Robin Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
64 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    January 11, 2021

    Robin Ford all ways make you feel like you are there best friend and coustomer !! And tells you the truth!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 27, 2020

    My Sales Representative, Tyler, was very responsive and honest from the initial phone call of interest. The buying experience was a pleasurable, without... any haggling. They offered me a very fair trade value on the first shot. Tyler also spent time with me explaining how all of the features on the vehicle worked, prior to taking possession. The entire staff was friendly and honored all of the deals advertised on the internet.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Scott, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you again for choosing Robin Ford, ...and we hope to see you again soon! Take care!

  • 5.0 out of 5
    August 5, 2020

    F150 Oil Change - very friendly people. Dealership is in a small town.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 27, 2020

    Very happy with purchase and service. Very courteous and polite.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thomas, thank you for your wonderful response to the quality of service our Staff provides! At Robin Ford, we value our customers and we look forward ...to seeing you on your next visit. Take care!

  • 5.0 out of 5
    January 21, 2020

    I was treated great while looking for a use pickup truck

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Eddie, thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you..., please let us know! Take care!

  • 5.0 out of 5
    January 6, 2020

    Very good service and very helpful and very satisfied

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 10, 2019

    Charge me to change out three barons Missed two broken shims charge me again a second time

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Edmond, we are disappointed to learn of this situation you have described. Please contact us at (337) 276-4567 at your convenience so that we can unde...rstand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

  • 5.0 out of 5
    December 14, 2017

    Excellent service department! Very friendly and helpful. This is without question my top Ford service department experiences. Jim was a great addition... to the group, he was very nice and professional. Thanks and I will be customer for life.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 14, 2017

    Excellent service department! Very friendly and helpful. This is without question my top Ford service department experiences. Jim was a great addition... to the group, he was very nice and professional. Thanks and I will be customer for life.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nick, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We try to provide all of our guests with a great a...tmosphere and world-class service that you can trust.

  • 5.0 out of 5
    July 4, 2017

    The customer service at Robin is the best in South Louisiana. Their people is what makes the difference.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Robin Ford for all of your automotive needs. Please don't hesitate to call i...f you'd like further assistance. We hope to be of service to you again! Take care!

View More Reviews