Reviews
Completely Satisfied
Our experience at the dealership was very good and easy, I've not been so relax before doing this kind of transaction. I felt the team was great and Dawson Ganong took care of us and made sure we were taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Dealership
It was my first time buying a car and the experience was pleasant! The sales team were very knowledgeable and willing to go out of their way to make us happy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Completely Satisfied!
This was my first time buying a car from a dealership. I had a lot of anxiety at first after hearing so many horror stories about buying used cars, but I did not feel uncomfortable at any moment in my experience with ALM. The car exceeded my expectations. Mark Hafer answered all of my questions & never pressured me into buying. I am overjoyed with my car & will be referring my friends & family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing Deal! Claudio Timoftica was awesome!
I had to purchase a car for my daughter in College. I was told to go to ALM in Buford near the Mall of Georgia. I started walking around the lot looking at SUV's. I then met Claudio Timoftica and he helped me find a Mercedes SUV. The SUV was in incredible condition. Claudio was professional and explained everything to me. I said I'll be back later in the day. I went back that evening and we test drove the car. I told him I wanted it! From the time I met Claudio to the time we drove it off the lot he was Professional, Friendly, Honest and made sure every step thru the process I understood everything. This is by far the best buying a used car experience I have ever had! Thank You ALM and Thank You Claudio for an awesome experience! I will be coming back next time I need a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Highly Recommend ALM Mall of Georgia#Mark Olson
Mark Olson is an example of true professionalism. He was extremely informative and very helpful in selecting the best vehicle at the most affordable price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Oh, what a deal!
Kelly Chetlin was a pleasure to deal with. No high pressure sales. She was very knowledgeable about the car that I purchased. The process went very quickly after we agreed on price. Great overall experience for buying a car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
a dealership that was a pleasure
i had gotten myself in a vehicle that just wasnt working for me. i shopped on line and found the vehicle i wanted and they were great.mark was quick with response,finance was prompt. after a bad experience , i was so glad to find these guys. thanks to all that made my vehicle purchase a good one. ALM will be my dealer from now on!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
frustrating
The process was very difficult. I drove 45 minutes to the store, after I asked if the paperwork was ready, and the paperwork was incomplete due to a misunderstanding. I felt like the sales person wasn't thorough enough to understand the situation and was just concerned about getting me into the dealership.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Frustrating...
The process was very difficult. I drove 45 minutes to the store, after I asked if the paperwork was ready, and the paperwork was incomplete due to a misunderstanding. I felt like the sales person wasn't thorough enough to understand the situation and was just concerned about getting me into the dealership.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Came through again!
I needed a Pick Up with power. I met with my sales person Kelly Chetlin. Kelly knew what I was looking for and found several vehicles for me to pick from. We found a great vehicle and did the deal which I thought was fair.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car

 
         
           
           
           
           
           
           
          