Reviews
Jason was beyond amazing!
Jason was beyond amazing! The entire experience was everything I needed it to be and more. Jason made me feel like he was family helping me find the right car for me!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, Caitlin! We're thrilled to hear that Jason provided you with an exceptional car-buying experience. We appreciate your feedback and look forward to serving you again in the future.
Took care of all my car needs And explained everything
Took care of all my car needs And explained everything they found that needed attention
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to have taken care of all your car needs and provided clear explanations for any necessary attention. If you have any more questions or require further assistance, feel free to reach out. Thank you for choosing Courtesy Mitsubishi!
Paperwork wasn't sent properly.
Paperwork wasn't sent properly. Purchase and sales wasn't made out correctly so it messed up my loan and I was paying more per month than I wanted. Got the car home and the keyless entry button didn't work so had to bring it back to get it checked for a tech to tell me yes it's the button, well order it and get back to you to bring it in again. Wasn't a great experience buying the car
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Easy to make an appointment.
Easy to make an appointment. When I arrived, they took my car in almost immediately.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
JJ, Thanks for sharing your thoughts about your experience with Courtesy Mitsubishi. Dan and our team appreciate your business and hope to see you again soon!
Fast friendly service.
Fast friendly service. Issue was corrected and I'm very satisfied. I'm also happy with the specialist recommendations provided.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Courtesy Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Agreed price was good, but he also promised an extra free
Agreed price was good, but he also promised an extra free oil change but did not receive the voucher that was promised. Also, no floor mats.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Was told that they left the wipers on during the whole
Was told that they left the wipers on during the whole day and they never stopped working however I used the wipers the next time it rained and the wipers stopped working. Don't believe that they truly did anything or looked to fix the problem
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the inconvenience you experienced with your wipers. We assure you that our team takes all concerns seriously and strives to address them promptly. Please reach out to Steven Silva at stevesilva40@gmail.com so we can investigate and resolve this issue for you. Thank you for bringing this to our attention
Great service!
Great service! Friendly attitude, great communication and keeps you notified in a timely manner. I recommend them to all family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
It was good but lack of communication.
It was good but lack of communication. I wish they communicated more frequently regarding a car they have for multiple days.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Loren, We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.
Very helpful and professional Would recommend them to
Very helpful and professional Would recommend them to anyone who wants to buy a new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Courtesy Mitsubishi.