Reviews
The service is great.
The service is great. Everything is clearly explained which allow me to make an informed decision. William the service representative is Awesome!
The service is great.
The service is great. Everything is clearly explained which allow me to make an informed decision. William the service representative is Awesome!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful review!
I was happy that my vehicle was serviced in a timely
I was happy that my vehicle was serviced in a timely manner. Unfortunately I was disappointed to find white leather driver car seat was dirty in my first service for my recently purchased new vehicle.
I was happy that my vehicle was serviced in a timely
I was happy that my vehicle was serviced in a timely manner. Unfortunately I was disappointed to find white leather driver car seat was dirty in my first service for my recently purchased new vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Andrew. We're glad to hear that your vehicle was serviced promptly, but we understand your disappointment regarding the condition of your white leather driver seat. At Nucar Mazda of New Castle, we strive to maintain high standards for our service, and we appreciate you bringing this to our attention. Please feel free to contact us directly so we can discuss this further. We value your experience. - The Nucar Mazda Team
They made sure everything went smoothly and that i had
They made sure everything went smoothly and that i had all of my questions answered. They were very conscientious of a great customer service experience!đ
They made sure everything went smoothly and that i had
They made sure everything went smoothly and that i had all of my questions answered. They were very conscientious of a great customer service experience!đ
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that our team at Nucar Mazda of New Castle provided you with a smooth experience and answered all your questions. We strive for great customer service, and it's fantastic to know we met your expectations. We look forward to seeing you again soon! - The Nucar Mazda Team
Didnt recieve courtesy car wash and no indication that
Didnt recieve courtesy car wash and no indication that door bolts and nuts were tightened on the invoice. Otherwise, everything else was great
Didnt recieve courtesy car wash and no indication that
Didnt recieve courtesy car wash and no indication that door bolts and nuts were tightened on the invoice. Otherwise, everything else was great
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate you taking the time to share your experience with Nucar Mazda of New Castle. We're glad to hear that everything else went well, but we understand the importance of the courtesy car wash and detailed service information. Please feel free to reach out to us directly so we can address your concerns further. We look forward to serving you again! - The Nucar Mazda Team
I've always had good, reliable service there.
I've always had good, reliable service there. I like that I'm shown the car parts to better understand their condition & how much wear is left on them.
I've always had good, reliable service there.
I've always had good, reliable service there. I like that I'm shown the car parts to better understand their condition & how much wear is left on them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! Weâre thrilled to hear that you have consistently received good and reliable service at Nucar Mazda of New Castle. Itâs great to know that our approach of showing you the car parts and explaining their condition has been helpful. We appreciate your feedback and look forward to assisting you again in the future! - The Nucar Mazda Team
Corey was great from the time we walked through the door.
Corey was great from the time we walked through the door. Professional but easy going at the same time. Listened to what I wanted and the payment I needed to achieve and made it happen. I will definitely be referring to Corey. Sam in the finance office was wonderful as well.
Corey was great from the time we walked through the door.
Corey was great from the time we walked through the door. Professional but easy going at the same time. Listened to what I wanted and the payment I needed to achieve and made it happen. I will definitely be referring to Corey. Sam in the finance office was wonderful as well.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Kristen! Weâre glad to hear about your positive experience at Nucar Mazda of New Castle. Itâs great to know that Corey and Sam provided you with the professional yet easy-going service you were looking for. We appreciate your referrals and look forward to seeing you again soon! - The Nucar Mazda Team
I went to "look" at SUV's since my lease was ending and
I went to "look" at SUV's since my lease was ending and wasnt sure of how I wanted to proceed. I was paired up with Corey Gordon. He was amazing and matched my personality so he was extremely helpful and listened to all my needs. I would highly recommend him for your purchase or leasing needs.
I went to "look" at SUV's since my lease was ending and
I went to "look" at SUV's since my lease was ending and wasnt sure of how I wanted to proceed. I was paired up with Corey Gordon. He was amazing and matched my personality so he was extremely helpful and listened to all my needs. I would highly recommend him for your purchase or leasing needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! Weâre so glad Corey made the experience comfortable and truly listened to your needs while helping you explore your options. We appreciate the recommendation and thank you for choosing Nucar for your leasing and purchase needs!
Corey was amazing!
Corey was amazing!!!! Sooo helpful n understood n listened to all my requests!!! He made buying my new car so easy. Chris and Brooke were amazing as well!
Corey was amazing!
Corey was amazing!!!! Sooo helpful n understood n listened to all my requests!!! He made buying my new car so easy. Chris and Brooke were amazing as well!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the amazing review! Weâre so glad Corey took great care of you and made the process easy while listening to everything you needed. Weâll be sure to share your kind words with Corey, Chris, and Brooke. Congratulations on your new car, and thank you for choosing Nucar!
We had a wonderful car buying experience.
We had a wonderful car buying experience. The staff was very courteous and professional. Our salesman Dan was the absolute best. He was professional, patient and above all, a very good listener. He stayed with us the entire time long after he was scheduled to leave. Without question I would recommend Dan to anyone looking to buy a car from Nucar... Thx Dan. We love our car.
We had a wonderful car buying experience.
We had a wonderful car buying experience. The staff was very courteous and professional. Our salesman Dan was the absolute best. He was professional, patient and above all, a very good listener. He stayed with us the entire time long after he was scheduled to leave. Without question I would recommend Dan to anyone looking to buy a car from Nucar... Thx Dan. We love our car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We're thrilled to hear that you had a great car buying experience at Nucar Mazda of New Castle. It's fantastic to know that Dan provided you with exceptional service and that you love your new car. We appreciate your recommendation and look forward to seeing you again in the future! - The Nucar Mazda Team
I had an outstanding experience at NuCar Mazda with Corey
I had an outstanding experience at NuCar Mazda with Corey Gordon. From the start, he was incredibly helpful. He made the entire process smooth and stress-free, answered all of my questions with complete honesty. If youâre looking for a transparent and professional car-buying experience, I highly recommend asking for Corey!
I had an outstanding experience at NuCar Mazda with Corey
I had an outstanding experience at NuCar Mazda with Corey Gordon. From the start, he was incredibly helpful. He made the entire process smooth and stress-free, answered all of my questions with complete honesty. If youâre looking for a transparent and professional car-buying experience, I highly recommend asking for Corey!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Fevon! We're thrilled to hear that you had an outstanding experience with Corey at Nucar Mazda of New Castle. It's great to know that he made the process smooth and transparent for you. We appreciate your recommendation and look forward to welcoming you back for any future needs. Enjoy your new vehicle! - The Nucar Mazda Team