Reviews
It was so easy and stress free. Bill and Matt were great...
It was so easy and stress free. Bill and Matt were great to work with. I would recommend Mini of St. Louis to everyone. All car buying should be this easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!
High praise for MINI of St.Louis! Arman and the entire...
High praise for MINI of St.Louis! Arman and the entire team do quality work and in a professional manner! I have found them to be honest and dependable! We live almost 4 hours away and they make note of that and do their best to get us in and out quickly! Truly appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
The team at Mini of St. Louis did it again! This is our...
The team at Mini of St. Louis did it again! This is our 7th vehicle from this dealership, and as usual they didn't miss a beat! Even with the current restrictions regarding inventory and hours, they delivered the excellent experience we have come to expect. Kate is the consummate professional, making sure that everything is exactly as it should be every step of the way from order to delivery. We even knew the name of the ship transporting our new Mini across the Atlantic! Matt is new to the team as the Finance Manager, and he made the transaction quick and efficient. And Neil oversees everything with his relatable approach and excellent customer service.. We love our Minis, and we are fortunate that they come from the best dealership team around!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Kate, Neil, and Matt are true assets to our team. Thank you for choosing MINI, we look forward to seeing you again!
Fantastic service and very personable staff. Arman...
Fantastic service and very personable staff. Arman seemed to go out of his way to make sure I was happy with service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! Stay safe and see you next time!
Very friendly, helpful and no pressure team. I purchased...
Very friendly, helpful and no pressure team. I purchased a mini her before and would again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! Stay safe and see you next time!
The staff was friendly and helpful. Waiting area was...
The staff was friendly and helpful. Waiting area was comfortable and the service was excellent!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! Stay safe and see you next time!
Best dealer experience I've had! No pressure to buy,...
Best dealer experience I've had! No pressure to buy, upgrade, etc. Fees are small and upfront. No surprises. Was treated like a real person. The entire staff was polite and respectful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!
We have several vehicles in our household, all different...
We have several vehicles in our household, all different makes and models. By any measure, the service experience at Mini STL is heads above any dealer service we use. The communication, thoroughness, and value is the best. My most recent service was handled by Arman. He was a pleasure to do business with. Second time he has been the service lead for me. Having that consistency in your service department is a huge positive. Keep up the great work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
Bill is very knowledgeable about Minis and is very easy...
Bill is very knowledgeable about Minis and is very easy to work with. He made it fun to pick out our car and get just what we wanted. He also is wonderful to work with when receiving our new car. He sets everything up for us and shows us the new features and how to use them. He does a fantastic job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Bill is a true asset to our team. Thank you for choosing MINI, we look forward to seeing you again!
Our first visit to Mini of STL was amazing. From...
Our first visit to Mini of STL was amazing. From scheduling to check-in and through pickup was the best experience we've had getting any of our vehicles serviced. The young man at check-in was polite and professional. Arman was incredible. He's listened to our concerns, explained everything to us and made excellent recommendations based on our needs. One thing we really appreciated was the video walk through of the inspection and recommendations of the technician working on our vehicles. We live an hour away and that helped us in making decisions. We are glad to have a dealer with a maintenance department and advisors such as Arman to work with. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
