Exceptional Motorcar

The truck was already listed $3,500 below the KBB value and the dealers came off $700 on top of that. It was exactly the make/model/color that I wanted at just the right price. They stayed open late just for me and were super nice and helpful, not pushy at all! The price included a 6 mo warranty. It looks like the oxygen sensor needs replacing and the dealership said the warranty covers it. Overall a superb experience and I highly recommend them for ANY auto deals. Also, they have some amazing, rare collectible cars inside that are cool to admire...not sure if they are actually for sale but probably worth close to 1 million...very impressive.

Doug was a huge help and always willing to go the extra mile to get me what I needed! Everyone was very friendly and the prices couldn't be beat!

I took ownership of a 2016 Ford F-150 Supercrew 4X4 truck on 8-29-19 from Exceptional Motorcar in Defiance Ohio. My experience could not have been better. I can not think of a single negative, during the entire process. Jamie Smiddy was the sales Professional who had the pleasure working with to find exactly what I wanted to buy. I am truly impressed and pleased with Jamie Smiddy. No pressure, very pleasant, helpful and friendly! I can not say enough good things about Jamie Smiddy. Thank you Jamie! I actually had fun finding the right truck for me. I highly recommend asking for Jamie Smiddy. Zak Foltz is the business manager who did all the paperwork. Zak was great at explaining everything to me so I could understand it. His time consuming work, his unseen and behind the scenes work, made it easy for me. He’s very pleasant, knowledgeable and very good at what he does. Thank you Zak! The people I met, made me feel like they truly appreciated my business and I mattered to them. I highly recommend Exceptional Motorcar to anyone looking for a truck or car. The most pleasant experience of buying an automobile I’ve ever had. Who would have thought? An A++ rating from me!!! Thank you Jamie Smiddy and Zak Foltz, the two of you are true assets to the company. I truly appreciate the both of you. And to the owner of Exceptional Motorcar, thank you for the deal you approved for me. I appreciate it! Thank you, Steve Noffsinger

I was satisfied with the final deal, but I believe the document fee was a bit excessive. The salesman, Jordan, was upfront about the deal, and the repairs I requested were done in a timely manner.

Such a great dealership to work with! Super easy, smooth and quick process. If you have the option to choose the sales rep you work with, I HIGHLY recommend asking and working with Jeremy Hines! 10/10 recommend!

Great place! I have bought 3 vehicles from here in the last 2 years & have been pleased with my experience everytime. The only issue I've had is there was no owners manual in the last 2 cars. I requested 1 each time. The manual sent for my daughter's car was for q 2014, hers is a 2015 & sone things in it dont juve with her car. I'm waiting for a manual for my 2017 Chevy Cuze.

Jordan was the most helpful person to purchase a vehicle from. He made it super easy and I was in and out without any feeling of pressure. I will purchase every vehicle from him from now on. Thanks brotha!

I drove a little over 2 hours to purchase a truck there. Lots to choose from. Descent prices. They held the truck for me for 2 days until I could get there. Expected the truck to be in a little better shape for a 2017 , but I didnt have to purchase it. Have valve stem caps missing, no floor mats, tail gate a lillte bent, brakes are squeaking, and tire preasure sensors are all whacked and reading tires in wrong places. Got to take it to get looked at asap. Have had the truck for 4 days. I paid extra for the extended warranty. Only 4 days in and have to use it. 🤨 But the people were nice. Just hope truck issues end with these problems. I really hate to send this review but...that's mine so far. Yours may be better. Maybe I just picked the wrong truck! 🤔

I would recommended this dealer. They have a great selection of vehicles, power train warranty and the sales team was very easy to work with.

Paul Duckett did a great job getting me through the process fast and easy. Anyone looking for a great Dale's guy Paul is your guy. I recommend the dealership to anyone. Huge selection of vehicles to choose from.