Reviews
Servicing of Genesis
As always very courteous and thorough. No matter how busy, Tyler always takes the time to explain repairs as well as future recommendations. Tyler is currently assisting in the purchase of an Extented Warranty plan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best car leasing experience!
Make sure you ask for leonard. First new car I've ever leased and leonard made sure it was memorable. He took great care of myself and my wife, even buying us dinner as my wife was hungry. Can't say enough good things about all of the staff, a big thanks to the finance ma ager candy as well, my wife appreciated your honesty and quick work. Will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2016 Tucson Purchase
This is my 4th Hyundai and I am very satisfied, The salesman was very kind and considerate and has called to follow up with me and to find out how I am liking the car. Also, I have dealt with your Repair Department in the past and they are the BEST, one of the reasons for purchasing another car from you.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change - wrong oil was used on a previously.
I do have a concern in regards to the wrong oil that was used on my car last time I had the oil changed. They used regular oil and it was supposed to be synthetic. I read it on the report given to me. I hope this won't affect my car in the future, I also hope this kind of mistakes won't occur again.
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Al Brumfield
Very good service advisor Jeff O'Kelley always smiling and cheerful and very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I would recommend this dealership
From the beginning to end, I did not feel any aggressiveness or pressure to what I was going to purchase. I was also given different options that helped me get a better deal with the car that I was going to purchase. Everyone that I had met and worked with was very friendly and welcoming. I would recommend anyone who is looking to purchase a car to this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First time buyer
They were professional & friendly. They went beyond my expectations to get the financing suited to my budget without being pressured. I highly recommend them! If I am ever in need of another vehicle, they will be the first on my list. Thank you for treating me like family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Customer Service
As soon as I walked in I was greeted. I asked for a certain car to test drive and that is what they brought up. Never felt pressured and actually felt like they were doing everything in their power to get the deal I wanted. This is the second car we have bought from Lithia Hyundai. And probably not the last.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service review
Service was easy to setup and the staff was professional and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
First Service of my 2016 Santa Fe
I brought my Santa Fe in for her first service and was happy to see Tyler is still working in the service department. Such a professional, courteous and friendly young man. Don't see many that young that handle themselves in such a mature manner. He is always a pleasure to see and have him oversee the service on my car. I was there less than 1 hour, quick visit. Thanks Tyler for the great service!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
