Reviews
Excellent service and management awesome. Management understanding of your time and situation to get card in and out
Excellent service and management awesome. Management understanding of your time and situation to get card in and out
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased our management team took your time and circumstances into account and helped get your Mazda CX-5 in and out efficiently. Everyone Loves a Nucar!
Great dealership. Doug Kane is amazing to work with! He made the experience wonderful! His patience and expertise made the process of trading in our CX5 for the CX70 so smoothly.
Great dealership. Doug Kane is amazing to work with! He made the experience wonderful! His patience and expertise made the process of trading in our CX5 for the CX70 so smoothly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Everyone Loves a Nucar!
They took care of me. Wait was not long Customer service was very friendly how ever this multiple text message survey is annoying
They took care of me. Wait was not long Customer service was very friendly how ever this multiple text message survey is annoying
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad to hear that you felt well taken care of and that our customer service was friendly during your visit to Nucar Mazda of New Castle. We appreciate your thoughts on the survey process, and we will take your comments into consideration. If you have any other concerns or suggestions, please feel free to reach out to us. Looking forward to seeing you again! The Nucar Mazda Team
Everything went well. A received good advice and a decent loaner. I feel like the pricing was fair and the facilities were overall nice.
Everything went well. A received good advice and a decent loaner. I feel like the pricing was fair and the facilities were overall nice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your praise for the advice you received and the reliable loaner during your Mazda6 service shows what we aim to deliver. Knowing that you found our pricing fair and our facilities welcoming is rewarding. Everyone Loves a Nucar!
Great Deals at Nucar Mazda from sales to service. Worth the trip from NJ to DE. Best people and customer service.
Great Deals at Nucar Mazda from sales to service. Worth the trip from NJ to DE. Best people and customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We are thrilled to hear that you found great deals at Nucar Mazda of New Castle and that our team provided you with excellent customer service. We truly appreciate you making the trip from NJ to DE and hope to see you again soon! The Nucar Mazda Team
Everyone there is wonderful. Thank you john and service team for being amazing as usual
Everyone there is wonderful. Thank you john and service team for being amazing as usual
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad your Mazda3 service went so well again. Your kind words mean a lot to our service department. Everyone Loves a Nucar!
From the door til the end FANTABULOUS. I bought a used Mazda. William showed me how to operate some of the features..very patient bc I am 73! I loved the video showing my work being done. And the female who told me my car was finished and took my payment was very pleasant too. And the price was reasonable about 100$...lexus of wilmington where i bought my car wanted $138 for the same thing and I am not sure their service people are trained in Mazda care.
From the door til the end FANTABULOUS. I bought a used Mazda. William showed me how to operate some of the features..very patient bc I am 73! I loved the video showing my work being done. And the female who told me my car was finished and took my payment was very pleasant too. And the price was reasonable about 100$...lexus of wilmington where i bought my car wanted $138 for the same thing and I am not sure their service people are trained in Mazda care.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your praise for our video walk-through during the service on your Mazda CX-5 highlights how important keeping you informed is to our service department. Knowing you also appreciated our team’s patience and found our pricing reasonable means a lot to us. Everyone Loves a Nucar!
Very friendly and knowledgeable, an issue was resolved in a timely manner and everyone I dealt with was great.
Very friendly and knowledgeable, an issue was resolved in a timely manner and everyone I dealt with was great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're thrilled to hear that you found our team at Nucar Mazda of New Castle to be friendly and knowledgeable. It's great to know that we could resolve your issue promptly. We appreciate your feedback and hope to see you again soon! The Nucar Mazda Team
Everyone from sales to management to finance were great! I really appreciate the customer service. Everyone worked their magic to get the sale done. We went there because we knew how great the service department was and now we know how great the sales team is. Will definitely recommend NUCAR any day!
Everyone from sales to management to finance were great! I really appreciate the customer service. Everyone worked their magic to get the sale done. We went there because we knew how great the service department was and now we know how great the sales team is. Will definitely recommend NUCAR any day!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
High-quality support from start to finish is at the heart of how our dealership operates. We're glad your purchase of the Mazda CX-90 lived up to our service department’s reputation and showed you what our sales team can do. Hearing you’ll recommend us any day means a lot to our team. Everyone Loves a Nucar!
Nice service Done Thanks for you great job. That's it folks. Nop Got it Jaja
Nice service Done Thanks for you great job. That's it folks. Nop Got it Jaja
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your Mazda CX-5 went smoothly. Your positive feedback means a lot to our service team. Everyone Loves a Nucar!