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Automotive Connection

(144 reviews)
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Sales hours:
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Sales Service
Monday 10:00am–6:00pm 10:00am–6:00pm
Tuesday 10:00am–6:00pm 10:00am–6:00pm
Wednesday 10:00am–6:00pm 10:00am–6:00pm
Thursday 10:00am–6:00pm 10:00am–6:00pm
Friday 10:00am–6:00pm 10:00am–6:00pm
Saturday 10:00am–6:00pm 10:00am–1:00pm
Sunday Closed Closed
(513) 795-8045 (513) 795-8045

Reviews

(144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automotive Connection from DealerRater.

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Alina was great the process was quick and easy!

Alina was great the process was quick and easy! I Will purchase my next vehicle from her again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We really appreciate your business and the positive feedback.

I don't think I would recommend this dealership to

I don't think I would recommend this dealership to anyone. I like the car that I bought from them but it didn't come with a key fob, just a key and when I lock my car then unlock the driver's side door with the key they gave me the alarm goes off. Didn't realize this till after I got home. Another thing I didn't realize is that it's missing a piece of moulding on the front and a tie rod. I had asked them if they would take off $500 because of all the little dings and scratches on the vehicle and she gave me some xxxxxxxx excuse of how they priced it with that in mind already and the best she could do was $200 off. Well she didn't take that $200 off so I'm pissed about that. The whole place seemed shady and the parking lot made me nervous because the cars were packed so tightly in the lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Sorry to hear about your negative experience with us. Please reach out to the dealership and ask to speak to a sales manager to make sure this experience has been been properly vetted.

Sean was extremely caring when I was in need of

Sean was extremely caring when I was in need of transportation to and from work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to servicing your automotive needs in the future!

Jon made the car buying experience amazingly fabulous.

Jon made the car buying experience amazingly fabulous. My two sons and I went to the dealership not really knowing what we wanted. Jon let us test drive as many cars as we needed to until we found the perfect car. It was way after closing but Jon worked with us to get the paperwork completely without not one complaint. Actually it was the best experience I’ve ever had. Jon went way above my expectations by fixing not only the door handle that needed to be fixed but due to unfortunate circumstances the rear view mirror was torn off and he has that fixed at not charge to me. He will never know how much I appreciate his kindness as I’m going through a hard time right now and that made life so much easier. Thank you so much Jon!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, your trust, and your confidence. It is our pleasure to work with you. Welcome to the Automotive Connection family!

Thank you for my 2020 chevy traverse.

Thank you for my 2020 chevy traverse. Kennzah was amazing. Easy process and great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We are so glad that we met your expectations. Welcome to the Automotive Connection family!

Dealer response

We really appreciate your business and the feedback.

Although it took a little longer than I expected, I can

Although it took a little longer than I expected, I can say that I was satisfied with my choice in the end

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to servicing your automotive needs in the future!

Dealer response

Thank you! We appreciate your business and look forward to servicing your automotive needs in the future!

They are pretty great, really.

They are pretty great, really. The car I went to look at didn't work out, but it was still a good experience. I kinda felt bad that I couldn't buy something from them. If you're looking for something, particularly on a budget, it's worth stopping in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Ed, Thank you for your kind words. We are so glad that we met your expectations. Welcome to the Automotive Connection family even if you didn't buy from us YET!

Kennzah was a pleasure to work with and very

Kennzah was a pleasure to work with and very knowledgeable. I am pleased very much with my car. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks, we appreciate the business!

Dealer response

:)

Nice people very professional, even when I felt all was

Nice people very professional, even when I felt all was lost on me pulling off the lot with a car, they made it happen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, your trust, and your confidence. It is our pleasure to work with you. Welcome to the Automotive Connection family!

Super thankful for Kennzah and the team at Automotive

Super thankful for Kennzah and the team at Automotive Connection. Kennzah was very professional, and was able to deliver exactly what I was looking for at a reasonable price. Thank you Kennzah and the Automotive Connection team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for being our valued customer. We are so grateful and glad that we met your expectations. Welcome to the Automotive Connection family!