Reviews
Write a reviewAmazing experience!
All staff were so helpful in transitioning through a trade in and leasing a new jeep. Jeremy and Bill know their stuff and are amazing!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Car serviced
Always great people and always on top of things when you are waiting for your car. Have never had a problem with the Service Center. Always ready to help and friendly to my dog too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best place to buy a Jeep.
This is my third Jeep Wrangler Unlimited that I've purchased from Stephen Wade Jeep. Jeffrey Menard was knowledgeable and efficient. He kept me updated through the entire process of special ordering my 2018 Jeep Wrangler Unlimited Sahara.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy deal
I knew what I was looking for and was able to get my car fast. Everyone was friendly and great to work with. I love my car and driving is fun again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service experience
My service experience is always top notch as usual. Jason, my service rep and Bobby the mechanic took care of my warranty issues quickly and effectively. I would highly recommend this Service Department without any hesitation or reservations. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, informative
Staff was very friendly answered all of our questions, comfortable to talk to nobody made me feel pressured to buy a car, they gave me different options for cars. They helped us learn everything we needed to know about the car that we bought, we would buy from them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Will Purchase From Again!
Professionalism. I was treated with great respect from the beginning to the end of the transaction. It was a very smooth experience and I am very thankful I came to Stephen Wade. I feel I purchased value, for my vehicle, now I can have piece of mind ~
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top notch experience.
My salesperson, Shaydon Gates, was friendly, very professional and also very knowledgeable about the facts and features of the car. Considering that the car is brand new this year and just released, I felt his knowledge was impressive. Buying the car was an overall pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service
We called right after the service dept. opened and explained our situation. They told us to bring it right in, even though we didn’t have an appointment. They had the problem fixed by noon. The repair/ replacement was covered by the warranty. The customer service at this dealership is 5 Star. Brad was great. We bought our Rambteuck at this dealership and have been bringing it in for oil changes and maintenance for 3 years. Not once have we had anything close to unsatisfactory customer service. Cathy Bradfield
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast and excellent service
I purchased my Citadel from Steven Wade in late 2014 and have used his service center ever since. The service is fast and the purchase of 3 oil change and service is an excellent buy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
