Reviews
Thank you so much it runs like a new car.
Thank you so much it runs like a new car.you are amazing ,wish you were closer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so glad to hear your MINI is running like new! Thank you for the thoughtful words, it means the world to our team. Even if we’re not right around the corner, we’re always here for you whenever you need us!
Deanna was fun and made buying a car as fun as it can be!
Deanna was fun and made buying a car as fun as it can be!😊 Mike was a good guy that made the paperwork pain free.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We’re so glad Deanna and Mike made your experience fun and stress-free. Car buying should feel just like that! Enjoy your new MINI, and we look forward to seeing you again! :)
Got us in without an appointment as we needed the car
Got us in without an appointment as we needed the car functioning for a trip
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are thrilled we were able to get your MINI in quickly and in perfect condition for your trip. We look forward seeing you and your MINI next visit! :)
Mini of St Louis always offers great service.
Mini of St Louis always offers great service. Steve goes above and beyond and it’s always a pleasure to work with him. I like it that they send a video of what needs to be serviced. Great touch!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re so glad to hear Steve took such great care of you. The inspection videos are one of our favorite ways to keep things transparent, and we’re happy you enjoy them. We appreciate you being part of the MINI St. Louis family!
Mini of St.
Mini of St. Louis is one of the best dealerships the staff there are very professional and efficient I would always choose Mini & Mini of St. Louis
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We’re proud to have such a professional and efficient team, and it means a lot to know you’d always choose MINI of St. Louis. We look forward to serving you for many more years to come!
The staff are very friendly, the service was done
The staff are very friendly, the service was done quickly, and there is free coffee and snacks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are very happy that you had a great and quick experience during your service visit. We look forward to seeing you and your MINI next visit! :)
I received WAY better service at my Hyundai dealership on
I received WAY better service at my Hyundai dealership on a vehicle that cost half as much. My brand new Cooper had an issue with the paint being foggy on the driver’s door, there was a scratch on the dashboard and the digital panel on the driver’s side has weird spots on it. I asked. Never resolved. Never called back. One of the seatbelt buckles in the back is pretty much unusable - I’m told deal with it, nothing to be done. I’ll talk to someone and call you. No call. And when I bring my car in for service, the front floor mats get vacuumed. That’s it. Not the floor. Not the rear floor mats. I suppose I was spoiled. Hyundai not only vacuumed ALL of the mats, but the car too…AND ran my car through the car wash. Who just vacuums the front floor mats??? That’s not a service, it’s just tacky. Additionally, they recommended having my tires/brakes replaced at 25,000 miles…and since I didn’t replace the tires at my last visit when they recommended it, I agreed. Only after to realize that’s insane! I have 25,000 miles on the car and there was 4mm+ on the tires…and they advised replacing them at my last oil change, when I had significantly less miles on them! Apparently it only takes $1,000 for me to realize I’m an idiot and they will likely recommend new tires, new brakes and new windshield wipers at every visit. Lesson learned. Moving forward I will do better research before agreeing to anything, or just find somewhere else to service my vehicle where perhaps my ignorance and trust will not be quite so taken advantage of. Do better.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We are very sad to see this review, and apologize for not responding sooner. If this was not already resolved, could you please contact Scott Thompson, our Service Manager, at 314-644-6464 to discuss this matter further. We are not quite sure who you are as your identity is hidden. Thank you.
Such an amazing experience, it definitely set the tone
Such an amazing experience, it definitely set the tone for future interactions. Everyone was stellar!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We’re thrilled to hear your experience set such a positive tone. Our team truly appreciates your feedback and looks forward to making every visit just as stellar! :)
In and out.
In and out. They always make it easy. Great service department. Would recommend. Nice staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are very pleased that we were able to get you in and out quickly. Thank you for the recommendation, and we look forward to seeing you and your MINI next visit! :)
Great service at Mini St.
Great service at Mini St. Louis! My battery was dead and the dealer must replace it with newer cars. Thankfully it was under warranty - and Mini gave me a loaner car with little notice. I love my Mini and the service I receive at Mini St. Louis!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re so glad we could get your battery replaced under warranty and provide a loaner so you could stay on the move. It’s wonderful to hear how much you love your MINI and the service here at MINI of St. Louis! :)