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The Used Car Factory

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (439 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (439 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Will highly recommend

Will definitely tell a friend. Very helpful, and Mr. Kevin is a kind and helpful, i was in and out in about 2 hours. Also the staff was friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kevin the GREATEST

Kevin awesome salesperson and I don't care for Sales people! Straight forward and legit! Never beat around the Bush! Honset, made things and numbers work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Got more than we expected

With a tricky credit situation and needing a car, Kevin went above and beyond to get us the best situation possible. We expected to walk out with the least expensive car on the lot because of our situation. Kevin and team were able to put us in a newer, lower mileage car than we ever imagined. Thrilled with our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great experience

The team is very friendly and professional. I had a great car buying experience and never felt pressured by any of the sales team. Thanks Eric!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Smooth

Kevin was very friendly and helped make buying my jeep a stress free transaction. Thanks!! Steve made the paper work portion a breeze. Everyone was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful experience!!!

My experience was quick & easy! I found my car and everyone took care of all of my needs! Even people that I wasn't working with were friendly and helpful. I would absolutely recommend Used Car Factory and zi will definitely be a repeat buyer!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

Gor your next car purchase choose used car factory they defiantly get the job done im statisfied with my purchase and great customer service thanks Eric.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

They have great customer service i would recommend coming here i worked with Eric and had a good experience he made sure i was satisfied with my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Eric tayman was outstandin

Best car sakes service ever... they should get 20 stars. The vehicle was very clean and all the service was outstanding. All the help was great. Very easy and clear to understand

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Help on the way!

Everyone at the dealership was understanding of my situation and extremely friendly. They listened and worked to help find the right fit for me! Each step of the process was simple and took the minimal time possible. They really focus on the needs and wants of the customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.