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Nucar Mazda of New Castle

(877 reviews)
Visit Nucar Mazda of New Castle
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award 2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award

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New (302) 877-1040 (302) 877-1040
Used (302) 877-1039 (302) 877-1039
Service (302) 877-1038 (302) 877-1038

Inventory

See all 257 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2020.
Nucar Mazda is your premier Mazda dealer in New Castle. Here at Nucar Mazda we strive to make your experience stress free and pressure free. We have been serving your community for over 35 years so we understand you deserve customer service that is second to none.

We provide quality new and used cars Crossovers and SUVs as well as certified vehicles at outstanding prices that will save you money.

If you aren't in the market for a new or used car we have excellent service parts detail and collision departments to help you maintain your current vehicle.

Stop by call or email us today!
There's Nothing Like The Feeling OF A Nucar!

Service center

Phone number (302) 877-1038

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Mazda of New Castle from DealerRater.

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Buying my car was quick and easy.

Buying my car was quick and easy. Very happy with the car buying process. I love my car

Buying my car was quick and easy.

Buying my car was quick and easy. Very happy with the car buying process. I love my car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Nucar Mazda service department is awesome!

Nucar Mazda service department is awesome! Keep up the good work!! They have always services my Mazdas!

Nucar Mazda service department is awesome!

Nucar Mazda service department is awesome! Keep up the good work!! They have always services my Mazdas!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Nucar Mazda keeps you informed of any issues and sends a

Nucar Mazda keeps you informed of any issues and sends a video of the inspection. They also offer a free shuttle to take you to work or home while your car is being serviced. Highly recommend!

Nucar Mazda keeps you informed of any issues and sends a

Nucar Mazda keeps you informed of any issues and sends a video of the inspection. They also offer a free shuttle to take you to work or home while your car is being serviced. Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, John! We’re thrilled to hear that you appreciate our communication and the convenience of our shuttle service at Nucar Mazda of New Castle. Your recommendation means a lot to us. We look forward to seeing you again for your next service! The Nucar Mazda Team

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Never a hassle Great dealership Service is easy to

Never a hassle Great dealership Service is easy to make appointment Keep up the good work

Never a hassle Great dealership Service is easy to

Never a hassle Great dealership Service is easy to make appointment Keep up the good work

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Glad you shared your experience with us! We're delighted to hear that you had a hassle-free experience at Nucar Mazda of New Castle and found our service easy to navigate. We appreciate your support and look forward to seeing you again soon! - The Nucar Mazda Team

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Professional, competent, knowledgeable and engaging in

Professional, competent, knowledgeable and engaging in the need a of customers. Will definitely use them again.

Professional, competent, knowledgeable and engaging in

Professional, competent, knowledgeable and engaging in the need a of customers. Will definitely use them again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that you found our team at Nucar Mazda of New Castle to be professional, knowledgeable, and engaging. We truly appreciate your support and look forward to assisting you again in the future! - The Nucar Mazda Team

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Very efficient experience.

Very efficient experience. Knowledgable and helpful from start to finish with everything. Received the car back in one week

Very efficient experience.

Very efficient experience. Knowledgable and helpful from start to finish with everything. Received the car back in one week

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are thrilled to hear that you had such an efficient experience at Nucar Mazda of New Castle. It's great to know that our knowledgeable team was able to assist you from start to finish. We appreciate your feedback and look forward to serving you again in the future! - The Nucar Mazda Team

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Fast, friendly service.

Fast, friendly service. Minimum waiting time. Cost as estimated. Coffee was good. Waiting room was clean and comfortable

Fast, friendly service.

Fast, friendly service. Minimum waiting time. Cost as estimated. Coffee was good. Waiting room was clean and comfortable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We’re delighted to hear that you experienced fast and friendly service during your visit to Nucar Mazda of New Castle. It’s great to know that the waiting time was minimal and that you enjoyed our coffee in a clean and comfortable waiting room. We appreciate your feedback and look forward to welcoming you back soon! - The Nucar Mazda Team

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Excellent service.

Excellent service. William was very nice and professional. Doug Kane in sales was great to work with. Glenn is the best in Sales Management.

Excellent service.

Excellent service. William was very nice and professional. Doug Kane in sales was great to work with. Glenn is the best in Sales Management.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review, Tommy! We’re pleased to hear that you had an excellent experience with us at Nucar Mazda of New Castle. It's great to know that William, Doug, and Glenn provided you with the professional and friendly service we strive for. We appreciate your feedback and look forward to assisting you again in the future! - The Nucar Mazda Team

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The team is energetic and courteous.

The team is energetic and courteous. However the sale process took over 3.5 hours..!

The team is energetic and courteous.

The team is energetic and courteous. However the sale process took over 3.5 hours..!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Dani! We're glad to hear you found them energetic and courteous at Nucar Mazda of New Castle. A lengthy sales process can certainly be frustrating, and your input helps improve the experience. If you have any further concerns or suggestions, please don’t hesitate to reach out. Looking forward to the opportunity to serve you again in the future! - The Nucar Mazda Team

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Very easy to work with.

Very easy to work with. Doug, the salesman, knew what i wanted and we quickly figured out a deal.

Very easy to work with.

Very easy to work with. Doug, the salesman, knew what i wanted and we quickly figured out a deal.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review, Rich! We’re glad to hear you had an easy experience working with Doug at Nucar Mazda of New Castle. It’s great that he could help you find exactly what you wanted. We appreciate your feedback and hope to see you again soon! - The Nucar Mazda Team

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