Reviews
Everyone was willing to go the extra mile to make sure I walked out with a car that I wanted.
Everyone was willing to go the extra mile to make sure I walked out with a car that I wanted.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re thrilled to hear that our staff at Nucar Mazda of New Castle went the extra mile to ensure you found the perfect car. Our team appreciates your support and looks forward to welcoming you back in the future! - The Nucar Mazda Team
Ben was terrific! We drove all the way from Towson, MD to buy this car and it was well worth the trip. We love our new car and we would definitely come back here when we need a new car. It was the best car buying experience ever!
Ben was terrific! We drove all the way from Towson, MD to buy this car and it was well worth the trip. We love our new car and we would definitely come back here when we need a new car. It was the best car buying experience ever!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We’re glad to hear that you had such a great experience with Ben and that your trip from Towson, MD was worth it. Enjoy your new car, and we look forward to welcoming you back to Nucar Mazda of New Castle when you’re ready for your next vehicle! The Nucar Mazda Team
The attendant I checked in and out with at the service center desk in the back was exceptional and very friendly, helpful and great sense of humor. It made the task of an oil change on a rainy day much more enjoyable. We also appreciated the video of the inspection.
The attendant I checked in and out with at the service center desk in the back was exceptional and very friendly, helpful and great sense of humor. It made the task of an oil change on a rainy day much more enjoyable. We also appreciated the video of the inspection.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad you had an exceptional experience at Nucar Mazda of New Castle, especially with our service center attendant. It’s great to know that we could make your oil change enjoyable, even on a rainy day. We appreciate your feedback about the inspection video as well and look forward to serving you again! The Nucar Mazda Team
Service rep was very knowledgeable and friendly . Overall it's was an excellent experience Great
Service rep was very knowledgeable and friendly . Overall it's was an excellent experience Great
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Dorothy! We're delighted to hear that you had an excellent experience with our knowledgeable and friendly service representative at Nucar Mazda of New Castle. We appreciate your feedback and look forward to seeing you again soon! The Nucar Mazda Team
Dan was excellent and patient. We would highly recommend. Larry and Steve were great, too. Everyone loves a Nucar!
Dan was excellent and patient. We would highly recommend. Larry and Steve were great, too. Everyone loves a Nucar!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We’re thrilled to hear that Dan, Larry, and Steve provided you with excellent service at Nucar Mazda of New Castle. Our team truly appreciates your recommendation and look forward to welcoming you back in the future. The Nucar Mazda Team
went in there solo and nervous- dan made me automatically feel comfortable! It was as if he was my father taking the time to make sure what i was getting was safe and good to drive! He was extremely thorough, patient and kind. Will forever go to him! I vote him to be mayor of nucar
went in there solo and nervous- dan made me automatically feel comfortable! It was as if he was my father taking the time to make sure what i was getting was safe and good to drive! He was extremely thorough, patient and kind. Will forever go to him! I vote him to be mayor of nucar
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're thrilled to hear that Dan made your experience at Nucar Mazda of New Castle so comfortable and enjoyable. His dedication to ensuring our customers feel safe and informed is truly appreciated. We look forward to seeing you again and hope you’ll continue to share your experiences with others! The Nucar Mazda Team
Wow wow wow best service department fair prices good coffee clean waiting area needs snacks though
Wow wow wow best service department fair prices good coffee clean waiting area needs snacks though
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review, Samo! We truly appreciate your kind words about our service department, fair prices, and clean waiting area at Nucar Mazda of New Castle. We’re glad you enjoyed the coffee, and we’ll certainly take your suggestion for snacks into consideration. Looking forward to seeing you again soon! The Nucar Mazda Team
Excellent customer service. Matt took his time in explaining all the different gadgets on my new car and was very helpful in getting me the price I wanted to pay.
Excellent customer service. Matt took his time in explaining all the different gadgets on my new car and was very helpful in getting me the price I wanted to pay.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear about your positive experience at Nucar Mazda of New Castle. It's great to know that Matt provided excellent service and helped you with your new car's features and pricing. We appreciate your feedback and look forward to seeing you again soon! The Nucar Mazda Team
Dependable staff on the sales end and also on service. Jake Madden was especially great to work with..
Dependable staff on the sales end and also on service. Jake Madden was especially great to work with..
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you found our staff dependable and that Jake Madden made a positive impact on your experience. We appreciate your business and hope to see you again at Nucar Mazda of New Castle! The Nucar Mazda Team
The first few minutes after walking in to Nucar and met Corey I knew was maybe for the first time going to enjoy the car buying experience. And he and all the other members of the team were great. Talked 1 day and purchased the next!!
The first few minutes after walking in to Nucar and met Corey I knew was maybe for the first time going to enjoy the car buying experience. And he and all the other members of the team were great. Talked 1 day and purchased the next!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Nucar Mazda of New Castle with Corey and our team. Making the car buying process enjoyable is our goal, and we're glad we could achieve that for you. If you have any questions or need assistance in the future, don't hesitate to reach out. We look forward to seeing you again! The Nucar Mazda Team