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Reviews

Average Ratings

4.5
43 lifetime reviews.
  • Great dealership to deal with

    Finally found what I was looking for through Cars.Com and the vehicle was at Gilbert Ford.It was/is A 2011 Ford Ranger XLT....Last of the Good one...

    Dealer Response

    Mr palazzo it was a pleasure meeting You and thank You very much for allowing us to sell you the Ranger. I hope all your expectations were met and...


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    Finally found what I was looking for through Cars.Com and the vehicle was at Gilbert Ford.It was/is A 2011 Ford Ranger XLT....Last of the Good ones....too bad Ford discontinued them....(Bet-they'll be back!)....any way the Whole staff at Gilbert Ford were accommodating,friendly and very helpfull.Michelle-in sales was 1 of the best-next was John in the service dept,next was Chadd in parts and finallyJohn Whidden business manager-All good people,the type that you would just want to go in and say "hello"....even though i'm appro.45 miles away it was a worthwhile experience-I feel I made a good decision.If your in the market for a Ford vehicle-Give them a shot-I think you'll be glad you did.....

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Mr palazzo it was a pleasure meeting You and thank You very much for allowing us to sell you the Ranger. I hope all your expectations were met and we look forward to seeing you in the future, after all, the sale begins when you drove the ranger home. please contact me if there is anything I can do to make your ownership experience better. Phil Edwardo GSM


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  • Beats Broward County

    We bought a new F150 a month ago at Gilbert more out of necessity than need after my F250 had yet another engine problem on our way to Lake Okeech...


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    We bought a new F150 a month ago at Gilbert more out of necessity than need after my F250 had yet another engine problem on our way to Lake Okeechobee. A few weeks later we decided to upgrade my wife's 2001 Expedition. So we drove 150 miles north to Gilbert Ford. I guess that says it all, no?

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Ford Fusion Hybred 2013

    I first talked to Christina Jones, she was very nice to talk to in setting up my service. Roy took care of the service & getting the car ready fo...


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    I first talked to Christina Jones, she was very nice to talk to in setting up my service. Roy took care of the service & getting the car ready for pickup. He also explained the items on the repair sheet so I could understand .

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Nancy Murphy

    I made an appointment for an oil change and tire rotation


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    I made an appointment for an oil change and tire rotation

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience!!

    We recently purchased a new truck from Gilbert Ford and had a wonderful experience! Every person there was kind, courteous, and most importantly, ...


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    We recently purchased a new truck from Gilbert Ford and had a wonderful experience! Every person there was kind, courteous, and most importantly, NOT pushy!! I would recommend Gilbert Ford to anyone that is looking to purchase their next vehicle!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • CoryA

    Never contacted me about my truck. Took forever just to install an airbag and never informed me on when it was ready to be picked up. Called and t...

    Dealer Response

    I am disappointed to learn of this situation you have described. Please reach out to me so I can see what can be done to assist you. Sincerely, ...


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    Never contacted me about my truck. Took forever just to install an airbag and never informed me on when it was ready to be picked up. Called and the man was rude about me calling. Highly recommend Lehman body repair instead.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am disappointed to learn of this situation you have described. Please reach out to me so I can see what can be done to assist you. Sincerely, J.D. Mixon -- Director of Operations -- 863-824-3612


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  • Service

    Matt, head of the service runs a good department. I have purchased two trucks from Gilbert Ford and will purchase other vehicles from them when th...

    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again! Take care! Thank you for being part of the Gilbert Family. Sincerely...


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    Matt, head of the service runs a good department. I have purchased two trucks from Gilbert Ford and will purchase other vehicles from them when the need arises.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again! Take care! Thank you for being part of the Gilbert Family. Sincerely, J.D. Mixon -- Director of Operations -- 863-824-3612


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  • julieo

    Everyone at Gilbert Ford, from my sales person (Travis), to the sales manager (Edwardo) was wonderful. They made me feel comfortable (no pressur...

    Dealer Response

    We really appreciate your feedback! Thanks again for your business! Take care! Thank you for being part of the Gilbert Family. Sincerely, J.D. ...


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    Everyone at Gilbert Ford, from my sales person (Travis), to the sales manager (Edwardo) was wonderful. They made me feel comfortable (no pressure), made sure they found out what I wanted, and then took the time to show me how everything works in my new F150. I love my truck! I understand why they say' "Welcome to the Gilbert Family." I highly recommend them!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! Thanks again for your business! Take care! Thank you for being part of the Gilbert Family. Sincerely, J.D. Mixon -- Director of Operations -- 863-824-3612


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  • Everything was great!

    My family unexpectedly needed a new vehicle. After searching the Gilberthasit.com website, I found a 2015 Ford Escape with low miles within my pri...

    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Ken Keller! Safe travels! Thank you for being part of the Gi...


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    My family unexpectedly needed a new vehicle. After searching the Gilberthasit.com website, I found a 2015 Ford Escape with low miles within my price range. I could not find a better deal within 100 miles and this was in my back yard! I set up an appointment to see the vehicle for when my wife got home from work. We test drove the car, loved it and wanted to start the paperwork. I had to go to work in two hours and Gilbert was great in expediting the process. We were in and out in two hours with our new car that we love. Our salesman Ralph Keel was awesome. I went back a few times the next few days for various questions about the technology and everyone was more than accommodating. We got a great car, at a much lower price than expected and were treated in a very friendly manner. I was extremely impressed.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Ken Keller! Safe travels! Thank you for being part of the Gilbert Family. Sincerely, J.D. Mixon -- Director of Operations -- 863-824-3612


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  • Service Report

    Very helpful and friendly staff. They got my truck ready to go in a very short time even while preparing for a storm.

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Jerry! Thank you for being part of the Gilbe...


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    Very helpful and friendly staff. They got my truck ready to go in a very short time even while preparing for a storm.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Jerry! Thank you for being part of the Gilbert Family. Sincerely, J.D. Mixon -- Director of Operations -- 863-824-3612


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