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Darrell Waltrip Buick GMC

(1,344 reviews)
Visit Darrell Waltrip Buick GMC
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2016 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award

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New (877) 244-3962 (877) 244-3962
Used (877) 247-5929 (877) 247-5929
Service (877) 248-4997 (877) 248-4997

Inventory

See all 315 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2014.
Part of the Darrell Waltrip and Hendrick Automotive family located at I 65 in Franklin Tennessee. Access to over 7000 used cars and soon to be one of the largest Buick GMC inventories in the Nashville area. Brand New state of the art facility with a full service and parts department.

Service center

Phone number (877) 248-4997

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,344 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Darrell Waltrip Buick GMC from DealerRater.

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I found this particular dealership to be extremely

I found this particular dealership to be extremely professional, easy to deal with, and very helpful to me. I really appreciated my salesman, Preston Foreman.

I found this particular dealership to be extremely

I found this particular dealership to be extremely professional, easy to deal with, and very helpful to me. I really appreciated my salesman, Preston Foreman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and this wonderful review! We are happy to pass along your comments to the team here at Darrell Waltrip Buick GMC!

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Melody was great right from the beginning!

Melody was great right from the beginning! Had a little hiccup with finance but got worked out. I would recommend Waltrip GMC to anyone looking for a vehicle.

Melody was great right from the beginning!

Melody was great right from the beginning! Had a little hiccup with finance but got worked out. I would recommend Waltrip GMC to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Darrell Waltrip GMC was a great dealership to do my

Darrell Waltrip GMC was a great dealership to do my transaction with. They listened and delivered with no high pressure involved and I appreciated that and they received my business!!! A great family to do business with!!!

Darrell Waltrip GMC was a great dealership to do my

Darrell Waltrip GMC was a great dealership to do my transaction with. They listened and delivered with no high pressure involved and I appreciated that and they received my business!!! A great family to do business with!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Danny, we are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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It was a good experience overall.

It was a good experience overall. The salesman could’ve been more communicative while I was waiting for my car to come in.

It was a good experience overall.

It was a good experience overall. The salesman could’ve been more communicative while I was waiting for my car to come in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Ben was my salesperson and he did an amazing job.

Ben was my salesperson and he did an amazing job. Very attentive and went the extra mile from start to finish He even helped detail the truck because he knew I was in a rush.

Ben was my salesperson and he did an amazing job.

Ben was my salesperson and he did an amazing job. Very attentive and went the extra mile from start to finish He even helped detail the truck because he knew I was in a rush.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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I got a good deal and a good trade.

I got a good deal and a good trade. I really like Jordan. He was nice, knowledgeable and not pushy.

I got a good deal and a good trade.

I got a good deal and a good trade. I really like Jordan. He was nice, knowledgeable and not pushy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Fantastic service!

Fantastic service! Benny took great care of us, answered all our questions, and made sure we were very comfortable throughout the whole process.

Fantastic service!

Fantastic service! Benny took great care of us, answered all our questions, and made sure we were very comfortable throughout the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Very good on explaining everything it was 100% a great

Very good on explaining everything it was 100% a great experience. Negotiation was very good. Will definitely go back again.

Very good on explaining everything it was 100% a great

Very good on explaining everything it was 100% a great experience. Negotiation was very good. Will definitely go back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Initially, the communication during the buying process

Initially, the communication during the buying process was smooth, and everything seemed promising. However, once the purchase was completed, it became incredibly difficult to get hold of anyone, and responses were slow or nonexistent. It feels like once you walk out the door with your car, the dealership loses all interest in providing customer service or support. I expected a more attentive experience, especially after making a significant purchase. Overall, I’m a bit disappointed by the lack of follow-through after the sale.

Initially, the communication during the buying process

Initially, the communication during the buying process was smooth, and everything seemed promising. However, once the purchase was completed, it became incredibly difficult to get hold of anyone, and responses were slow or nonexistent. It feels like once you walk out the door with your car, the dealership loses all interest in providing customer service or support. I expected a more attentive experience, especially after making a significant purchase. Overall, I’m a bit disappointed by the lack of follow-through after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tony, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact us at 615-465-5902, thank you!

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Great experience from start to finish.

Great experience from start to finish. Preston was helpful, knowledgeable and personable. The entire staff was very kind. Selection of vehicles was awesome. Would definitely purchase another vehicle from Waltrip GMC when then time comes.

Great experience from start to finish.

Great experience from start to finish. Preston was helpful, knowledgeable and personable. The entire staff was very kind. Selection of vehicles was awesome. Would definitely purchase another vehicle from Waltrip GMC when then time comes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Todd, we are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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