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The Used Car Factory

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (439 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (439 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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excellant

Jamie was awesome, Steve was as well. Excellent service , very attentive sales and finance people. Even Jody was great . Very fast and would recommend this dealership and sales people 100 percent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Donny, Steve the finance manager and Jody were great no issues addressed everything and were very fair on price and my trades would highly recommend them to a friend or family member.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome

Awesome People, Awesome Service, Awesome Prices... I am Super Pleased with my purchase my monthly payment all went so well I have already recommend The Used Car Factory to several friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Smooth and easy process

Not only did Donnie put me in the car I wanted, he got it from the other dealership on his day off. Everyone was helpful and it was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Wonderful Experience

The weather was freezing but Jamie was so willing to go out and bring cars up for us, so polite and accommodating. Tina was so helpful. Steve and Jody were both so polite and helpful. We left feeling as though we were part of the family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Awesome place! Very friendly

I bought a car from Donny. He found exactly what me and my family needed. He was very patient and personable. If you need a car don't go anywhere else but here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Came in looking and drove away happy

Wonderful car buying experience! The salesperson Jamie was very polite. Steve. and Jody in finance was great as well. I found a great car with low milage at a great price. If you're in the market for a used vehicle. The Used Car Factory is the place to go!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

Everyone was very helpful. James Brown was the best person I've dealt with when buying a car. Steve Pyles also great. The person head of the service department was nice and helpful. I will recommend this dealership to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Pleasant experience

Very pleased with the buying experience at the Used Car Factory. Our salesman (Skip Wine) was extremely nice and did not pressure us to buy. He worked with us on our negotiations and we got the price we wanted. We were in and out in less than an hour when we went to pick our vehicle up. It was cleaned and ready to go. They even filled the tank for us. The paperwork was handled very quickly by Steve Pyles. Very pleasant attitude and wanted to ensure we were happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car buying experience ever

Walked in and worked with Jody, Jamie and Steve who were fantastic. I found my vehicle and no hassle involved I was in and out and received a great price. Great customer service and they made buying the car so simple. I had a 4 year old with me and we were in and out so quickly and we love our new vehicle. I know where to go should I need another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.