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Nucar Mazda of New Castle

(857 reviews)
Visit Nucar Mazda of New Castle
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award 2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award

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New (302) 877-1040 (302) 877-1040
Used (302) 877-1039 (302) 877-1039
Service (302) 877-1038 (302) 877-1038

Inventory

See all 179 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2020.
Nucar Mazda is your premier Mazda dealer in New Castle. Here at Nucar Mazda we strive to make your experience stress free and pressure free. We have been serving your community for over 35 years so we understand you deserve customer service that is second to none.

We provide quality new and used cars Crossovers and SUVs as well as certified vehicles at outstanding prices that will save you money.

If you aren't in the market for a new or used car we have excellent service parts detail and collision departments to help you maintain your current vehicle.

Stop by call or email us today!
There's Nothing Like The Feeling OF A Nucar!

Service center

Phone number (302) 877-1038

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(857 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Mazda of New Castle from DealerRater.

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Love these guys.

Love these guys. They're amazing. They make buying a car a breeze! I could never go to anyone else.

Love these guys.

Love these guys. They're amazing. They make buying a car a breeze! I could never go to anyone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at Nucar Mazda of New Castle. Our team works hard to make the car-buying process as smooth as possible, and it's great to know we succeeded with you. We look forward to seeing you again! - The Nucar Mazda Team

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They have always done good by us.

They have always done good by us. We feel valued and a part of the Nucar family.

They have always done good by us.

They have always done good by us. We feel valued and a part of the Nucar family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Hensley! We are thrilled to hear that you feel valued and like a part of the Nucar family. At Nucar Mazda of New Castle, we strive to provide a welcoming and supportive experience for all our customers. We look forward to seeing you again soon! - The Nucar Mazda Team

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Good dealership.

Good dealership. Truck was as described and price as advertised. Paper work was fast and easy.

Good dealership.

Good dealership. Truck was as described and price as advertised. Paper work was fast and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had a great experience with us at Nucar Mazda of New Castle and that your truck was exactly as described. We appreciate your feedback on the paperwork process as well. We look forward to assisting you again in the future! - The Nucar Mazda Team

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We are seasoned car buyers but new to Mazda and this was

We are seasoned car buyers but new to Mazda and this was the most professional and accommodating dealership experience ever. The teamwork between Ben the newer Associate and Mike the experienced Manager was tops. Just the right amount of guidance and oversight. We came with our eyes on one car, a tight budget and timeline and a history of only buying Toyota and Honda. Ben was able to effectively compare and contrast the Mazda with other vehicles we'd been considering, and ultimately show us how we'd come out ahead with their product, and I do believe he was right. Once we made a decision Ben worked with our timeline to make it happen. Brooke in Finance was a considerate human and on point. And everyone was complimentary about one another when the person walked away. Love the 12 month warranty and Mazda's bells and whistles, but this team's treatment of one another despite being very different personality styles, will definitely bring us back.

We are seasoned car buyers but new to Mazda and this was

We are seasoned car buyers but new to Mazda and this was the most professional and accommodating dealership experience ever. The teamwork between Ben the newer Associate and Mike the experienced Manager was tops. Just the right amount of guidance and oversight. We came with our eyes on one car, a tight budget and timeline and a history of only buying Toyota and Honda. Ben was able to effectively compare and contrast the Mazda with other vehicles we'd been considering, and ultimately show us how we'd come out ahead with their product, and I do believe he was right. Once we made a decision Ben worked with our timeline to make it happen. Brooke in Finance was a considerate human and on point. And everyone was complimentary about one another when the person walked away. Love the 12 month warranty and Mazda's bells and whistles, but this team's treatment of one another despite being very different personality styles, will definitely bring us back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that your experience at Nucar Mazda of New Castle was so positive. Ben, Mike, and Brooke truly exemplify the teamwork and professionalism we strive for. We’re glad they could assist you in finding the right Mazda for your needs. Your feedback about the warranty and our team's camaraderie means a lot to us. We look forward to welcoming you back in the future! - The Nucar Mazda Team

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Had a great overall experience at NuCar Mazda!

Had a great overall experience at NuCar Mazda! Corey helped us with no pressure on getting a great deal. This will be our fourth automobile from the Nucar family.

Had a great overall experience at NuCar Mazda!

Had a great overall experience at NuCar Mazda! Corey helped us with no pressure on getting a great deal. This will be our fourth automobile from the Nucar family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, William! We’re glad to hear that you had a great overall experience at Nucar Mazda of New Castle, and that Corey was able to assist you in a pressure-free environment. We truly appreciate your loyalty and are excited to welcome you back for your fourth automobile! If you need anything in the future, don’t hesitate to reach out. - The Nucar Mazda Team

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Corey was great!

Corey was great! Very knowledgeable, answered all our questions, and helped make the car buying process as smooth as possible!

Corey was great!

Corey was great! Very knowledgeable, answered all our questions, and helped make the car buying process as smooth as possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Kyle! We’re pleased to hear about your positive experience at Nucar Mazda of New Castle. Corey is indeed a valuable member of our team, and it’s great that he could make your car buying process smooth and informative. We appreciate your support and look forward to seeing you again! - The Nucar Mazda Team

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Great experience.

Great experience. Corey made my wife and I feel at home in the dealership. Also, financing agent worked hard to get us a low interest.

Great experience.

Great experience. Corey made my wife and I feel at home in the dealership. Also, financing agent worked hard to get us a low interest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re happy to hear that you and your wife had a great experience at Nucar Mazda of New Castle. It's fantastic to know that Corey made you feel at home and that our financing agent was able to assist in securing a low interest rate for you. We appreciate your kind words and look forward to welcoming you back in the future! - The Nucar Mazda Team

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Corey was very accommodating and very helpful with the

Corey was very accommodating and very helpful with the purchase of my Jeep. I never felt any pressure whatsoever! Very positive experience.

Corey was very accommodating and very helpful with the

Corey was very accommodating and very helpful with the purchase of my Jeep. I never felt any pressure whatsoever! Very positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Nucar Mazda of New Castle and that Corey was able to assist you with your Jeep purchase. Our goal is to create a comfortable and pressure-free environment for all our customers. We truly appreciate your feedback and look forward to seeing you again soon! - The Nucar Mazda Team

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Dan was so helpful with the entire process of purchasing

Dan was so helpful with the entire process of purchasing my new Mazda. He made it quick and simple!

Dan was so helpful with the entire process of purchasing

Dan was so helpful with the entire process of purchasing my new Mazda. He made it quick and simple!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that Dan was able to assist you effectively during your Mazda purchase. At Nucar Mazda of New Castle, our team strives to make the buying experience quick and simple. We appreciate your feedback and look forward to seeing you again soon! Enjoy your new Mazda! - The Nucar Mazda Team

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This is our second purchase with Dan and just like the

This is our second purchase with Dan and just like the first the second was just as if not more pleasurable. Dan was extremely helpful, knowledgeable, and very patient working with us ensuring we got the car we were looking for, thanks Dan!

This is our second purchase with Dan and just like the

This is our second purchase with Dan and just like the first the second was just as if not more pleasurable. Dan was extremely helpful, knowledgeable, and very patient working with us ensuring we got the car we were looking for, thanks Dan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, DJ! We’re thrilled to hear that your second purchase at Nucar Mazda of New Castle was as pleasurable as the first. Dan truly goes above and beyond to help our customers find the perfect vehicle. We appreciate your trust in us and look forward to assisting you again in the future! - The Nucar Mazda Team

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