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Don Thornton Volkswagen of Tulsa

(287 reviews)
Visit Don Thornton Volkswagen of Tulsa
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2020 state dealer award
View 6 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (918) 578-3070 (918) 578-3070
Used (918) 578-3071 (918) 578-3071
Service (918) 578-3072 (918) 578-3072

Reviews

(287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don Thornton Volkswagen of Tulsa from DealerRater.

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Awesome

This was a very good experience for me better than I have had before when buying a car they were so helpful and made it a great time and process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.
Dealer response

We are happy to make the process much more enjoyable for you. Thank you for the great feedback and let us know if you have any further questions.

Awesome Dealership

Love my Passat TDI - Geat mpg and plenty of leg room in the backseat for the kids. The salesmen are extremely friendly and helpful. . Extremely clean dealership. I will definitely be back for any future car purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Truck Happy!

We looked for quite awhile for a truck for Bill. Saw this one on line & went to Don Thornton VW to check it out. It was a pleasure from the very beginning. Tom was so nice, funny & knowledgeable about the truck. We test drove it & fell in love with it. Even though it was not a Volkswagen vehicle & used, it was treated with great respect & value. Go see Don Thornton's location & ask for Tom!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are happy that you were able to find the perfect truck. We love reading the great feedback! Please feel free to contact us for any further questions.

Car Salesman Extroidinare

When we began the day, we weren't going to buy a car. But, after seeing the car on the Showroom Floor, needless to say we couldn't resist.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing!

It was an amazing experience because Zachary Brown made it fun and enjoyable. We didn't feel like he was trying to pull a fast one, we felt friendship. I would definitely recommend him and Don Thornton Volkswagen. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome feedback! We are happy that you had an enjoyable time with us here at Don Thornton Volkswagen. Please let us know if you have any further questions.

Great experience!

My first time buying a car seemed to be a scary process until I went to Don Thornton Volkswagen. Alex was very friendly and knowledgeable regarding the vehicles and the buying process. He is an excellent asset to the Don Thornton team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Volkswagen of Tulsa was Amazing!

My experience with Volkswagen of Tulsa was wonderful. I did not feel pressured to buy a car, but we did because of the friendly service and quality of product. I would definitely recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback!

Awesome experience

Got exactly the car we wanted at a fair price with great attention from the staff. From start to finish we felt taken care of. Would most certainly revisit for our next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hey! Thank you so much for your purchase, we are so happy that you had a great experience here at Don Thornton Volkswagen of Tulsa. Please let us know if you need anything else. -Thank you Staff at Don Thornton VW

Great ervice !!!!!

I went to Volkswagen to see a used car, the service and cordiality of Alex & Katie was the best I ever have, they help me to get not a used car but a brand new car. Thank you guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are pleased that you had a great time with us here at Don Thornton Volkswagen! We take pride in the service we offer to our customers!

Looking For Used Car

We went into Bob Thornton VW in Tulsa looking for a used car. It was our idea to look at the new Tiguans. There was no pressure, only friendly and polite answers from the representative. We got a great deal and we're treated respectfully by everyone we met. Kudos to Alex, the sweet lady in finance, and John, the manager in used cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for coming to Don Thornton Volkswagen to get a nice new ride!