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Meet Dustin Smith

Dustin Smith headshot
Sales Representative
(44 reviews)

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Industry experience 13 years
Dealership experience 12 years

Reviews

I got to ring the bell!

I was very happy with the excellent service provided by both the internet rep Katie D, and the salesman Dustin she gave me an appointment with. They gave us top dollar for our trade- definitely more than it was worth- so that I could get into my new (used) Nissan Rouge the same day! SPOT! Thanks guys! My F&I rep was also very good (but unfortunately i don't remember his name)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! This is just the beginning of your experience with Lester Glenn Auto Group. Please keep us in mind for your future car purchasing or service needs. Thanks again. Sincerely, Lester Glenn Management Team

I should have gone here first and only here!!

When I walked into the Lester Glenn dealership, I was extremely upset (that might actually be an understatement) from the previous dealerships I had wasted my time with. I was immediately greeted by the General Manager, Mitch, as well as Dustin. They were very friendly and treated me with respect. They were very helpful and took the time to answer all of my questions. There was no pressure to make a quick decision, and I didn't walk away feeling like I had been duped. They were very fair and reasonable! I would absolutely recommend this dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback and your recommendation! This is just the beginning of your experience with Lester Glenn Auto Group. Please keep us in mind for your future car purchasing or service needs. Thanks again. Sincerely, Lester Glenn Management Team

Excellent Experience Overall! Thank you, Dustin!!

I have to say I was extremely happy with the outcome of this entire experience. Dustin Smith was incredibly professional, very helpful and easy to work with. He handled the whole process very efficiently and he was up front and honest about everything. I was treated very fairly (on my trade and new car) and I never felt pressured to make any decisions. I would highly recommend going to see Dustin if you are in the market for a Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback and your recommendation! It's the highest honor when some says they would refer us. Thanks again. Sincerely, Lester Glenn Management Team

Greatest Experience

My previous vehicle died and I needed another car quickly to get to work. This dealership had the perfect car for me without a hassle or pressure sell. They answered all of my questions and I was able to find the vehicle that fit me with at a great price for my budget. The staff was friendly and very knowledgeable for what I needed. Thank you Lester Glen for the greatest purchase assistance! Edmond 07753

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! This is just the beginning of your experience with Lester Glenn Auto Group. Please keep us in mind for your future car purchasing or service needs. Thanks again. Sincerely, Lester Glenn Management Team

Unmatched Experience

My husband and I are still blown away by the team at Lester Glenn Ford. Dustin was personable, well informed, and understanding when it came to helping through the car buying experience. Joe kept us comfortable financially which made the decision to buy very easy. I have to say I drove home in my dream car two and a half hours after arriving to the dealership! Reliable, informed, and caring would be my description of Lester Genn Ford! Oh, and they have delicious popcorn!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! This is just the beginning of your experience with Lester Glenn Auto Group. Please keep us in mind for your future car purchasing or service needs. Thanks again. Sincerely, Lester Glenn Management Team

Very Good

Mitch and Dustin were very helpful and my overall experience was great I would recommend these sales people and this dealership to anyone who is looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback and your recommendation! This is just the beginning of your experience with Lester Glenn Auto Group. Please keep us in mind for your future car purchasing or service needs. Thanks again. Sincerely, Lester Glenn Management Team

Worst Ford dealer in Tri-state area !

This dealership offers one of the worst car buying experiences in the tri-state area. I saw a "lease" special in the window of a truck they had out on the lot and when I talked to a salesman he had no idea what he was talking about and was all over the map with his numbers. When I left the dealership I called back looking to speak with the sales manager to share my un-happy experience and the receptionist was rude on the phone and transferred me to the wrong extension multiple times before I was placed on hold for 15 minutes. I finally hung up the phone and moved on to another ford dealer down the road. with in 3 hours of leaving, I purchased the same truck with EVEN MORE options than the one Lester Glenn had on their lot for $5,000 CHEAPER! I would never recommend this dealership or ever go back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Reviewer, We do apologize that your experience was anything less than satisfactory. We will make sure to address this disconnect between our departments. We hope you will give us the opportunity to re-earn your business in the future. Sincerely, Lester Glenn Management Team

Great dealer ship to buy from.

This is my 2nd purchase from lester glenn and i am once again happy with my vehicle from them. They work hard to meet your needs and do whatever they can to give the most for a trade. Far better than other dealers, i live 10 minutes from another ford dealer, and would drive the 40 minutes to lester glenn ford over an over again. Dustin and Andy were a great help and i hope to deal with them again at the end of my lease. i would rate lester glenn ford a 5/5

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! It is because of the loyalty of our customers that we are able to continue to offer great service and products at great prices. Thanks again. Sincerely, Lester Glenn Management Team

Outstanding Service

Dustin was very helpful and professional throughout our car buying experience. It was a pleasant experience mainly due to the efficiency of the Lester Glenn Ford team. We would highly recommend Dustin to any of our family and friends that may be looking for a Ford vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback and your recommendation! This is just the beginning of your experience with Lester Glenn Auto Group. Please keep us in mind for your future car purchasing or service needs. Thanks again. Sincerely, Lester Glenn Management Team

Best car experience EVER!!!!!

We into Lester Glenn Ford to get out of a leased 2012 Edge. I had 9mons left and My car was too small for my wife,two kids and a grandmother and I. Was looking for the Explorer and Dustin and Andy made it happen. I have been buying Fords since 2000 every 3 to 4 years I get a new lease. Well these two guys made the best transition and experience I ever had and will be returning the next time, My 4yr. old son drew a picture and Dustin hung it up behind his desk. Great place and great people to deal with. NOT like that xxxx Show of a place DANA FORD on Staten Island.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! It is because of the loyalty of our customers that we are able to continue to offer great service and products at great prices. Thanks again. Sincerely, Lester Glenn Management Team