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ALM Mall of GA

(848 reviews)
Visit ALM Mall of GA
Sales hours: 9:00am to 8:00pm
Service hours: 8:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:30am–6:00pm
Tuesday 9:00am–8:00pm 8:30am–6:00pm
Wednesday 9:00am–8:00pm 8:30am–6:00pm
Thursday 9:00am–8:00pm 8:30am–6:00pm
Friday 9:00am–8:00pm 8:30am–6:00pm
Saturday 9:00am–8:00pm 8:30am–3:00pm
Sunday 12:00pm–6:00pm Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(678) 866-1476 (678) 866-1476

Reviews

(848 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Mall of GA from DealerRater.

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Completely Satisfied

Our experience at the dealership was very good and easy, I've not been so relax before doing this kind of transaction. I felt the team was great and Dawson Ganong took care of us and made sure we were taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Dealership

It was my first time buying a car and the experience was pleasant! The sales team were very knowledgeable and willing to go out of their way to make us happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Completely Satisfied!

This was my first time buying a car from a dealership. I had a lot of anxiety at first after hearing so many horror stories about buying used cars, but I did not feel uncomfortable at any moment in my experience with ALM. The car exceeded my expectations. Mark Hafer answered all of my questions & never pressured me into buying. I am overjoyed with my car & will be referring my friends & family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing Deal! Claudio Timoftica was awesome!

I had to purchase a car for my daughter in College. I was told to go to ALM in Buford near the Mall of Georgia. I started walking around the lot looking at SUV's. I then met Claudio Timoftica and he helped me find a Mercedes SUV. The SUV was in incredible condition. Claudio was professional and explained everything to me. I said I'll be back later in the day. I went back that evening and we test drove the car. I told him I wanted it! From the time I met Claudio to the time we drove it off the lot he was Professional, Friendly, Honest and made sure every step thru the process I understood everything. This is by far the best buying a used car experience I have ever had! Thank You ALM and Thank You Claudio for an awesome experience! I will be coming back next time I need a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Highly Recommend ALM Mall of Georgia#Mark Olson

Mark Olson is an example of true professionalism. He was extremely informative and very helpful in selecting the best vehicle at the most affordable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Oh, what a deal!

Kelly Chetlin was a pleasure to deal with. No high pressure sales. She was very knowledgeable about the car that I purchased. The process went very quickly after we agreed on price. Great overall experience for buying a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

a dealership that was a pleasure

i had gotten myself in a vehicle that just wasnt working for me. i shopped on line and found the vehicle i wanted and they were great.mark was quick with response,finance was prompt. after a bad experience , i was so glad to find these guys. thanks to all that made my vehicle purchase a good one. ALM will be my dealer from now on!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

frustrating

The process was very difficult. I drove 45 minutes to the store, after I asked if the paperwork was ready, and the paperwork was incomplete due to a misunderstanding. I felt like the sales person wasn't thorough enough to understand the situation and was just concerned about getting me into the dealership.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Frustrating...

The process was very difficult. I drove 45 minutes to the store, after I asked if the paperwork was ready, and the paperwork was incomplete due to a misunderstanding. I felt like the sales person wasn't thorough enough to understand the situation and was just concerned about getting me into the dealership.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Came through again!

I needed a Pick Up with power. I met with my sales person Kelly Chetlin. Kelly knew what I was looking for and found several vehicles for me to pick from. We found a great vehicle and did the deal which I thought was fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.