Laird Noller Hyundai

Best pricing on the area. Highest doc fee. Good people to do business with. Not pushy. Good selection.

Shady and deceptive practices — management misrepresented Kansas law to devalue my trade, and the sales team doubled down instead of making it right. Visited this dealership twice and was ready to buy a 2025 Palisade Calligraphy if we could get close on numbers. During the trade-in evaluation, manager Josh “Jr” told me Kansas law required replacing tires over 5 years old before resale and used that to justify taking $1,000 off my trade value — then said he was “doing me a solid” by only deducting $500. I later checked KSA 8-1742a and confirmed there is no such law — it only prohibits selling unsafe or damaged tires, not based on age. This wasn’t a new salesperson making a mistake; this was a manager who should know better. Bailey kept pushing the same bad numbers in text messages even after I made it clear I wasn’t interested unless they could meet my offer. If they have the gall to lie about made-up laws to defraud trade value, what else are they lying to customers about? When I brought this up, they admitted it wasn’t true but scoffed it off as a misspeak. For a $50k+ purchase, I expected honesty and transparency. Instead, I left questioning how many other customers have been told the same thing and had their trades undervalued. Maybe it’s something the Kansas Attorney General’s office should take a closer look at.

Easy purchase of ‘26 Santa Fe Calligraphy Hybrid. Car is beautiful and sales A++! Second car purchased from this dealer

My experience with the dealership is they know how to treat their customers They are respectful and kind

I received great service. The staff were professional and courteous. My vehicle received the service it needed in a timely manner.

The overall car buying experience at Laird Noller Hyundai was typical for purchasing a new/used car in that it took longer than it should. The used Mazda we bought appears to be in okay condition but several issues occurred that are concerning for the price paid. We didn't make it out of Lawrence before the tire warning light came on. Pulled off the road to check tire psi and then Google how to initialize the sensor. At the dealer before purchasing , I tested the left side of the rear fold down seat with no issues. When showing the car to family at home I put both side down and several family members were sprayed with 30+ shards of broken glass.it appears the rear window was maybe recently broken and the glass wasn't vacuumed up. The spare tire housing was also full of glass shards. Not sure how this was missed during an inspection. Kind of wished I put the right back seat down right now because I would not of purchased, but if the car doesn't have many problems in the near future it will make a good school vehicle. Last comment is your Doc Fee is ridiculous!!!!

They did not disclosed the accurate mileage to me until when I arrived to sign papers. I was not happy. They gave me 10 oil changes free to make up for it. They were very patient with me 🤔 but they could not match my warranty coverage that another dealer in Wisconsin gave me for longer miles and years. Oh well maybe next time 😉

Great service, done in a timely manner. Very helpful in diagnosing problem. Car was ready when promised.

What an amazing deal! I'm a very happy girl! All my dreams have come true! This Kona is perfect for me and my little girl.

I will not be using Laird Noller again. They were not transparent about what documents I was signing. They were not kind or respectful during the transaction.