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Walker Volkswagen

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Horn Missing

Service Dept is horrible I don’t want my VW anymore because I didn’t like the service i get at Walker VW Wouldn’t recommend a Dog

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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See service reviews, none over 1 star since 2014

Went for 7 years, will never be back. They were dishonest, tried to charge $3600 for AC that still works. Screamed at me in office.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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poor sales lies about new auto purchase

DO NOT BUY FROM THEM - they claimed they were selling me a 2019 new car when it was a 2018 and then over priced me - granted they sold me a new car but it was not what they claimed it to be.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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What service??

After 12 days 2 phone calls where I left messages and twice chatting on their websites, I still have not heard back to schedule an oil change and fix a recall notice.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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&&&&&

Wow! My 3rd trip with my beetle and these jokers been changing parts that did not need changing!!! Then tell me I needed 3 different parts costing thousands of dollars! Sits there months had it towed Wednesday to another place will be ready in a few days! All electrical problems that walker caused what a rip off!!! Wish they had zero stars!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Sales Experience

Just purchased an Atlas due to Helmi's help in the sales process. Helmi was very personable, patient, knowledgeable, no pressure no hassle sales. Great price too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dsahooper

Great Sales Team! The Team was very informative, Patient and professional which made the buying a car experience worth it. I really appreciate their understanding of that process. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Bought a pre-owned VW from Walker last month. Scott Hicks was an outstanding salesperson and was extremely helpful. I'd recommend him to anyone looking for a VW or pre-owned car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pristine Experience

Got my new Golf GTI here and I love it! Scott was a great salesman too, no pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Satisfied Customer

Very Happy with my new Passat SE. Scott Hicks was my salesman and did a great job handling the deal for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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