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Findlay Chrysler Dodge Jeep Ram

(1,298 reviews)
Visit Findlay Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (419) 434-1598 (419) 434-1598
Used (419) 434-1302 (419) 434-1302
Service (419) 434-1620 (419) 434-1620

Reviews

(1,298 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Chrysler Dodge Jeep Ram from DealerRater.

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I'd definitely buy from here again in the future, even...

I'd definitely buy from here again in the future, even though it's a 3 hour drive from me. Brittany was wonderful to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Go some where else

Terrible experience better off going some where that will give you good customer service. Had an appointment at 4, but made me wait and see if the 4:30 guy was going to buy the truck. Sat for over an hour while they catered to the appointment after mine. They have no consideration for customers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great guy very informative and professional. Would...

Great guy very informative and professional. Would recommend him and Findlay to anybody in the market for a vehicle. You cannot beat there prices and service. Thank a million guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fantastic experience buying my first car from a...

Fantastic experience buying my first car from a dealership. Brittany was a blessing! Good pricing, quick, easy, worked with me to find the best deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome to work with. Ryan was very good to work with....

Awesome to work with. Ryan was very good to work with. Vehicle was prepped and ready to go. Price was right and quick financing. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Exceptional customer service! Ask for Brittany Jackson....

Exceptional customer service! Ask for Brittany Jackson. Great experience! Staff was very friendly and worked to find the right vehicle that met my needs. Recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Brittany Jackson was wonderful as soon as we walked in...

Brittany Jackson was wonderful as soon as we walked in the door! She made the process so quick and easy, we really appreciated her help! She was able to find us a car that fit our family needs and also fit our budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quick and painless purchase. Huge truck inventory. I told...

Quick and painless purchase. Huge truck inventory. I told Lee what I was looking for. The staff worked hard and stayed late to make my deal just what I wanted. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Brittany Jackson was great, very friendly and pleasant....

Brittany Jackson was great, very friendly and pleasant. Bought a 2017 Ram and have been happy with it so far. The vehicle increased in price from the day before by a few hundred dollars. They were willing to accept the previous day's price but would not negotiate any lower. Unfortunately, that is the new standard in the used vehicle market. The dealership was very clean and the distancing/Covid measures where more than adequate. Country roads nearby with very little traffic are great for test driving a vehicle you are not used to driving. The reason for the 4/5 stars is due to the financing process. I understand the value of making the paperwork and finance process as quick and "painless" as possible, but at times it felt rushed. I was expected to read and sign documents via tablet while the guy I was working with held the tablet. Most documents are straight forward and often repetitive, but when it came to the bumper to bumper warranty I had questions and concerns. I was told that if I didn't get the warranty, it would affect my loan qualification and that I would no longer qualify for the loan with any of their lenders, including the one that had already approved the loan. When reviewing the loan information and additional products (warranty) paperwork later provided by the lender, it says " The purchase of additional products is optional and is not required to receive approval for your loan". So if you do not want the warranty, do not let them pressure you into it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The sales person Britany was very helpful in getting...

The sales person Britany was very helpful in getting things done and they went out of the way to make it work. Thank you, Jason

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.