Reviews
Write a reviewI received a message from Onstar about an alert regarding my brakes. I scheduled a service appointment online through the dealership's website. A few days prior to my appointment I started experiencing a problem with starting my vehicle, I replaced the battery, however the issue continued. On the morning of my appointment I was greeted by John R., Service Advisor and expressed my new concerns. He respectfully listened to me and had the service technicians investigate the issue. Since it was more than one issue, and I decided to wait, I spent a little time with John R and Courtney in the waiting lounge. I observed how they welcomed and treated everyone that came in with respect.They were genuinely warm and made everyone feel like family. I highly recommend Raceway Chevrolet's Service department. Thank you John R and Courtney!
I received a message from Onstar about an alert regarding my brakes. I scheduled a service appointment online through the dealership's website. A few days prior to my appointment I started experiencing a problem with starting my vehicle, I replaced the battery, however the issue continued. On the morning of my appointment I was greeted by John R., Service Advisor and expressed my new concerns. He respectfully listened to me and had the service technicians investigate the issue. Since it was more than one issue, and I decided to wait, I spent a little time with John R and Courtney in the waiting lounge. I observed how they welcomed and treated everyone that came in with respect.They were genuinely warm and made everyone feel like family. I highly recommend Raceway Chevrolet's Service department. Thank you John R and Courtney!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Brooke! We’re glad about your experience with our Service department and that John and Courtney made you feel welcomed and valued during your visit. Your recommendation means a lot to us at Raceway Chevrolet. We look forward to assisting you again in the future! Sincerely, The Team at Raceway Chevrolet
Parker, his manager and the whole team were excellent. It was a totally seamless & painless process. I went back several times to have Parker and then their tech guy help me understand the fine points of the car. I couldn't be more satisfied with their constant support, I almost never say this, but I highly recommend Raceway Chevrolet. Courtney recently managed my oil change. She was excellent!
Parker, his manager and the whole team were excellent. It was a totally seamless & painless process. I went back several times to have Parker and then their tech guy help me understand the fine points of the car. I couldn't be more satisfied with their constant support, I almost never say this, but I highly recommend Raceway Chevrolet. Courtney recently managed my oil change. She was excellent!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Karen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Great place to buy a vehicle. Shout out to Matt Thomas he sold me a Yukon Matt is the best! He was kind, patient, and very knowledgeable. Folks if you need a vehicle go see Matt at Raceway Chevrolet . Great place to do business!
Great place to buy a vehicle. Shout out to Matt Thomas he sold me a Yukon Matt is the best! He was kind, patient, and very knowledgeable. Folks if you need a vehicle go see Matt at Raceway Chevrolet . Great place to do business!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Down to earth and always make the customer satisfied I will always do my business here alway!!!
Down to earth and always make the customer satisfied I will always do my business here alway!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mary Beth , in the service department helps me with my truck service and never fails to work with me on scheduling to have me seen. Always happy with the service
Mary Beth , in the service department helps me with my truck service and never fails to work with me on scheduling to have me seen. Always happy with the service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We always use Raceway for all of our vehicle needs. We like that they put mats inside the vehicle to keep from getting grease/oil inside. They offer quick and dependable service. The customer service is the best (especially Mary Beth). Mary Beth makes sure I have ride to work if needed and calls when vehicle is ready.
We always use Raceway for all of our vehicle needs. We like that they put mats inside the vehicle to keep from getting grease/oil inside. They offer quick and dependable service. The customer service is the best (especially Mary Beth). Mary Beth makes sure I have ride to work if needed and calls when vehicle is ready.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
I had a bad experience with sales and sales manager. I have tried to let it go and use the for service and haven’t been able too get a answer when I call them.Have called them several times and been put on hold only to be told by Marry they are not answering.
I had a bad experience with sales and sales manager. I have tried to let it go and use the for service and haven’t been able too get a answer when I call them.Have called them several times and been put on hold only to be told by Marry they are not answering.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We would love the opportunity to discuss your issue further. Please contact Vickie our Customer Relations Manager at 843-332-0185 ext. 1112
Very disappointed in every one effort .Salesman Mr Edwards told me maybe that’s not the truck for you.I said no this is not the dealership for me.Very pore effort from everyone.I would have given them a 0 stars if it was an option.
Very disappointed in every one effort .Salesman Mr Edwards told me maybe that’s not the truck for you.I said no this is not the dealership for me.Very pore effort from everyone.I would have given them a 0 stars if it was an option.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. When you have an opportunity, please reach out to us at (843) 332-0185 so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.
Raceway is the place for ME and all my future car purchases and servicing! Jacob Lyles was a wonderful help in every way, and continues to be there for me if I have any questions about my Malibu technology. I am a Senior citizen, granny, buying a car for the first time by myself. What a plus to have this young man who treated me with so much patience and respect.
Raceway is the place for ME and all my future car purchases and servicing! Jacob Lyles was a wonderful help in every way, and continues to be there for me if I have any questions about my Malibu technology. I am a Senior citizen, granny, buying a car for the first time by myself. What a plus to have this young man who treated me with so much patience and respect.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I have bought from Raceway and when I had an accident and had damage to my truck I was completely satisfied with the quality , the service and the short (4 days ) to get it completed . The truck was repaired and we could not even tell it had been in an accident , they also cleaned the truck prior to my picking it up . Outstanding service and quality of work . This was one vehicle I did not buy from Raceway , it is a Dodge but I used this collision dealership based on the quality of service I have always recieved from Raceway .
I have bought from Raceway and when I had an accident and had damage to my truck I was completely satisfied with the quality , the service and the short (4 days ) to get it completed . The truck was repaired and we could not even tell it had been in an accident , they also cleaned the truck prior to my picking it up . Outstanding service and quality of work . This was one vehicle I did not buy from Raceway , it is a Dodge but I used this collision dealership based on the quality of service I have always recieved from Raceway .
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wow, it's experiences like yours that really keep us motivated! We are very happy we could provide you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!