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Concord Mazda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (48 reviews)
Visit Concord Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (888) 716-3288 (888) 716-3288
Used (888) 714-7101 (888) 714-7101
Service (866) 634-2094 (866) 634-2094

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Concord Mazda from DealerRater.

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Great experience!

Sammy treated me and my son like family. He totally understood what we were looking for and helped us make really good decisions. We are so happy we did business with Walnut Creek Mazda! Thanks Sammy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate the great review!

2nd Time Around!

Our first Mazda was a 2016 lease two years ago. We just happened into Concord Mazda because we happened to be staying at a hotel nearby. We were amazed (and pleased) to find that there was no pressure or sales hogwash. We had been trading cars every 2-3 years anyway, and the Concord Mazda staff at the time introduced us to leasing, which makes that easier and more affordable as long as we plan to keep trading in. This time, we were contacted by Anibal, who was very friendly and helpful right from our first email contact. We're 5 hours from Concord, which meant a long drive to come in and swap cars. Anibal prepared a quote by email so we could decide if we were really ready to upgrade before having to drive down, he had absolutely everything ready when we got there, and overall he just made the transaction simple and easy. Earl (Finance) made the paperwork clear and fast and pleasant. I drove in around 4:15 and was back out on the highway in our new car in about 2 hours. And I didn't feel like I'd just been beaten at Chess! I used to dread car shopping, but this is our second purchasing experience with Concord Mazda that has been actually pleasant! We love our new Mazda 3 (Soul Red, Parchment leather interior) even more than our older Mazda 3 SI. And we're already looking forward to coming back to Concord Mazda in a couple of years for another one. Highly recommend you check them out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate the great review! We love hearing from our happy car buyers!

Great experience with Anibal Seminario

Anibal was a pleasure to work with. Made car buying a smooth and efficient process along with reasonable deal. Earl in Finance was also friendly and informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review, Susan! We love hearing from our happy car buyers!

Great service that goes the extra mile

Sammy was great to work with. We were on the same page for pricing. He had the car prepped and delivered to our house within 48 hours from the purchase. Also went the extra step to show us all the features and how to operate the tech side of programming. Nice personality, trustworthy, not pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind review, Megan! We love hearing from our happy car buyers!

Great experience with Anibal "Sammy" Seminario

I went to Concord Mazda looking for a car and I'm glad I met Anibal AKA Sammy. He made the entire process as easy as you wouldn't believe! If you are looking for a car contact him. The best car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate the kind review, Juliet!

Buying our new 2017 CX5 Touring at Concord Mazda

We dealt with Anibal "Sammy" Seminario. He was very engaging and honest, answered all our questions and tried to make the whole process flow smoothly. We were very pleased with the buying experience. The Financial manager Omar was also very professional and the paperwork went well. We recommend Sammy and the whole dealership to future customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the kind review! We love hearing from our happy car buyers!

Great Car buying experience

Easy transaction Love concord Mazda would recommend for a used vehicle Brian and Eric made it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review!

Great service.

All in all it was an easy experience buying a new car from Concord Mazda. There was no high pressure salesmanship, just friendly sales people who answered my questions. Everyone was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate the kind review, Bev! We love hearing from our happy car buyers!

Brian was awesome

Easy and simple, no hassle no haggle no brainer deal would definitely recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review, Ryan!

Professional and Friendly Service!

Overall, my experience at Concord Mazda has been great! Marie Antoinette Ang helped choose the perfect model for me, which ended up being the Mazda 3. Marie was knowledgable, friendly, and professional throughout the whole process. She answered all of our questions and did so much to ensure we were happy with our new car. She even drove the exact model/color I wanted (which was not available at this dealership at the time) from the San Jose location to Concord the next day just so I could receive my car sooner! Bumi Lawani also helped us on the finance end, and he was very friendly and professional as well. He was thorough in explaining everything to us and was a fun guy to work with! Both Marie and Bumi made my first car purchase smooth and enjoyable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for the great review! Enjoy your new Mazda3!