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Nucar Mazda of New Castle

(863 reviews)
Visit Nucar Mazda of New Castle
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award 2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award

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New (302) 877-1040 (302) 877-1040
Used (302) 877-1039 (302) 877-1039
Service (302) 877-1038 (302) 877-1038

Inventory

See all 192 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2020.
Nucar Mazda is your premier Mazda dealer in New Castle. Here at Nucar Mazda we strive to make your experience stress free and pressure free. We have been serving your community for over 35 years so we understand you deserve customer service that is second to none.

We provide quality new and used cars Crossovers and SUVs as well as certified vehicles at outstanding prices that will save you money.

If you aren't in the market for a new or used car we have excellent service parts detail and collision departments to help you maintain your current vehicle.

Stop by call or email us today!
There's Nothing Like The Feeling OF A Nucar!

Service center

Phone number (302) 877-1038

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(863 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Mazda of New Castle from DealerRater.

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Corey was great from the time we walked through the door.

Corey was great from the time we walked through the door. Professional but easy going at the same time. Listened to what I wanted and the payment I needed to achieve and made it happen. I will definitely be referring to Corey. Sam in the finance office was wonderful as well.

Corey was great from the time we walked through the door.

Corey was great from the time we walked through the door. Professional but easy going at the same time. Listened to what I wanted and the payment I needed to achieve and made it happen. I will definitely be referring to Corey. Sam in the finance office was wonderful as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Kristen! We’re glad to hear about your positive experience at Nucar Mazda of New Castle. It’s great to know that Corey and Sam provided you with the professional yet easy-going service you were looking for. We appreciate your referrals and look forward to seeing you again soon! - The Nucar Mazda Team

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I went to "look" at SUV's since my lease was ending and

I went to "look" at SUV's since my lease was ending and wasnt sure of how I wanted to proceed. I was paired up with Corey Gordon. He was amazing and matched my personality so he was extremely helpful and listened to all my needs. I would highly recommend him for your purchase or leasing needs.

I went to "look" at SUV's since my lease was ending and

I went to "look" at SUV's since my lease was ending and wasnt sure of how I wanted to proceed. I was paired up with Corey Gordon. He was amazing and matched my personality so he was extremely helpful and listened to all my needs. I would highly recommend him for your purchase or leasing needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We’re so glad Corey made the experience comfortable and truly listened to your needs while helping you explore your options. We appreciate the recommendation and thank you for choosing Nucar for your leasing and purchase needs!

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Corey was amazing!

Corey was amazing!!!! Sooo helpful n understood n listened to all my requests!!! He made buying my new car so easy. Chris and Brooke were amazing as well!

Corey was amazing!

Corey was amazing!!!! Sooo helpful n understood n listened to all my requests!!! He made buying my new car so easy. Chris and Brooke were amazing as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review! We’re so glad Corey took great care of you and made the process easy while listening to everything you needed. We’ll be sure to share your kind words with Corey, Chris, and Brooke. Congratulations on your new car, and thank you for choosing Nucar!

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We had a wonderful car buying experience.

We had a wonderful car buying experience. The staff was very courteous and professional. Our salesman Dan was the absolute best. He was professional, patient and above all, a very good listener. He stayed with us the entire time long after he was scheduled to leave. Without question I would recommend Dan to anyone looking to buy a car from Nucar... Thx Dan. We love our car.

We had a wonderful car buying experience.

We had a wonderful car buying experience. The staff was very courteous and professional. Our salesman Dan was the absolute best. He was professional, patient and above all, a very good listener. He stayed with us the entire time long after he was scheduled to leave. Without question I would recommend Dan to anyone looking to buy a car from Nucar... Thx Dan. We love our car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that you had a great car buying experience at Nucar Mazda of New Castle. It's fantastic to know that Dan provided you with exceptional service and that you love your new car. We appreciate your recommendation and look forward to seeing you again in the future! - The Nucar Mazda Team

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I had an outstanding experience at NuCar Mazda with Corey

I had an outstanding experience at NuCar Mazda with Corey Gordon. From the start, he was incredibly helpful. He made the entire process smooth and stress-free, answered all of my questions with complete honesty. If you’re looking for a transparent and professional car-buying experience, I highly recommend asking for Corey!

