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Dick's Hillsboro Honda

(905 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(905 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dick's Hillsboro Honda from DealerRater.

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Mike and Anthony did a great job Zero pressure and helped...

Mike and Anthony did a great job Zero pressure and helped me find a great car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Michael DeSantis General Sales Manager (503) 735-7300

Consumer response

Your too good to me

Anthony is a nice saleman. He help me buy a car quickly...

Anthony is a nice saleman. He help me buy a car quickly and patient with me and my wife spend times with us when we was late . Thank you man .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Anthony was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Michael DeSantis General Sales Manager (503) 735-7300

Kai, thank you so much for being so patient and...

Kai, thank you so much for being so patient and understanding with us. We truly appreciate your help and you willing to work with us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Michael DeSantis General Sales Manager (503) 735-7300

Ashlie N. was so amazing and helpful with our new car!...

Ashlie N. was so amazing and helpful with our new car! She definitely went above and beyond to make sure we got it even with a hiccup along the way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Michael DeSantis General Sales Manager (503) 735-7300

Ashlie was absolutely the BEST! I’ve had the worst...

Ashlie was absolutely the BEST! I’ve had the worst experiences with cars and dealerships but Ashlie has never made it easier to feel confident in my choice and make buying a car actually FUN! Crazy, right? She really is the best! So thoughtful and kind. Does whatever it takes to suit your needs! Nobody better. THANK YOU ASHLIE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Michael DeSantis General Sales Manager (503) 735-7300

Excellent experience With low pressure the entire staff...

Excellent experience With low pressure the entire staff was wonderful I would recommend anybody to the dealership Please stop by the dealership just for a visit to see how wonderful they are

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Michael DeSantis General Sales Manager (503) 735-7300

First time customer and the service guys RO#6144161 did a...

First time customer and the service guys RO#6144161 did a wonderful job of helping out an old 35+ year Tech. Bought the guys pizza as a thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Randy Carpenter, rcarpenter@dicksautogroup.com

BEWARE - Added a $2000 mark up to the price of the car...

BEWARE - Added a $2000 mark up to the price of the car over MSRP and told us it was "due to the pandemic and short supply." Called 6 other dealerships locally and not a single one was charging that premium, but were in fact ALL giving a $600 discount on the car. When we told the salesperson what we learned, he tried to tell us the other dealerships were not telling the truth. They also tried to add $3,250 extended warranty - if the car is so reliable, why the need for this warranty? Also added on $500 for "all weather floor mats." Ridiculous. Much better service and honesty at Beaverton Honda. We will not be patronizing Dick's again for any reason.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Michael DeSantis General Sales Manager (503) 735-7300

Honda Civic EX 2021 Hatchback

The service was good the people were friendly, I was helped by the sales person Ashlie! I bought my first car there!! My friend also bought a car here so I thought I’d check it out and I ended up getting exactly what I wanted 👍🏼👍🏼

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Ashlie and the rest of the Dick's Hillsboro Honda team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Michael DeSantis General Sales Manager (503) 735-7300

I came in not sure about purchasing but Ashley was so...

I came in not sure about purchasing but Ashley was so knowledgeable on the car I was interested in and made the transaction very smooth . She worked with me on a trade in and I left feeling like I was taken care of . Thank you . I love my new accord .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Michael DeSantis General Sales Manager (503) 735-7300