Reviews
I found this particular dealership to be extremely
I found this particular dealership to be extremely professional, easy to deal with, and very helpful to me. I really appreciated my salesman, Preston Foreman.
I found this particular dealership to be extremely
I found this particular dealership to be extremely professional, easy to deal with, and very helpful to me. I really appreciated my salesman, Preston Foreman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and this wonderful review! We are happy to pass along your comments to the team here at Darrell Waltrip Buick GMC!
Melody was great right from the beginning!
Melody was great right from the beginning! Had a little hiccup with finance but got worked out. I would recommend Waltrip GMC to anyone looking for a vehicle.
Melody was great right from the beginning!
Melody was great right from the beginning! Had a little hiccup with finance but got worked out. I would recommend Waltrip GMC to anyone looking for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!
Darrell Waltrip GMC was a great dealership to do my
Darrell Waltrip GMC was a great dealership to do my transaction with. They listened and delivered with no high pressure involved and I appreciated that and they received my business!!! A great family to do business with!!!
Darrell Waltrip GMC was a great dealership to do my
Darrell Waltrip GMC was a great dealership to do my transaction with. They listened and delivered with no high pressure involved and I appreciated that and they received my business!!! A great family to do business with!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Danny, we are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!
It was a good experience overall.
It was a good experience overall. The salesman could’ve been more communicative while I was waiting for my car to come in.
It was a good experience overall.
It was a good experience overall. The salesman could’ve been more communicative while I was waiting for my car to come in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Ben was my salesperson and he did an amazing job.
Ben was my salesperson and he did an amazing job. Very attentive and went the extra mile from start to finish He even helped detail the truck because he knew I was in a rush.
Ben was my salesperson and he did an amazing job.
Ben was my salesperson and he did an amazing job. Very attentive and went the extra mile from start to finish He even helped detail the truck because he knew I was in a rush.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!
I got a good deal and a good trade.
I got a good deal and a good trade. I really like Jordan. He was nice, knowledgeable and not pushy.
I got a good deal and a good trade.
I got a good deal and a good trade. I really like Jordan. He was nice, knowledgeable and not pushy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!
Fantastic service!
Fantastic service! Benny took great care of us, answered all our questions, and made sure we were very comfortable throughout the whole process.
Fantastic service!
Fantastic service! Benny took great care of us, answered all our questions, and made sure we were very comfortable throughout the whole process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!
Very good on explaining everything it was 100% a great
Very good on explaining everything it was 100% a great experience. Negotiation was very good. Will definitely go back again.
Very good on explaining everything it was 100% a great
Very good on explaining everything it was 100% a great experience. Negotiation was very good. Will definitely go back again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!
Initially, the communication during the buying process
Initially, the communication during the buying process was smooth, and everything seemed promising. However, once the purchase was completed, it became incredibly difficult to get hold of anyone, and responses were slow or nonexistent. It feels like once you walk out the door with your car, the dealership loses all interest in providing customer service or support. I expected a more attentive experience, especially after making a significant purchase. Overall, I’m a bit disappointed by the lack of follow-through after the sale.
Initially, the communication during the buying process
Initially, the communication during the buying process was smooth, and everything seemed promising. However, once the purchase was completed, it became incredibly difficult to get hold of anyone, and responses were slow or nonexistent. It feels like once you walk out the door with your car, the dealership loses all interest in providing customer service or support. I expected a more attentive experience, especially after making a significant purchase. Overall, I’m a bit disappointed by the lack of follow-through after the sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Tony, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact us at 615-465-5902, thank you!
Great experience from start to finish.
Great experience from start to finish. Preston was helpful, knowledgeable and personable. The entire staff was very kind. Selection of vehicles was awesome. Would definitely purchase another vehicle from Waltrip GMC when then time comes.
Great experience from start to finish.
Great experience from start to finish. Preston was helpful, knowledgeable and personable. The entire staff was very kind. Selection of vehicles was awesome. Would definitely purchase another vehicle from Waltrip GMC when then time comes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Todd, we are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!