Johnson City Toyota

I worked with Brian Cook at Johnson city Toyota and after 2 hours he told us he would need to speak with our finance comoany, well he called is today which happens to be Columbus day and told us our finance company wanted is to be at a certain amount out the door. WELL GUESS WHAT OUR FINANCE COMPANY IS CLOSED. NEVER DO BUSINESS WITH THEM AGAIN!!!!!

I bought a Toyota SUV and Collon, Cass, Lance, Scott and Daniel treated me like the King of England! Thanks for treating our family so special guys!

I had a quick and easy experience with Johnson City Toyota. They made stressful car buying, enjoyable. Johnson City Toyota will be my first stop in the future for car buying!

I love my new Camry!!! Finally a great experience buying my car from Jason at Johnson City Toyota. Thanks guys for all of your help.

Everyone I dealt with was extremely helpful and nice. I would definitely recommend this dealership to other people who are looking for a great deal.

The service center is very poor. I was charged $150.00 to test drive my truck because it was vibrating at 50 to 60 mph. They said it need a tune up. I told them it needed a tune up. They also used 1/2 a tank of gas.. I was given a estimate of $2000.00 to fix other problems, my bill was over $ 2000.00 and the work is still not finished, and they can not tell me how much more it will cost. I called the service manager, and left a message. It took him 4 days to call me back. He stated he was not at his desk. He would call me back. Four days later he did call and left me a message to call back. I have since left him two new messages and have not heard back. I call the service department, to try and the cost to finish the work. Again was told they would have to call be back. It has been two days and no return call. They never did tell me why my truck was vibrating. They did give a estimate for 4 new tires $7206.26.

The staff was friendly, well informed, and quick. The car is great too.

Went for a scheduled oil change and it took them over 2 hours to complete the simple task, never again will I go to Johnson City Toyota and have bought numerous vehicles there

Staff was extremely helpful, friendly and knowledgeable. Answered all of our questions and gave personal cell phone numbers in case we had questions after leaving dealership. Been buying from here for quite some time and will definitely continue.

Having purchased numerous new vehicles from dealers all over the Tri-Cities I must say that JC Toyota excels in professionalism, courtesy , and customer service!