Reviews
Bought a used car.
Bought a used car. Make sure when they give you a monthly payment you verify it’s with/without warranty, was never told about warranty until I started signing. First was lied to about the aftermarket warranty. Was told it was pretty much bumper to bumper down to it would replace key fobs. I called the warranty company because the dealer gave me nothing for it and the warranty company said it was the basic coverage. Plus was told by dealer it was one price and I signed the paper for said price, my husband went in a few hours later not knowing price to finish the transaction and we get paperwork when I saw the paperwork after he got home it was double the price they told me and signed for, they must have changed the numbers when my husband went to sign. Second I took it in for service for warped rotors no big deal I just wanted it verified that it wasn’t serious. They found an exhaust leak that has been there for awhile (per another mechanic and the residue around the gasket is pretty bad) now this has a 2 week old inspection sticker on it (which this should have failed inspection). I was lied to when I was informed they were gonna take care of the cost of repairing the rotors and the exhaust. Get my car back after I was informed everything was fixed and the exhaust leak is still there. I understand I bought a used car but passing an inspection with a pretty bad exhaust leak and then lying that it was fixed is a little crazy. Buyer beware! Scams all around.
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I had an appointment at 11:00 and I was immediately
I had an appointment at 11:00 and I was immediately greeted by Alex with no wait time. He went over the vehicle with me and answered all my questions. The car was exactly what he said it was. A+ shape. It was so easy and fast doing the paperwork and it was a real pleasure talking to personnel that I was introduced to. It was one of the best experiences at a car dealership I ever had.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good service
Always good service. Have bought my last few cars from Scott's and most likely will continue. Prompt response, they call with reminder inspection dates and all are professional.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glad to learn your experience was a positive one. Have a wonderful day!
GREAT SERVICE TEAM
i always get great service from SCOTT..service manager KURT SAUER is very knowledgeable and courteous and JASON and MIKE FLECK are also..they are a credit to Scott Mazda..
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great review. Have a wonderful day!
Above and beyond service
I went to this dealership using the educator program where as a thank you for our hard work they gave us a free oil change and car wash. Booking this appointment was easy. They got me in the next day. They looked over my car to be sure I didn’t need anything else, too. I really appreciated that because I haven’t really thought about my car since the pandemic started. They even gave me a loaner car for the day! I was over the moon by that gesture! I’ve been loyal to my (other) dealership for nearly a decade and they have never once offered me a loaner and their appointments were weeks out.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star review, Emily! We appreciate all that teachers do, especially during these trying times. If you need anything else, please give us a call or stop by.
As Always, Excellent Service
I have used Scott to maintain my 2 Miatas. They also replaced suspension, lowered my cars, replaced the steering wheel, and any other modifications I have asked for. In addition, regular maintenance. Always with precision. Most recently, my headlight had moisture in it. They had a replacement in 24 hours and scheduled my appointment. I can't reccomend anywhere else with this kind of conviction.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchased a new car Saturday July 11 2020
Purchased a new car Sales Person William Stewart made the process so easy. Pre-approved credit. Car was ready when I arrived, drove it home. Would highly recommend this place and sales person.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great, honest service
I bought my car here 4 years ago and always get it serviced here. I find they are honest and do not recommend extra servicing. My car has been running well
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Bob Kistler
I just leased a 2020 Mazda CX-5 from the Scott dealership and found the sales and financing process to be refreshingly easy. The sales staff of Dawn and Richard were very processional, honest and based their recommendations on my needs. Alexa...the finance person was also very helpful. I highly recommend the Scott dealership!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase of a a new mazda mx5 at Scott Mazda
Hands down best buying experience I ever had at a dealership, no pressure from tha sales staff left the dealership with a great deal on a new Mazda mx5.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase