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Premier Subaru of Middlebury

(1,446 reviews)
Visit Premier Subaru of Middlebury
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (860) 631-5780 (860) 631-5780
Used (860) 631-5720 (860) 631-5720
Service (860) 631-5513 (860) 631-5513

Inventory

See all 197 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2013.
Premier Subaru is located in Middlebury Connecticut. At Premier Subaru, we are proud members of the Premier Automotive Group. Every new Subaru sold by Premier Subaru is backed by a Nationwide Lifetime Engine Warranty. Our dealership uses velocity based pricing to ensure that you have the absolute best value in the marketplace on a new or pre-owned vehicle. In addition we have an award winning service and parts department with one of the largest inventory of factory parts - so we can service your car on time - and on budget. We are proud to be members of the BBB and recognized nationally for our customer satisfaction.
Hassle Free Values Guaranteed! A Proud Member of The Premier Automotive Group

Service center

Phone number (860) 631-5513

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,446 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Premier Subaru of Middlebury from DealerRater.

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It was a wonderful experience.

It was a wonderful experience. Mike listen to us and with his help I found the car I needed. Finance deportment explain every detail. all of them very helpful. I will refer them ti my friends and families.

It was a wonderful experience.

It was a wonderful experience. Mike listen to us and with his help I found the car I needed. Finance deportment explain every detail. all of them very helpful. I will refer them ti my friends and families.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Mike was courteous, helpful and thoroughly explained

Mike was courteous, helpful and thoroughly explained everything about my new car. Premier's staff, from customer service to service to Sales has always been excellent.

Mike was courteous, helpful and thoroughly explained

Mike was courteous, helpful and thoroughly explained everything about my new car. Premier's staff, from customer service to service to Sales has always been excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Overall a good experience, overall atmosphere felt much

Overall a good experience, overall atmosphere felt much less standoffish compared to other dealers in the area. Mike was good to work with, and appreciate his checking after the everything was done to make sure things were going well.

Overall a good experience, overall atmosphere felt much

Overall a good experience, overall atmosphere felt much less standoffish compared to other dealers in the area. Mike was good to work with, and appreciate his checking after the everything was done to make sure things were going well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your review! We're thrilled to hear you had a positive experience at our dealership. We strive to have a welcoming atmosphere and are always happy to have Mike on our team. We're so glad to have earned your business and will continue checking in to ensure you're satisfied.

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Premier Subaru Middlebury has the most pleasant staff!

Premier Subaru Middlebury has the most pleasant staff! I was contacted by Craig Collins because my lease was coming to an end and they had an amazing deal going on with new purchases. He was very helpful with explaining all of my options and answering my questions.

Premier Subaru Middlebury has the most pleasant staff!

Premier Subaru Middlebury has the most pleasant staff! I was contacted by Craig Collins because my lease was coming to an end and they had an amazing deal going on with new purchases. He was very helpful with explaining all of my options and answering my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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Excellent dealership and Craig was very professional

Excellent dealership and Craig was very professional salesman. I will recommend to my family and friends. Steve Kovacs

Excellent dealership and Craig was very professional

Excellent dealership and Craig was very professional salesman. I will recommend to my family and friends. Steve Kovacs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Skovacsins, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Premier Subaru Middlebury.

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It was a quick and easy process to purchase my car.

It was a quick and easy process to purchase my car. I really appreciated all Mike’s help.

It was a quick and easy process to purchase my car.

It was a quick and easy process to purchase my car. I really appreciated all Mike’s help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mgauthier0714, we're so glad that we were able to go above and beyond your expectations!

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Premiers sales people did not make me feel like just a

Premiers sales people did not make me feel like just a number. It was such a pleasant experience. They took into account what I wanted and did not pressure me in the least. Finance was great to deal with as well.

Premiers sales people did not make me feel like just a

Premiers sales people did not make me feel like just a number. It was such a pleasant experience. They took into account what I wanted and did not pressure me in the least. Finance was great to deal with as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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This is the fifth Subaru we've purchased from Premier and

This is the fifth Subaru we've purchased from Premier and Cassidy was really terrific, going over and above to help us buy the perfect certified preowned Forester. So happy with the entire staff at Premier, professional and helpful, plus the dealership is wonderfully modern and comfortable. We would never buy a Subaru anywhere but at Premier.

This is the fifth Subaru we've purchased from Premier and

This is the fifth Subaru we've purchased from Premier and Cassidy was really terrific, going over and above to help us buy the perfect certified preowned Forester. So happy with the entire staff at Premier, professional and helpful, plus the dealership is wonderfully modern and comfortable. We would never buy a Subaru anywhere but at Premier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Mary, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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We were in a tight pickle and needed a car soon but had

We were in a tight pickle and needed a car soon but had some difficult parameters but Cassidy immediately greeted us upon coming in and within 45 mins had set us up with our dream car- all within budget. Cassidy and his team really went above and beyond not only helping me, but also simultaneously helping my mom search for a car too. They care about their customers long term happiness way more than just getting a sale and for many businesses, that’s not often said! Truly took all the stress out of car shopping. Thank you!!

We were in a tight pickle and needed a car soon but had

We were in a tight pickle and needed a car soon but had some difficult parameters but Cassidy immediately greeted us upon coming in and within 45 mins had set us up with our dream car- all within budget. Cassidy and his team really went above and beyond not only helping me, but also simultaneously helping my mom search for a car too. They care about their customers long term happiness way more than just getting a sale and for many businesses, that’s not often said! Truly took all the stress out of car shopping. Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Premier Subaru Middlebury. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Cassidy was very helpful and I didn't feel pressured at

Cassidy was very helpful and I didn't feel pressured at all. He explained the car's features that I was interested in and was available when I was waiting for my car to be delivered

Cassidy was very helpful and I didn't feel pressured at

Cassidy was very helpful and I didn't feel pressured at all. He explained the car's features that I was interested in and was available when I was waiting for my car to be delivered

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jodyreade, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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