Reviews
We've been customers for years.
We've been customers for years....Arman, Mary and the service team are wonderful! Can't say enough about their willingness to go above and beyond to ensure our Mini is well taken care of and running in mint condition. Thank you! Thank you! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!
I really liked the text message video progress reports as
I really liked the text message video progress reports as the service was being performed. It was very helpful to see how the car was progressing. A wonderful enhancement to the service experience. I have a Mini Cooper S JCW hardtop and really love it. It is the best car I have ever owned. Great balance between size and power. I would buy it again today. On my next purchase, I will be more creative with the paint scheme.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!
Have been coming here for years, always enjoy purchase
Have been coming here for years, always enjoy purchase experience and friendly transparent service I receive!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! See you next time!
This was my first visit to Mini Stl!
This was my first visit to Mini Stl! I was absolutely amazed at the customer service I experienced while there. This team is passionate and professional. I came in for an oil change, and left a customer for life! Thank you Arman and Team!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
Great location.
Great location. Great customer service. Mark Conn made our experience painless. He kept us informed on the status of our vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Mark is one of the best! Thank you for choosing MINI!
I would be happy to recommend Saint Louis Mini to any of
I would be happy to recommend Saint Louis Mini to any of my friends! The dealership is welcoming and everyone with whom I've dealt was knowledgable and very helpful. Connie Brown and Arman Dzafic in the Service Department are professional and meet every expectation. I'm always pleased to drive away in a clean car with full knowledge of what services have been completed on my Mini!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at MINI! We are thrilled to hear about this experience, and thank you for the future referrals!
On 9/12/22 I was about to start a nine hour trip back to
On 9/12/22 I was about to start a nine hour trip back to south Louisiana when my 2016 Cooper S decided to give me a check engine light. I was at the dealership when they opened to have it checked out/repaired. I was greeted by Service Adviser Arman Dzafic. I can’t say enough good things about Arman and the service department at this dealership. They had me up and running in no time, and because I appreciated their honesty and reasonable pricing, I had some additional work done to my car while I was there. These guy are top notch. They will have my business in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at MINI! We are thrilled to hear about this experience, and thank you for the future referrals!
Arman is a fantastic representative of MINI.
Arman is a fantastic representative of MINI. He is very knowledgeable, always professional and helpful. Because of wonderful people like Arman I will a,ways drive and recommend MINI.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review and thank you for taking the time to recognize Arman and we couldn't agree more!!!
Arman was very helpful with explaining the problem with
Arman was very helpful with explaining the problem with my car. The dealership is great. Appointments are on schedule, work is done right "the first time", the vehicle is ready when promised, and the car wash at the end is great. Everyone is very friendly. Carrie Warren was also helpful, and Mary went over the invoice when I checked out. Jerome, the service person who fixed my car did a great job. Very happy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
Arman was fantastic, along with his team.
Arman was fantastic, along with his team. I broke down along the road, and had my car towed to MINI of STL. It was towards the end of the day and they worked hard and fast to get me back on the road. I really appreciate it, and look forward to working with them again!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
