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Harpswell Auto

(88 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed

About our dealership

This seller has been on Cars.com since April 2024.
We are a small locally owned business serving the Brunswick area for thirty years. We specialize in providing Maine families with reliable and affordable vehicles. We also service all makes and models.
We finance everyone!

Service center

Phone number (207) 844-6219

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Reviews

(88 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harpswell Auto from DealerRater.

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My wife and I just got a 2023 jeep grand Cherokee and nin was such a great salesman he helped tremendously. Super happy with them

My wife and I just got a 2023 jeep grand Cherokee and nin was such a great salesman he helped tremendously. Super happy with them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lovely place to buy a car very friendly nice cars my car dealer name is Sean he did a great job getting me in to a better car it's a 2024 traded in my 3017 fiat 124 spider convertible got a great trade glad to go there plus the owner jean is a good friend I would definitely recommend any one to buy ur next car truck or suv thanks Sean from devin B.

Lovely place to buy a car very friendly nice cars my car dealer name is Sean he did a great job getting me in to a better car it's a 2024 traded in my 3017 fiat 124 spider convertible got a great trade glad to go there plus the owner jean is a good friend I would definitely recommend any one to buy ur next car truck or suv thanks Sean from devin B.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great inventory of vehicles to choose from with many different option packages to fit a pric point that works for you

Great inventory of vehicles to choose from with many different option packages to fit a pric point that works for you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Adam and the service team are amazing. I put a ton of miles on my truck and they are always willing to squeeze me in for an oil change or service.

Adam and the service team are amazing. I put a ton of miles on my truck and they are always willing to squeeze me in for an oil change or service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Transmission failed 4 months after owning the car. They couldn’t diagnose the issue and had to go to the dealer. $9k out of pocket later and the cars fixed.

Transmission failed 4 months after owning the car. They couldn’t diagnose the issue and had to go to the dealer. $9k out of pocket later and the cars fixed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Transmission failed after a few months, they couldn’t diagnose the issue. Was told there was nothing they could do. Had to take to a dealer and $9k out of pocket later it’s like new.

Transmission failed after a few months, they couldn’t diagnose the issue. Was told there was nothing they could do. Had to take to a dealer and $9k out of pocket later it’s like new.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a truck there about 2 months ago. 1 week in it started leaking transmission fluid, so I contacted my local ford dealer to get work done with the extended warranty I purchased at harpswell auto. The warranty company said they can not cover it because that part was previously replaced by harpswell auto therefore should be under warranty through them. So I contacted them and they said that they are not responsible for that and the warranty company should be the one to do it. So after about 3 weeks of hounding the dealership to get me fixed up, they agree to pay darlings for the work I need done. Darlings agreed and said they just need someone from harpswell to call and say that they are going to front the bill. Well that takes another 3 weeks just to get someone to call darlings. In the mean time, my transmission completely blows up and leaves me without a vehicle. I have a 1 year old and a wife who’s 8 months pregnant and it’s a massive inconvenience for me to be short a vehicle. Harpswell did absolutely nothing to help with a loaner, and has now left the transmission work up to the warranty company, even though they were supposed to take care of it in the first place. They do not care to help you with your vehicle, I wouldn’t buy anything from here ever again. 6 weeks later I finally get one of their service guys to help me, and he got the situation taken care of in just a couple hours. So 6 weeks and a blown transmission is what it took for them to make a simple phone call. 0 stars

Bought a truck there about 2 months ago. 1 week in it started leaking transmission fluid, so I contacted my local ford dealer to get work done with the extended warranty I purchased at harpswell auto. The warranty company said they can not cover it because that part was previously replaced by harpswell auto therefore should be under warranty through them. So I contacted them and they said that they are not responsible for that and the warranty company should be the one to do it. So after about 3 weeks of hounding the dealership to get me fixed up, they agree to pay darlings for the work I need done. Darlings agreed and said they just need someone from harpswell to call and say that they are going to front the bill. Well that takes another 3 weeks just to get someone to call darlings. In the mean time, my transmission completely blows up and leaves me without a vehicle. I have a 1 year old and a wife who’s 8 months pregnant and it’s a massive inconvenience for me to be short a vehicle. Harpswell did absolutely nothing to help with a loaner, and has now left the transmission work up to the warranty company, even though they were supposed to take care of it in the first place. They do not care to help you with your vehicle, I wouldn’t buy anything from here ever again. 6 weeks later I finally get one of their service guys to help me, and he got the situation taken care of in just a couple hours. So 6 weeks and a blown transmission is what it took for them to make a simple phone call. 0 stars

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Found a truck I could afford and backed it up with great service. Thank you

Found a truck I could afford and backed it up with great service. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeff Paquette was awesome.He listened and helped us with all the questions that were asked.I will definitely refer him to our friends and the dealership.Thank you Jeff and the team

Jeff Paquette was awesome.He listened and helped us with all the questions that were asked.I will definitely refer him to our friends and the dealership.Thank you Jeff and the team

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Alex was awesome as my salesmen other then that do not buy anything from them i just spent 45000$ on a truck haven't even used it yet been in there shop for past 7 days and still not done can you say law suite it coming if I don't get it back buy end of day Monday

Alex was awesome as my salesmen other then that do not buy anything from them i just spent 45000$ on a truck haven't even used it yet been in there shop for past 7 days and still not done can you say law suite it coming if I don't get it back buy end of day Monday

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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