Reviews
Write a reviewExcellent!
Fast and efficient, not a long wait time; they got on it immediately . Professional, friendly staff and nice waiting area. Always a very good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Yukon xl was what they advertised
The price was good and they were fair on my trade it didn’t take long was worth the drive from Illinois I love my newer vehicle
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Looking at CX-9
I really appreciated the help and advice of the people who worked at the dealership. I was looking at the CX-9, and they were more than pleasant to deal with. Very knowledgeable about the cars and very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Mazda Dealership in Nashville area
When I moved to the Nashville area, I went to the Mazda dealership in Antioch. The employees knew nothing about customer service. I decided to try the Mazda dealership in Cool Springs. Every single employee was friendly, nice and professional. I have have been going to the Cool Springs dealership for several years. Due to construction, I decided to try the Mazda dealership in Murfreesboro. Once again very disappointed. I returned to the Cool Springs dealership and was pleased. I was able to speak to my favorite employee, Pete, and told him about my experience in Murfreesboro. He thanked me for returning to the Cool Springs dealership. They are honest at the Cool Springs dealership. I have 210k miles on my car and they said my car is still good to go! Thanks Cool Springs!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast friendly caring
Always feel confident treated fairly honestly and thorough. Knowledgeable and timely. The staff is very attentive to all needs and seem to genuinely care about my experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Levi Rocks!
I recently purchased a Mazda CX-5 from Nelson Mazda of Cool Springs. Best car buying experience ever! Levi Pervin is wonderful to work with. He is knowledgeable, professional yet personable. His style of sales is not aggressive/in your face like I had encountered in the past thus the process was enjoyable. I highly recommend Levi Pervin to anyone in the mood to buy a Mazda!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just a Girl
Great, friendly service. They are always prompt and seem genuinely concerned about my safety. They explain the details for the work being done and any recommended service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience
Great friendly service! Easy and stress free purchase of a fantastic car! Andrew was helpful online prior to our visit to the dealership and after.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy positive experience
Levi was very helpful and easy to work with. We spotted the vehicle online and hoped when we saw it in person it would be as represented. A few hours later we drove it home. This was a positive auto buying experience for us, and we appreciate Levi’s professionalism and assistance!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing. Easy. Fun.
I am 26, and this is the third car I have purchased. This has by far been the best experience I have ever had buying a car. Levi was very helpful, personable, and honest. He was also very funny, which is always appreciated when you are trying to not get too overwhelmed with all of the decisions that come with buying a car. I also worked with/spoke with Phil, Patrick, and VJ, who were also all very helpful and kind. I could tell from my experience there that Nelson Mazda’s business plan comes from a place of honesty and sincerity. I would recommend this dealership (and working with Levi specifically) to anyone looking to buy a car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
