Reviews
Nice service Done Thanks for you great job. That's it folks. Nop Got it Jaja
Nice service Done Thanks for you great job. That's it folks. Nop Got it Jaja
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your Mazda CX-5 went smoothly. Your positive feedback means a lot to our service team. Everyone Loves a Nucar!
Always happy with the service at NuCar Mazda and won’t trust my newer vehicle to anyone else. Courteous service and timely. Appreciate the honesty of staff in not recommending anything that doesn’t need to be done.
Always happy with the service at NuCar Mazda and won’t trust my newer vehicle to anyone else. Courteous service and timely. Appreciate the honesty of staff in not recommending anything that doesn’t need to be done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Honesty and courtesy guide every service we perform on your Mazda CX-5. Knowing you trust us and appreciate our straightforward advice means a lot to our team. Thank you for continuing to choose our service department. Everyone Loves a Nucar!
Very courteous, friendly, helpful team members. They were knowledgeable and had my best interest in mind.
Very courteous, friendly, helpful team members. They were knowledgeable and had my best interest in mind.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing that our team was courteous, friendly, and knowledgeable means a lot to our team. We’re delighted to have guided you through the purchase of your new Mazda CX-30 with your best interest in mind. Everyone Loves a Nucar!
Michael was extremely friendly and funny. We loved him. The financial guy Chris was also helpful. I would def recommend this dealership and would buy here again.
Michael was extremely friendly and funny. We loved him. The financial guy Chris was also helpful. I would def recommend this dealership and would buy here again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re happy to hear that you had a great experience with Michael and Chris at Nucar Mazda of New Castle. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Safe travels! The Nucar Mazda Team
You changed the oil pan but didn’t change the oil? That doesn’t make any sense. And if you have to do an alignment why couldn’t you have rotated and balanced them before you put them back on? They were already off the car. It seems as though you just want to charge more money for services that should be included since the tires were literally off the car already.
You changed the oil pan but didn’t change the oil? That doesn’t make any sense. And if you have to do an alignment why couldn’t you have rotated and balanced them before you put them back on? They were already off the car. It seems as though you just want to charge more money for services that should be included since the tires were literally off the car already.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Melissa. We appreciate your feedback and understand your concerns regarding the oil pan and alignment services at Nucar Mazda of New Castle. We strive to provide thorough and efficient service while ensuring that every customer feels valued and informed. If you would like to discuss this further, please feel free to reach out to us directly. Your satisfaction is our priority, and our team remains committed to continuously improving the service provided. - The Nucar Mazda Team
My car sounds and rides and handles and accelerates worse than it did before I brought it in. My wheels feel like they’re going to fall off, it’s making weird clanking sounds, the transmission sounds funny and the suspension just is a whole lot worse than when I brought it in.
My car sounds and rides and handles and accelerates worse than it did before I brought it in. My wheels feel like they’re going to fall off, it’s making weird clanking sounds, the transmission sounds funny and the suspension just is a whole lot worse than when I brought it in.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Melissa, thank you for sharing your insights regarding the performance of your vehicle after your recent visit to Nucar Mazda of New Castle. Your feedback is valuable, and it is our goal to ensure that your vehicle meets our high standards. Please reach out to us directly to discuss these issues in more detail. Our team is dedicated to continually improving our service and creating a better customer experience. - The Nucar Mazda Team
Christian was very kind and patient to work with. It made shopping for a car a more pleasant experience.
Christian was very kind and patient to work with. It made shopping for a car a more pleasant experience.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Beverlyn! We're happy to hear that Christian provided you with a kind and patient experience while shopping for your car. At Nucar Mazda of New Castle, we strive to make every visit enjoyable, and your feedback truly means a lot to us. We hope to see you again soon! The Nucar Mazda Team
Very courteous agent and everyone there was friendly and helpful. I would purchase from them again
Very courteous agent and everyone there was friendly and helpful. I would purchase from them again
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing that our agent was courteous and everyone provided friendly, helpful service during your Mazda CX-5 purchase means a lot to us. We look forward to assisting you again. Everyone Loves a Nucar!
I absolutely love my new Mazda 3, it is fun to drive and thanks to Dan Stanitski I was shown all the bells and whistles and I know how special this car is to drive. He took time to explain everything and made sure I knew what I was doing. I’ve never bought a car on my own but I’m confident everything was taking care of and everything was explained to me in detail. It was easy and stress less. Thanks so much. Dan. I can tell you love your job. Thanks for sharing that love with me. My first but not my last Mazda
I absolutely love my new Mazda 3, it is fun to drive and thanks to Dan Stanitski I was shown all the bells and whistles and I know how special this car is to drive. He took time to explain everything and made sure I knew what I was doing. I’ve never bought a car on my own but I’m confident everything was taking care of and everything was explained to me in detail. It was easy and stress less. Thanks so much. Dan. I can tell you love your job. Thanks for sharing that love with me. My first but not my last Mazda
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear that you love your new Mazda 3 and that Dan Stanitski provided you with such exceptional service. It's great to know that you felt confident and well-informed throughout the process. We truly appreciate your kind words and look forward to assisting you with your future Mazda purchases at Nucar Mazda of New Castle. Enjoy your driving experience! The Nucar Mazda Team
The experience at Nucar was great. The individuals that I interacted with regarding the purchase of my vehicle were professional and helpful. I didn’t feel a pressure and all my questions and concerns were answered.
The experience at Nucar was great. The individuals that I interacted with regarding the purchase of my vehicle were professional and helpful. I didn’t feel a pressure and all my questions and concerns were answered.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that the purchase of your Mazda CX-50 felt pressure-free and informative is rewarding. Your kind words about our team’s professionalism and helpfulness mean a lot to us. Everyone Loves a Nucar!
Thank you for your kind words, Aaron! We're thrilled to hear that you had a great experience at Nucar Mazda of New Castle. Our team prides itself on professionalism and providing a pressure-free environment, so it's wonderful to know that we were able to address all your questions and concerns. We appreciate your feedback and look forward to assisting you again in the future! The Nucar Mazda Team