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Darrell Waltrip Buick GMC

(1,365 reviews)
Visit Darrell Waltrip Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2016 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award

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New (877) 244-3962 (877) 244-3962
Used (877) 247-5929 (877) 247-5929
Service (877) 248-4997 (877) 248-4997

Inventory

See all 323 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2014.
Part of the Darrell Waltrip and Hendrick Automotive family located at I 65 in Franklin Tennessee. Access to over 7000 used cars and soon to be one of the largest Buick GMC inventories in the Nashville area. Brand New state of the art facility with a full service and parts department.

Service center

Phone number (877) 248-4997

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,365 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Darrell Waltrip Buick GMC from DealerRater.

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The work was completed in a timely and quality manner.

The work was completed in a timely and quality manner. The vehicle is a 2018 Denali HD Diesel. The crew used GMC rebates and incentives to help minimize the cost to me.

The work was completed in a timely and quality manner.

The work was completed in a timely and quality manner. The vehicle is a 2018 Denali HD Diesel. The crew used GMC rebates and incentives to help minimize the cost to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mark, we sincerely thank you for the positive review, and look forward to seeing you again soon!

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Great service great people will be back for another

Great service great people will be back for another vehicle. Great experience buying it was quick friendly service. Recommend to others, they treat you right

Great service great people will be back for another

Great service great people will be back for another vehicle. Great experience buying it was quick friendly service. Recommend to others, they treat you right

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

James, we are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! Thank you for letting us know how we did.

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This was a very professional experience.

This was a very professional experience. Alex Beason was well prepared, asked good questions, and knows his product well. I would highly recommend this dealership and specifically Alex Beason.

This was a very professional experience.

This was a very professional experience. Alex Beason was well prepared, asked good questions, and knows his product well. I would highly recommend this dealership and specifically Alex Beason.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Crobinbrock, thank you for your kind review; we are happy to pass along your comments to the team here at Darrell Waltrip Buick GMC!

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Great experience.

Great experience. The video of my car during my service visit was detailed and a very nice touch. Darrell Waltrip has always done me and my family right with the car buying experience and service. Can't recommend this dealership enough!

Great experience.

Great experience. The video of my car during my service visit was detailed and a very nice touch. Darrell Waltrip has always done me and my family right with the car buying experience and service. Can't recommend this dealership enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kyle, we're glad you had such a wonderful experience with us!

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The vehicle service went very well.

The vehicle service went very well. The service personnel were friendly and responsive. That is where it stopped. The advisor had a chip on his shoulder and showed by his actions. The waiting area was cold with no one available to fix it.

The vehicle service went very well.

The vehicle service went very well. The service personnel were friendly and responsive. That is where it stopped. The advisor had a chip on his shoulder and showed by his actions. The waiting area was cold with no one available to fix it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Larry, we're glad you had such a wonderful experience with us! Thank you!

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Alex Beason was wonderful.

Alex Beason was wonderful. He was very respectful and very detailed as to what was going on. All of the salesmen I met were very helpful, respectful and compassionate. The whole process was painless. Alex found my dream SUV, a 2018 Toyota Rav4 Limited AWD. I love it! I would recommend Darrell Waltrip Buick GMC to anyone wanting to purchase a vehicle.

Alex Beason was wonderful.

Alex Beason was wonderful. He was very respectful and very detailed as to what was going on. All of the salesmen I met were very helpful, respectful and compassionate. The whole process was painless. Alex found my dream SUV, a 2018 Toyota Rav4 Limited AWD. I love it! I would recommend Darrell Waltrip Buick GMC to anyone wanting to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mona, thank you for your kind review; we are happy to pass along your comments to the team here at Darrell Waltrip Buick GMC!

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Bought this car from darrell waltrip buick gmc and during

Bought this car from darrell waltrip buick gmc and during the process there was many laughs

Bought this car from darrell waltrip buick gmc and during

Bought this car from darrell waltrip buick gmc and during the process there was many laughs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ruby, thank you for taking the time to leave a review for us at Darrell Waltrip Buick GMC. We're happy we could meet your expectations!

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This girl in service really hooked me up and provided

This girl in service really hooked me up and provided great service with a smile. I believe her name was Amanda but I'm bad with names. She made sure my car was done in due time and gave me service with a smile. She's the bomb dot Com

This girl in service really hooked me up and provided

This girl in service really hooked me up and provided great service with a smile. I believe her name was Amanda but I'm bad with names. She made sure my car was done in due time and gave me service with a smile. She's the bomb dot Com

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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I worked with two salesman, Roy Roberts and Jordan

I worked with two salesman, Roy Roberts and Jordan Clayton, both did an outstanding job! Jordan started working wth me and helped negotiate the purchase price of my new truck, as well as the trade of my old truck. He was not a high pressure salesman, and was a pleasure to work with. When we could get to my numbers, Lawrence Martin (Manager) stepped in to make it all happen. Then Roy stepped in to finish up with the sales process and assisted me with tranfering some accessories from my old truck to my new truck. It was a GREAT experience, I highly recommend Waltrip GMC! Don't forget to ask for Roy and or Jordan!

I worked with two salesman, Roy Roberts and Jordan

I worked with two salesman, Roy Roberts and Jordan Clayton, both did an outstanding job! Jordan started working wth me and helped negotiate the purchase price of my new truck, as well as the trade of my old truck. He was not a high pressure salesman, and was a pleasure to work with. When we could get to my numbers, Lawrence Martin (Manager) stepped in to make it all happen. Then Roy stepped in to finish up with the sales process and assisted me with tranfering some accessories from my old truck to my new truck. It was a GREAT experience, I highly recommend Waltrip GMC! Don't forget to ask for Roy and or Jordan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeff, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

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Alex was the friendliest car salesman imaginable.

Alex was the friendliest car salesman imaginable. He took such good care of me and my parents I brought in. He reassured I would leave in the car I had set my eyes on. As you can see in this beautiful picture he took below I left with the car of my dreams and the biggest smile. He was very quick and efficient with the process and extremely patient with me as I am hard headed at times, but he took on the challenge with a smile. I would recommend him to all of my friends and family in the future who are looking. All around he made my first real car buying experience feel less stressful and more fun. Bonus points for feeding us tacos ❤️

Alex was the friendliest car salesman imaginable.

Alex was the friendliest car salesman imaginable. He took such good care of me and my parents I brought in. He reassured I would leave in the car I had set my eyes on. As you can see in this beautiful picture he took below I left with the car of my dreams and the biggest smile. He was very quick and efficient with the process and extremely patient with me as I am hard headed at times, but he took on the challenge with a smile. I would recommend him to all of my friends and family in the future who are looking. All around he made my first real car buying experience feel less stressful and more fun. Bonus points for feeding us tacos ❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Katie, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Darrell Waltrip Buick GMC! Thank you!

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