Reviews
Write a review2003 Toyota Tacoma
I bought a 2003 Toyota Tacoma from Alex. I asked if the frame was rusty and he told me it was surface rust. When I got the truck, the rear frame was totally rusted out. I lost $8000 dollars on the deal. I am very disappointed.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
BUYER BEWARE
BUYER BEWARE! Just bought a 2010 BMW from there, next day started blowing smoke from exhaust and drivetrain error notifications. Took to have looked at and told valve seals are leaking oil and need replaced and recommended new engine. Paid $21k and change after tax and licensing, and had 6 days. Took back to Lux Motors with the service report and they refuse to help with any of the cost. Referred me to "their mechanic" who is independent from them and he "is booked" out 2-3 months, and they said there is nothing they can do. BUYER BEWARE!! I do NOT in any way shape or form recommend this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
great dealer
I have to admit, when me and my wife considered making a purchase through lux motors, we were a bit skeptical, as we had never bought a car from a dealer before, but we were happy to find out that this experience was way better than purchasing privately! From the very start, the whole purchase process was very simple and fast. We scheduled our test drive for saturday and when we arrived it looked very clean inside and out and exceeded our expectations. . The whole experience was exceptional! Our son saw how easy it was, and he may buy a car from them, too! I highly recommend lux!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
HAPPY WITH OUR NEW 4RUNNER
WE WERE ON MARKER FOR A USED TOYOTA 4RUNNER, WE LOOKING AT A FEW DIFFERENT DEALERSHIPS AND WERE SUPER DISAPPOINTED WITH EIHER CARS OR A CUSTOMER SERVICE, LUX MOTORS WERE ABLE TO GIVE US THE LOWEST APR AND CLEANEST CAR WE COULD FIND, SMALL DEALERSHIP BUT FOCUSED ON CUSTOMER SERVICE , THEY MADE OUR DREAM COME TRUE , THANK YOU GUYS
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
nice guys
Nice guys. Jose helped me look at a couple of their vehicles. Even stayed a few later than normal so I could test drive both. Will more than likely be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
will be back
visited lux yesterday and test drove few of their vehicles, very clean cars , professional team and great selection of cars, Most likely will be back again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you
Great people and good cars , enjoying my new E-Class and super happy , will recommend them to everyone if you are looking for a good European quality car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best service I?ve ever had
My salesman was friendly, knowledgeable, and certainly wanted to help me find a Toyota that met my needs, but I didn't feel pushed. And I learned a lot about various Toyotas! The finance man was also helpful, and when I changed how much insurance I wanted on my leased car, he did not push back, but made a really thoughtful suggestion. This was a good experience and I'm very happy with the car I'm purchased
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best purchase ever
Came from out of state to purchase a new car. Lux Motors team were amazing, patient, and helped me find the perfect vehicle. I was a first time Subaru buyer, and everyone was great at this dealership. I am so glad I drove from 200 miles away to come to this location to buy my car! If you are looking, i highly recommend going here! They are the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Evo x
Bought evo X from Lux, they took care of me every time I called them, great people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
