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Dean Team Volkswagen Subaru of Ballwin

(6,634 reviews)
Visit Dean Team Volkswagen Subaru of Ballwin
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 35 awards
2025 state dealer award 2025 state dealer award 2024 regional dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2022 regional dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 904-9798 (888) 904-9798
Used (888) 376-9483 (888) 376-9483
Service (888) 485-0565 (888) 485-0565

Reviews

(6,634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dean Team Volkswagen Subaru of Ballwin from DealerRater.

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Very helpful, the whole process took less than an hour.

Very helpful, the whole process took less than an hour. I would certainly go back.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Dean Team Subaru Volkswagen. We appreciate your business and hope to see you again soon!

WORST EXPERIENCE IVE EVER HAD AND IM ALMOST 75!

WORST EXPERIENCE IVE EVER HAD AND IM ALMOST 75! Seems like lies from right after signing papers. Somehow front of Outback was damaged while cleaning and when we were ready to get keys we were told about the damage. The process kept getting worse! Never again with Dean Team

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Doug, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

This was my first time having service work done at Dean

This was my first time having service work done at Dean Team, I had a trailer hitch installed on my Subaru Outback I had just purchased. The experience was great! The price I was quoted was reasonable, I dealt with two different service people and they were both very nice and informative. The work was completed within the estimated time frame I was given and the price was actually just slightly less than quoted. The installation looked fantastic! FWIW, I did not buy my car at Dean Team, I tried to and wanted to but just couldn't come together on price and ended up buying my car at a different dealer. However, my experience in shopping for cars at Dean Team, and in trying to make my deal, was so pleasant and I liked everyone I dealt with so much, I actually felt a little "guilty" for buying the same car elsewhere but it had a couple of extra features and was just a better deal. This is why, when I wanted a hitch on my new car, I came to Dean Team to have it done. I'll be back for all my maintenance and service. (Oh, and when it comes time for a car again, I'll try again :) )

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Art was our salesman and was very prompt and

Art was our salesman and was very prompt and knowledgeable when answering my questions about the car

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dean Team Subaru Volkswagen.

Arthur and Mary made buying my 2025 Atlas such a great

Arthur and Mary made buying my 2025 Atlas such a great experience! Arthur was down-to-earth, easy to work with, and really listened to what I wanted, all while also showing me other options to make sure I didn’t miss out. Mary was warm, personable, and incredibly knowledgeable. You can tell she truly loves what she does. Thank you both for helping me find the perfect car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Dean Team Subaru Volkswagen! Please let us know if we can be of any more assistance.

Jay did an excellent job getting me into the perfect

Jay did an excellent job getting me into the perfect car! His customer service — and that of his entire team - was top-notch. Friendly, professional, and genuinely helpful throughout the process. I highly recommend Jay it you're looking for a smooth and stress-free car-buying experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

I can’t say enough good things about my experience at

I can’t say enough good things about my experience at Dean Team Baldwin. Nate was absolutely awesome—genuine, patient, and made the whole process actually fun (which I didn’t think car shopping could be!). He really listened to what I wanted and found me the perfect car that checked every single box. I never felt pressured, just supported the whole way through. The rest of the Dean Team crew was just as welcoming and helpful, and it honestly felt like everyone was on my side. Thanks to Nate and the team, I drove away with the best choice for me, and I know I’ll be a lifetime customer. Highly recommend asking for Nate if you want the best experience possible!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dean Team Subaru Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

A great place to buy your car.

A great place to buy your car. They made the process so easy and I was able to get exactly what I wanted in my spending range. I would highly recommend

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Steve Hirsch at dean subaru was great to work with on my

Steve Hirsch at dean subaru was great to work with on my trade in of a 2019 crosstrek with the subsequent purchase of a 2025 forester - no pressure - easy to Talk with and knowledgeable of product

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dean Team Subaru Volkswagen!

Nate, Mary, and Sam worked tirelessly to make sure I was

Nate, Mary, and Sam worked tirelessly to make sure I was leaving with the best deal possible. In my short time there, I recognized the family values and culture that they each embodied. Thank you for making the purchase easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Dean Team Subaru Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience.