Reviews
Great service, and got me in what I wanted.
Great service, and got me in what I wanted. I will be going back, when I get ready to purchase another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very satisfied on overall service.Thank you kia.
Everytime i take my car to kia dealership they always attend to me the minute I step in the door. I wouldn't take my car anywhere else to have it serviced.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They knowingly sold me a car that is not safely drivable.
They knowingly sold me a car that is not safely drivable. They said there is absolutely nothing they can do about it. After over a MONTH of trying to talk to someone higher in company, I finally got ahold of GM Jimmy Benson. His way of “fixing it” is trying to screw me over again by “giving me” a car that I have to pay MORE for!! I would never recommend this dealership to anyone else, and if I could go back in time, I would never work with these crooked people myself!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you Nikki
I like to thank Nikki Bartell my salesperson for and amazing job on helping me get my Dream Car!! I like to thank you for the time and Energy you put in and seeing me being able to drive off with a smile!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience!
Kiel Johnson is a knowledgeable, courteous, professional sales agent. No pressure, does what he says he will do, and follows up after the sale. A definite asset to Benson Kia!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I appreciate Steve being courteous checking me in.
Good friendly staff and started service on my vehicle at time of appointment specified. Good comfortable waiting area as my vehicle was being serviced. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Dealership
Everyone at this dealership was kind and helpful. We ordered 2 cars. The sales associate stayed in touch with us through phone calls and texts while we were waiting on delivery of the car. Once they were delivered, purchasing was quick and easy. The cars were in perfect shape. It was the easiest, non pressured vehicle purchase we've every experienced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Highly recommend Benson Kia
I just recently purchased a 2023 Kia Seltos from Benson Kia. I have never had the experience go as smoothly as this. Courtney was the best sales rep I have ever dealt with. I would recommend this dealership and sales rep to anyone looking for a new ride!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I was interested in purchasing a new Kia Forte, the
I was interested in purchasing a new Kia Forte, the “Benson Price” advertised is $23,540! The dealership website literally says: “Mention this advertisement to the dealer to receive the advertised price. Advertised prices include $499 Closing Fee”. They attempted to charge me $25,535 base price, + $1299 add-ons + $499 for the fee listed above that stated it was included in the cost. I was working with Courtney Foster, who also involved her manager, because I shared exactly what the website said & I wanted the vehicle for this price! This dealership is very clearly misrepresenting their prices & falsely advertising prices & promises to honor said prices on their website, with no intention to do so. It is a very deceptive practice to post your price “Benson price” & even have a disclaimer that states you’ll honor it & it includes the $499 again but then add a market adjustment as well as additional equipment fee… You should post “MSRP $” then Benson price with your mark up & not have a disclaimer stated you’ll honor the price, if you won’t. Extremely frustrating but I will be filing complaints with the proper entities because false advertising & intentional misrepresentation isn’t legal or acceptable. I would suggest avoiding this dealership because they’re dishonest crooks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Dishonest crooks
I was interested in purchasing a new Kia Forte, the “Benson Price” advertised is $23,540! The dealership website literally says: “Mention this advertisement to the dealer to receive the advertised price. Advertised prices include $499 Closing Fee”. They attempted to charge me $25,535 base price, + $1299 add-ons + $499 for the fee listed above that stated it was included in the cost. I was working with Courtney Foster, who also involved her manager, because I shared exactly what the website said & I wanted the vehicle for this price! This dealership is very clearly misrepresenting their prices & falsely advertising prices & promises to honor said prices on their website, with no intention to do so. It is a very deceptive practice to post your price “Benson price” & even have a disclaimer that states you’ll honor it & it includes the $499 again but then add a market adjustment as well as additional equipment fee… You should post “MSRP $” then Benson price with your mark up & not have a disclaimer stated you’ll honor the price, if you won’t. Extremely frustrating but I will be filing complaints with the proper entities because false advertising & intentional misrepresentation isn’t legal or acceptable. I would suggest avoiding this dealership because they’re dishonest crooks.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
