Reviews
Kevin Chang is a ROCK STAR! I have never been provided EXCEPTIONAL Customer Service like he provided. Because I reside an hour away, most of my interaction with Kevin was via email. Kevin took his time to reserach and answer every single question I had! Kevin never said NO! He took his time to even video/record the GMC Sierrra I was interested in purchasing. Every single question answered! He was amazing!
Kevin Chang is a ROCK STAR! I have never been provided EXCEPTIONAL Customer Service like he provided. Because I reside an hour away, most of my interaction with Kevin was via email. Kevin took his time to reserach and answer every single question I had! Kevin never said NO! He took his time to even video/record the GMC Sierrra I was interested in purchasing. Every single question answered! He was amazing!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bruce, we are so happy to read such a great review about Darrell Waltrip Buick GMC! Thank you for your business!
Lawrence Martin and his team are the best in the business, Calab Redd is the best salesman around. i have purchase 10 cars and trucks from Darrell Waltrip dealership and recommended them to all my friends
Lawrence Martin and his team are the best in the business, Calab Redd is the best salesman around. i have purchase 10 cars and trucks from Darrell Waltrip dealership and recommended them to all my friends
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. Thank you for your loyalty and your kind words. We'll your message along to the team.
I recently picked up a 2020 Sierra from Darrell Waltrip Buick GMC and honestly couldn't be happier with the whole experience. Jordan Clayton was my salesperson and he made the whole process really easy, no pressure, just straightforward answers and genuine help finding the right truck for me. The Sierra itself has been fantastic, exactly what I was looking for. If you're in the market for a new vehicle, ask for Jordan. He'll take good care of you!
I recently picked up a 2020 Sierra from Darrell Waltrip Buick GMC and honestly couldn't be happier with the whole experience. Jordan Clayton was my salesperson and he made the whole process really easy, no pressure, just straightforward answers and genuine help finding the right truck for me. The Sierra itself has been fantastic, exactly what I was looking for. If you're in the market for a new vehicle, ask for Jordan. He'll take good care of you!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kevin, we're happy to hear you had such a positive experience with our team! Thank you for your business!
If you’re looking for someone who genuinely cares about getting you the right vehicle not just making a sale ask for Dustin Durham at Darrell Waltrip Buick GMC. Dustin brings a rare mix of professionalism, product knowledge, and real-world honesty that makes the entire process feel straightforward and stress-free. What stands out most is his approach. He listens first, asks the right questions, and actually pays attention to what matters to you budget, lifestyle, and long-term value. There’s no pressure, no gimmicks just a confident, laid-back style that makes you feel like you’re working with someone on your side. Dustin also knows the inventory inside and out. Whether you’re looking for something practical, powerful, or a little more refined, he breaks down features in a way that makes sense without overwhelming you. And when it comes time to make a decision, he’s transparent and direct, which builds trust quickly. I recently purchased a 2024 Yukon through Dustin, and the experience couldn’t have been better. He made the process seamless, walked me through all the features, and made sure I was completely confident in my decision. The Yukon itself is everything I wanted spacious, powerful, and refined and Dustin made sure I got exactly the right one. Beyond the sale, Dustin’s commitment doesn’t stop. He follows up, makes sure you’re taken care of, and genuinely wants you to feel good about your purchase long after you drive off the lot. If you want a smooth experience with someone who combines confidence, integrity, and a strong work ethic, Dustin Durham is the one to see. I would recommend Darrel Waltrip Buick GMC
If you’re looking for someone who genuinely cares about getting you the right vehicle not just making a sale ask for Dustin Durham at Darrell Waltrip Buick GMC. Dustin brings a rare mix of professionalism, product knowledge, and real-world honesty that makes the entire process feel straightforward and stress-free. What stands out most is his approach. He listens first, asks the right questions, and actually pays attention to what matters to you budget, lifestyle, and long-term value. There’s no pressure, no gimmicks just a confident, laid-back style that makes you feel like you’re working with someone on your side. Dustin also knows the inventory inside and out. Whether you’re looking for something practical, powerful, or a little more refined, he breaks down features in a way that makes sense without overwhelming you. And when it comes time to make a decision, he’s transparent and direct, which builds trust quickly. I recently purchased a 2024 Yukon through Dustin, and the experience couldn’t have been better. He made the process seamless, walked me through all the features, and made sure I was completely confident in my decision. The Yukon itself is everything I wanted spacious, powerful, and refined and Dustin made sure I got exactly the right one. Beyond the sale, Dustin’s commitment doesn’t stop. He follows up, makes sure you’re taken care of, and genuinely wants you to feel good about your purchase long after you drive off the lot. If you want a smooth experience with someone who combines confidence, integrity, and a strong work ethic, Dustin Durham is the one to see. I would recommend Darrel Waltrip Buick GMC
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gabriel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. Thank you for your business!
Alexander was a pleasure to work with! He made the process super easy! I would return to him in the future to purchase another GMC!
Alexander was a pleasure to work with! He made the process super easy! I would return to him in the future to purchase another GMC!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. Thank you!
The work was completed in a timely and quality manner. The vehicle is a 2018 Denali HD Diesel. The crew used GMC rebates and incentives to help minimize the cost to me.
The work was completed in a timely and quality manner. The vehicle is a 2018 Denali HD Diesel. The crew used GMC rebates and incentives to help minimize the cost to me.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, we sincerely thank you for the positive review, and look forward to seeing you again soon!
Great service great people will be back for another vehicle. Great experience buying it was quick friendly service. Recommend to others, they treat you right
Great service great people will be back for another vehicle. Great experience buying it was quick friendly service. Recommend to others, they treat you right
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James, we are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! Thank you for letting us know how we did.
This was a very professional experience. Alex Beason was well prepared, asked good questions, and knows his product well. I would highly recommend this dealership and specifically Alex Beason.
This was a very professional experience. Alex Beason was well prepared, asked good questions, and knows his product well. I would highly recommend this dealership and specifically Alex Beason.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Crobinbrock, thank you for your kind review; we are happy to pass along your comments to the team here at Darrell Waltrip Buick GMC!
Great experience. The video of my car during my service visit was detailed and a very nice touch. Darrell Waltrip has always done me and my family right with the car buying experience and service. Can't recommend this dealership enough!
Great experience. The video of my car during my service visit was detailed and a very nice touch. Darrell Waltrip has always done me and my family right with the car buying experience and service. Can't recommend this dealership enough!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kyle, we're glad you had such a wonderful experience with us!
The vehicle service went very well. The service personnel were friendly and responsive. That is where it stopped. The advisor had a chip on his shoulder and showed by his actions. The waiting area was cold with no one available to fix it.
The vehicle service went very well. The service personnel were friendly and responsive. That is where it stopped. The advisor had a chip on his shoulder and showed by his actions. The waiting area was cold with no one available to fix it.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Larry, we're glad you had such a wonderful experience with us! Thank you!