Reviews
The best place to buy a Mini!
The best place to buy a Mini! No pressure from anyone! Go see Sam Hall, he's the best! The service department is amazing! Their attention to detail is awesome. They will ensure your Mini is in the best shape it can be. MINI on!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're thrilled to hear you had such a great experience with Sam and our service team. We hope you love every mile in your MINI!
I was met right away.
I was met right away. The advisor told me about service options. I was invited to see the mechanics working on my car. He was very patient and explained ed what needed to be done prioritizing for safety. Really appreciate the time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're so glad our team took the time to walk you through everything and ensure your MINI was in great shape. We truly appreciate your kind words!
They are very professional and knowledgeable.
They are very professional and knowledgeable. They did a fantastic job of the service and repair of my vehicle. I was kept well informed of any issues and was given a loaner car to drive for several days, a 2015 MINI Cooper S. They are a bit pricey, but the job was done very well!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your thoughtful review! We’re glad to hear you had a great experience and that our team kept you well informed throughout the process. We truly appreciate your trust in us and your MINI!
Great friendly service, provides loaner car if needed,
Great friendly service, provides loaner car if needed, knowledgeable, gives detailed info, gives recommendations with videos and explanation
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are pleased that you have a great and friendly service visit. We look forward to seeing you and your MINI next time! :)
This is MY dealership.
This is MY dealership. I will always drive a Mini and I will always buy it from here. As long as Sam Hall works here, I will always buy through him!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your loyalty and kind words! We’re thrilled to hear Sam has made such a lasting impression. We can’t wait to help you with your next MINI adventure! :)
Dustin was great not your typical pushy salesman Mike
Dustin was great not your typical pushy salesman Mike very thorough with explaining the financial part Thank you both for making this an easy process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re so glad Dustin and Mike made the process easy and pressure-free. We look forward to seeing you again in the future!
Didn’t do a good job as a technician, service advisor
Didn’t do a good job as a technician, service advisor tried the best but still not really help to solve the problem. The dealer should focus on customer service which taking a good care of the vehicle instead of trying to add more services and didn’t care about customer concerns. They should aware that not all of customers are stupid and know nothing about cars. My Mini cooper got valve cover gasket leaking, engine is vibrating, transmission got warning, but non of them got notice by technician, even i did remind them several times, they still ignored it and tell me “ the vehicle is good “ …also, i did tell them check my car coolant not one but third times, at the end when i received the car, my coolant still low…very disappointed about how they treating customers, and there ignored about the car problems.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We are very sad to see this review, and apologize for not responding sooner. If this was not already resolved, could you please contact Scott Thompson, our Service Manager, at 314-644-6464 to discuss this matter further. We are not quite sure who you are as your identity is hidden. Thank you.
I was immediately greeted and had the sale done within 2
I was immediately greeted and had the sale done within 2 1/2 hours. Such friendly staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-stars! We are pleased that you had a great and quick experience during your purchase process. We hope that you enjoy every mile in your MINI! :)
Mini Cooper of St Louis was the best car buying
Mini Cooper of St Louis was the best car buying experience we have ever had!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We are very pleased that we made your car buying experience the best! We hope you love every mile in your MINI! We look forward to seeing you next visit. :)
Prompt.
Prompt. Reliable. Friendly would highly recommend dealership and cars Second mini and very satisfied with both
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are thrilled that we were able to help you into your second MINI! Thank you for the recommendation, and we hope that you enjoy every mile in your new MINI! :)