Benson Kia

Benson Kia delivers great service for my 2022 Forte. Also while I wait the area is clean, restroom is close by and The snack machine is full. If you have a need there are workers close at hand to help.

Wow, wonderful I’m so impressed. Had to tow our Sorrento from a different dealer to this one because of extreme ineptitude. Benson Kia saved the day !!! Stephen McKinney was so kind, understanding, and honest. Because of him I would drive from GVL to Benson Kia for my next car!!!

I when to benson kia to get my recall fixed they was very friendly and fast service

Was able to schedule next day, all recalls were handled, vehicle ready before promised. April was helpful and accommodating.

The service was completed in a timely manner. I waited in the lounge which was clean, comfortable and internet accessible.

Jenna Davis was great customer service representative she kept me informed on my service, she reviewed my details of my service

My daughter recently had an accident and was left without a car she could drive. We were really worried about coming up with a down payment for a new one, especially since she wasn’t prepared for this situation. But Antonio worked his magic and didn’t stop until he got her a deal she could afford! He was absolutely great to work with, and Brandon was just as wonderful! Brandon helped set up her phone and had everything ready to go before we left the lot. I can't wait to get my own car paid down so I can come back to see my newfound 'son' and get one for myself! Thank you, Antonio and Brandon, for turning a stressful situation into a positive experience!

Dealt with Kiel Johnson Who was very pleasant to deal with. I felt no pressure and he followed up to see if I was satisfied.

BUYER BEWARE. We bought a Subaru Ascent from them a few months back and were originally thrilled with the car (and the deal). One month after buying the car, I was driving from Greenville to Myrtle Beach with my one year old and three year old (4 hour drive) by myself and the car started to make a grumbling sound when I accelerated. Shortly after, the brakes stopped working properly and I had to emergency pull into a gas station about 45 minutes from our destination (and 3 hours from home) in the middle of nowhere. It was over 94 degrees outside, we could not turn the car on and it took over an hour for a tow. This was a Sunday so repair shops weren't even open. Once the car was taken to two different shops, the Subaru dealership in Myrtle looked it over and said that the transmission was not original to the car and it was completely bizarre and busted (something Benson should have disclosed) meaning that it wasn't covered under warranty. We were told at purchase that this was the original transmission and that this car had NO accident history, so either Benson lied or they're a careless dealership with a terrible inspection policy (I think both apply). Benson offered us the option of a different car from their fleet or for them to do a complete transmission repair, neither option i was comfortable with AND they didn't give us a lender car while we waited on next steps. I was stuck on Myrtle Beach with two babies and no car, and was then stuck for over 2 months without a car (with two babies) while trying to sort out an agreement and get our money back. After a long time and Benson becoming increasingly more difficult to get a hold of, they agreed to break the deal and give us our money back but tried to charge us for not having the car cleaned before returning and for some scratches that were there at sale and documented in the sale report (which is such a joke because I broke down due to their lies and didn't have time to take the car for cleaning when I was stuck outside of Myrtle with a car that didn't work??? Give me a break). If anyone is told by this dealership that they cannot break a sale after a seemingly nefarious sale, that is a lie. Look online at the attorney general consumer affairs reports for this business and see that they have before. This was a nightmare and I will never refer anyone to this dealership or do business with them again. If you do end up doing business with them, I'd suggest having a lawyer's contact in mind in the event that you have a similar experience to ours.

BUYER BEWARE. We bought a Subaru Ascent from them a few months back and were originally thrilled with the car (and the deal). One month after buying the car, I was driving from Greenville to Myrtle Beach with my one year old and three year old (4 hour drive) by myself and the car started to make a grumbling sound when I accelerated. Shortly after, the brakes stopped working properly and I had to emergency pull into a gas station about 45 minutes from our destination (and 3 hours from home) in the middle of nowhere. It was over 94 degrees outside, we could not turn the car on and it took over an hour for a tow. This was a Sunday so repair shops weren't even open. Once the car was taken to two different shops, the Subaru dealership in Myrtle looked it over and said that the transmission was not original to the car and it was completely bizarre and busted (something Benson should have disclosed) meaning that it wasn't covered under warranty. We were told at purchase that this was the original transmission and that this car had NO accident history, so either Benson lied or they're a careless dealership with a terrible inspection policy (personally, I think both apply). Benson offered us the option of a different car from their fleet or for them to do a complete transmission repair, neither option i was comfortable with AND they didn't give us a lender car while we waited on next steps. I was stuck on Myrtle Beach with two babies and no car, and was then stuck for over 2 months without a car (with two babies) while trying to sort out an agreement and get our money back. After a long time and Benson becoming increasingly more difficult to get a hold of, they agreed to break the deal and give us our money back but tried to charge us for not having the car cleaned before returning and for some scratches that were there at sale and documented in the sale report (which is such a joke because I broke down due to their lies and didn't have time to take the car for cleaning when I was stuck outside of Myrtle with a car that didn't work??? Give me a break). If anyone is told by this dealership that they cannot break a sale after a seemingly nefarious sale, that is a lie. Look online at the attorney general consumer affairs reports for this business and see that they have before. This was a nightmare and I will never refer anyone to this dealership or do business with them again. If you do end up doing business with them, I'd suggest having a lawyer's contact in mind in the event that you have a similar experience to ours