Audi Flatirons

Flatirons is a poorly-run and deceptive dealership with dishonest and manipulative staff in all business divisions. We had not leased a vehicle before so we did not fully understand the leasing process/lifecycle. When we sat down with the finance manager in 2023 to sign lease documents, she tricked us into getting the least amount of contract miles, despite my request for 15,000/year. She promised us that it would cost us less to have 7,500/year and when we return the vehicle, Audi Flatirons would wipe all excess mileage at no cost if we bought another Audi. I was really nervous about that option because I knew we would go over the limit, but she assured me that the overage would be wiped at no cost. We have purchased or leased 3 Audis so planned to get another after the lease. Of course we went over mileage (just as I had told her we would and why I wanted 15,000 mi/year) and Audi flatirons refused to wipe the mileage overage. They claimed the finance manager lied to us in 2023 and they refused to take accountability for their staff and honor the promised (deception) made. They did, however, tell us that we could purchase the overage at $0.20/mile instead of the standard $0.25. The different finance person AND sales rep told us that in April, 2026 and we have it in text and writing from them. When it came time to return the lease, we felt so disrespected, deceived, and scammed that we refused to get another car from Audi Flatirons. At which point, they told us we could not purchase miles at the discounted $0.20/mi…despite showing the Sales Manager, Amanda Montes the documented proof that we were AGAIN lied to by her staff. She refused and said they could not/would not honor that promise (lie) as that wasn’t policy and was completely “out of their hands”. I called Audi Financial and they IMMEDIATELY offered me the $0.20/mi price without issue and I paid it on the spot. They said that the Audi Manager, Amanda Montes and her staff were being dishonest to us. We HIGHLY discourage anyone from buying or leasing from Audi Flatirons. This dealership is a scam, full of staff that lie and trick their customers in order to make more money. We have had great experiences with other Audi dealerships in CO, so I encourage you to take your hard earned money to one of them instead.

Very responsive, quick to reply. Unfortunately the price on the vehicle changes every day, depending on possible tariff threat’s. I can’t deal with fluctuations like that.

Had a solid experience with them. Kyle was more than helpful. He got us in and out in less than 2 hours. Great to work with Audi Flatirons.

We had a wonderful and warm experience buying our Q5 Sportback. Not something to be said about most dealships. We were treated with respect and kindness and the team we worked with handled the process with efficiency. Bev

I walked in during lunch time and was greeted immediately by Sam. I was a little iffy because I wasn't finding exactly what I was looking for but Sam took the time with me. We identified a possible vehicle and I decided to come back after work. Sam had the car ready for me and addressed something that I had noted earlier in the day. He was finishing up with some clients and had Paul (I believe it was) take me on a test drive. I decided to move forward, I let them know that there were some challenges and they didn't flinch. Paul and I went over the specifics and he moved it along to the finance manager, Frenchy. Sam was able to join us again and we got an approval. It was all very smooth and painless. I returned the next day to drop off a check and pick up the car. Sam had it waiting in the delivery Bay and presented it to me, which was a nice touch! He helped me set up the Audi app and connect it to the car. They were great and everything was perfect! Probably the least stressful car buying experience I've had.

Ryan Bonino was extremely patient and pleasant, and he couldn?t have been more helpful. Michelle Spivey was knowledgeable and explained all our options in easy-to-understand terms. The entire car buying experience was smooth and we?re super happy.

Both Josh and Edina are fantastic. They're welcoming and down to earth. It almost feels as if they bend over backwards to take care of their customers and they deserve praise.

This is my second time visiting Audi Flatirons to lease a new vehicle. The team here has been nothing short of welcoming, transparent, friendly and creative to find the right vehicle for my family and all staying within my budget. A special call out to Jim Page and Ryan Gruber for their hard work in helping me navigate the process of turning in my old lease and finding a new one. I highly recommend the team here at Audi Flatirons for your next vehicle.

Our salesman Chad Lee was excellent! He was very friendly and easy to work with.

Amanda Montes provided. an incredibly straightforward, professional, pleasant sales experience. I've purchased 7 BNW's in the past 2 decades and this sales experience was head and shoulders above BMW. I live in Albuquerque and was able to purchase and negotiate the sale in 2-3 emails and she even came in to work several hours early to make sure the delivery went smoothly. I will definitely be contacting her when my lease ends regardless of where I'm living.