also, check out our Facebook and Twitter for exclusive content and deals. Best regards, Mike Lee General Manager

Outstanding Customer Service

The outstanding customer service that I received. I received the same service from every employee I had contact with. WOW! You planted the right seeds in your employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Deane, thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We appreciate your business and look forward to serving you again! Also, be sure to check us out on Twitter and Facebook for dealer news and specials. Warm regards, Mike Lee General Manager

awesome experience!!!!...100% recommend

everyone from the time we walked on there lot was so friendly and wanting to help us out, Tiffany was outstanding, everyone was but she went above and beyond and we appreciated it so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Charles, thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with friendly and professional service, and I am extremely happy to hear that your experience with us was so positive. I'll be sure to pass along your kind remarks to Tiffany as well. We appreciate your business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for exclusive content and deals. Warm regards, Mike Lee General Manager

Friendly and fast.

Jay was awesome to deal with. Worked hard to get a car that fit in my budget. I will definately go back and tell my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ron, thank you for writing this review! Jay is a great people person, and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congrats on your new car! We appreciate your business, and we look forward to seeing you again! Also, check us out on Facebook and Twitter for exclusive content and deals. Warm regards, Mike Lee General Manager

Honest Salesman -- No Games

I spoke with Jay Cronin on the phone before coming down from Pittsburgh to buy a car there. Everything was as promised. No surprises. Another sales consultant, Amanda Little, helped us while Jay finished a separate deal with another customer, and then Jay got us on our way in our new car. They both took the time to show us the special features of the car and give us all the information we needed. Thanks Mike Wood Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for taking the time to leave this great review, Russell! I'm so happy to hear that you received the kind of top-notch service that we pride ourselves on at Mike Wood Toyota of Uniontown. I'll be sure to pass along your kind words to Jay and Amanda as well. I hope that you are enjoying your new car! Please keep us updated if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, Mike Lee General Manager