Leith Honda Aberdeen

Called BJ in service and was scheduled immediately. Was greeted at the door the second I pulled in. I trust no other dealerships with my car. As always BJ and my technician Jeremy took great care of my vehicle. They ALWAYS go above to make sure my car is well maintained which makes me confident that my car is good for my next vacation trip out of state. They are a great team!

Beware - do not trust this dealer. I put a deposit down on a car and they sold it to someone else first thing the next morning. Would not recommend doing business with them at all based on my experience. Since I was traveling to purchase a car, they asked for a larger deposit ($2,500), initially insisting it would be non-refundable for any reason. Ultimately, they agreed it would be refundable if and only if there was an issue with the car. I accepted, paid, and made travel arrangements to pick up the car first thing on Monday morning. I paid the deposit around 6:30pm on Friday, shortly before they closed for the day. When I was at the bank on Saturday morning around 10am (to get a cashier’s check) just an hour after the dealership opened, I got a call saying there was a problem and someone else bought the car. They insisted it was an oversight and there was nothing they could do, as the sale had already been completed in the first hour the dealer was open.

⭐️⭐️⭐️⭐️⭐️ (If I could give 100 stars, I would!) Let me just say this: I was trapped in an absolute NIGHTMARE lemon of a 2025 Hyundai Tucson Blue Hybrid. Total disaster — constant issues, endless stress, and zero peace of mind. I honestly thought I was stuck. Then I walked into Leith Honda Aberdeen, and everything changed. Ken worked patiently with me, never pushy, just calm and supportive through the whole process. Tim was beyond amazing — thorough to a fault, making sure every last detail was explained, every concern addressed. And then there’s Mat the manager — this man went above and beyond to make sure I was taken care of and that the deal actually worked in my favor, not just theirs. That kind of leadership sets the tone, and it shows in the whole team. They pulled me out of that lemon nightmare and into a gorgeous, reliable CR-V Hybrid that has been nothing short of life-changing. I went from daily anxiety to complete peace of mind the moment I drove it off the lot. Leith Honda Aberdeen didn’t just sell me a car — they gave me back my sanity and restored my faith in dealerships. Ken, Tim, and Mat deserve 100 stars out of 10. 🌟🌟🌟

⭐️⭐️⭐️⭐️⭐️ (If I could give 100 stars, I would!) Let me just say this: I was trapped in an absolute NIGHTMARE lemon of a 2025 Hyundai Tucson Blue Hybrid. Total disaster — constant issues, endless stress, and zero peace of mind. I honestly thought I was stuck. Then I walked into Leith Honda Aberdeen, and everything changed. Ken worked patiently with me, never pushy, just calm and supportive through the whole process. Tim was beyond amazing — thorough to a fault, making sure every last detail was explained, every concern addressed. And then there’s Mat the manager — this man went above and beyond to make sure I was taken care of and that the deal actually worked in my favor, not just theirs. That kind of leadership sets the tone, and it shows in the whole team. They pulled me out of that lemon nightmare and into a gorgeous, reliable CR-V Hybrid that has been nothing short of life-changing. I went from daily anxiety to complete peace of mind the moment I drove it off the lot. Leith Honda Aberdeen didn’t just sell me a car — they gave me back my sanity and restored my faith in dealerships. Ken, Tim, and Mat deserve 100 stars out of 10. 🌟🌟🌟

Most shocking dealership/HONDA service ever!! I don't write reviews, this dealership should be ashamed of the treatment to long standing customer. If they offered ZERO stars as option, that is exactly what I'd given. Do not by any means or situation even out of desperation visit this service department. Genuine HONDA trained mechanics, my foot. Facts #1. This dealership supposedly performed scheduled maintenance routine on my transmission. Fact #2. Transmission FAILED with less than 60,000 miles. ALL MAINTENANCE WAS DONE ON TIME OR BEFORE DUE. ZERO EXCEPTIONS! Fact #3 Dealership did replace transmission and it cost me 500$ out of pocket. Fact #4. When the HONDA trained, 27 year veteran master mechanic did the transmission swap. He DESTROYED BOTH FRONT HUBS & WHEELS. WTH?? Fact #5. The dealership again replaced the effected parts as, the 27 year veteran master mechanic destroyed the others components. Thier responsible! Fact #6 The dealership set appointment up after receiving ALL PARTS IN. Took day off work to get my vehicle fixed, hopefully? Fact 7. Arrived on time for appointment at 8:30 a.m sat in dealership for 5-1/2 hrs. With ZERO updates. Service writer says we got ya buttt.... Fact #8. They were lacking seal kit to swap wheels to complete work. WTH? 2 50cent rubber O rings they couldn't aquire in 5-1/2 hours. Or better yet when they ordered ALL PARTS. Why did they not get all parts. WTH. Fact # 10. Arrived this A.M. for 8 a.m. appointment, said appointment was set by assistant manager. Pulled in, everyone said can we help you like they were clueless? Said sure told them my name and why I was there. They were convinced I had no appointment looking through appointments. WTH? Fact #11. So I said get my parts I'll take my truck elsewhere as you'll don't have a clue. Fact #12. Carry gets very load and agitated says "my name is carry I'm take care of you. Very angrily and load, and heard all the others saying I had no appointment. Didn't speak up, until after I demanded my parts to take to a real professional facility. This fella has anger issues. Fact#13. IF YOU DONT TAKE THIS REVIEW SERIOUSLY. DONT SAY YOU WEREN'T WARNED!!! Fact #14. NEVER EVER WILL I OR ALL OTHER FAMILY MEMBERS EVER USE THIS FACILITY.

Great experience! Tommy Freeman found us the exact Honda Passport we were looking for and explained all of the many features of dour mew vehicle. Alfredo got us through the paperwork efficiently. Everyone at the dealership was friendly and helpful.

Tommy Freeman is an outstanding salesman and an asset to your dealership. It was a pleasure working with Tommy Freeman.

Caleb Beverly was a great Salesman and very helpful. I appreciated that he just wanted to help and never pushed. They even brought a car down from a different location so we could buy it. Thank you Caleb!

We bought a truck with a 30 day warranty. The transmission has now went out and since we have drove more than 1000 miles we are SOL. The dealership said there was nothing that they could do about it. You should not sale vehicles with bad transmissions and then do nothing about it to help your customers. Very disappointed.

Be extremely careful when requesting service. You want to ask for an estimate before allowing them to do any repairs. I made the mistake by asking for 2 broken lug bolts and nuts to be replaced and never asked for an estimate. I trusted that cost would not be terrible but was surprised with a bill for over $650. My wife took the car to Leith and spoke with Kerry Blevins, service advisor. Yes we did make the mistake by not asking for an estimate before approving the work and trusted that if it were to be a huge bill, we would be told beforehand. ASK FOR AN ESTIMATE BEFOREHAND........