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Webb Chevy Plainfield

(981 reviews)
Visit Webb Chevy Plainfield
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 2 awards
2026 consumer dealer award 2025 consumer dealer award
New (815) 676-0821 (815) 676-0821
Used (815) 676-5004 (815) 676-5004
Service (815) 676-0823 (815) 676-0823

Reviews

(981 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Webb Chevy Plainfield from DealerRater.

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Michael, Patrick, and the entire team at Webb Chevy in

Michael, Patrick, and the entire team at Webb Chevy in Plainfield truly delivered an outstanding experience from start to finish. Not only were they able to get me into the exact vehicle I was looking for, but they made the entire process smooth, efficient, and comfortable. Everyone I interacted with was professional, polite, and genuinely helpful, which made a big difference compared to the typical dealership experience. There was no pressure, just clear communication and a focus on getting things done the right way. I’m loving my new vehicle so far and really appreciate how easy they made everything. I’ll absolutely be reaching out to Webb Chevy again when it’s time for my next vehicle. Thank you to the whole team!

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

Sergio was very knowledgeable and pleasant to work with.

Sergio was very knowledgeable and pleasant to work with. He researched the right car for us. We would definitely work with him again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

It was a pleasure buying a new Silverado from Jim and

It was a pleasure buying a new Silverado from Jim and Will Webb Chevrolet in Plainfield.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

They were very accommodating and knowledgeable.

They were very accommodating and knowledgeable. A pleasure to work with. We would definitely recommend them to friends looking to purchase a car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

Easy to deal with and every body we interfaced with was

Easy to deal with and every body we interfaced with was very professional. Would buy another vehicle from them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

10/10 great service and excellent customer service!

10/10 great service and excellent customer service! Would 100% recommend and would buy from again!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

I came in with the idea of trading in my car and getting

I came in with the idea of trading in my car and getting a trax. Both Ryan and Jim were so welcoming with great customer service! They remembered me from an internet inquiry I had reached out to them about. I gave Jim an idea of what I wanted but also let him know what else I was interested in looking at. They were so helpful and let me test drive 2 different cars. Very hospitable, making sure I helped myself to the variety of complimentary drinks available. Very smooth process. Rich in finance was also very helpful in answering any questions I had. Overall an amazing experience. It felt amazing, being able to share the excitement with Ryan, Jim, and Rich, they were extremely proud, and so happy for me! Such a great team!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

I bought a brand new car.

I bought a brand new car. I said I never would again, but I did. So I did bad, Webb did very well I guess.

Rating breakdown (out of 5):
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3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

Nice Dealer ship they have some really nice vehicles

Nice Dealer ship they have some really nice vehicles everybody l talked to was great would recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

Jim is a great guy.

Jim is a great guy. My wife and I have known him for about 10 years. We’ve bought 4 cars from him and had a great experience each time. We would recommend Jim every time all the time. Thanks Jim!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!