I had an outstanding experience at NuCar Mazda with Corey

I had an outstanding experience at NuCar Mazda with Corey Gordon. From the start, he was incredibly helpful. He made the entire process smooth and stress-free, answered all of my questions with complete honesty. If you’re looking for a transparent and professional car-buying experience, I highly recommend asking for Corey!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Fevon! We're thrilled to hear that you had an outstanding experience with Corey at Nucar Mazda of New Castle. It's great to know that he made the process smooth and transparent for you. We appreciate your recommendation and look forward to welcoming you back for any future needs. Enjoy your new vehicle! - The Nucar Mazda Team

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Very helpful and wanted to work with to get the truck I

Very helpful and wanted to work with to get the truck I wanted. Slow finance department. Plan to take a little time to get into the vehicle. They are good dealership and I would buy from them again.

Very helpful and wanted to work with to get the truck I

Very helpful and wanted to work with to get the truck I wanted. Slow finance department. Plan to take a little time to get into the vehicle. They are good dealership and I would buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Michael! We’re glad to hear that our team was helpful in getting the truck you wanted. Your understanding regarding the finance process is appreciated, and improving efficiency remains a priority. We truly value your willingness to buy from Nucar Mazda of New Castle again and look forward to serving you in the future. - The Nucar Mazda Team

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Love these guys.

Love these guys. They're amazing. They make buying a car a breeze! I could never go to anyone else.

Love these guys.

Love these guys. They're amazing. They make buying a car a breeze! I could never go to anyone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at Nucar Mazda of New Castle. Our team works hard to make the car-buying process as smooth as possible, and it's great to know we succeeded with you. We look forward to seeing you again! - The Nucar Mazda Team

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They have always done good by us.

They have always done good by us. We feel valued and a part of the Nucar family.

They have always done good by us.

They have always done good by us. We feel valued and a part of the Nucar family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Hensley! We are thrilled to hear that you feel valued and like a part of the Nucar family. At Nucar Mazda of New Castle, we strive to provide a welcoming and supportive experience for all our customers. We look forward to seeing you again soon! - The Nucar Mazda Team

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Good dealership.

Good dealership. Truck was as described and price as advertised. Paper work was fast and easy.

Good dealership.

Good dealership. Truck was as described and price as advertised. Paper work was fast and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had a great experience with us at Nucar Mazda of New Castle and that your truck was exactly as described. We appreciate your feedback on the paperwork process as well. We look forward to assisting you again in the future! - The Nucar Mazda Team

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We are seasoned car buyers but new to Mazda and this was

We are seasoned car buyers but new to Mazda and this was the most professional and accommodating dealership experience ever. The teamwork between Ben the newer Associate and Mike the experienced Manager was tops. Just the right amount of guidance and oversight. We came with our eyes on one car, a tight budget and timeline and a history of only buying Toyota and Honda. Ben was able to effectively compare and contrast the Mazda with other vehicles we'd been considering, and ultimately show us how we'd come out ahead with their product, and I do believe he was right. Once we made a decision Ben worked with our timeline to make it happen. Brooke in Finance was a considerate human and on point. And everyone was complimentary about one another when the person walked away. Love the 12 month warranty and Mazda's bells and whistles, but this team's treatment of one another despite being very different personality styles, will definitely bring us back.

We are seasoned car buyers but new to Mazda and this was

We are seasoned car buyers but new to Mazda and this was the most professional and accommodating dealership experience ever. The teamwork between Ben the newer Associate and Mike the experienced Manager was tops. Just the right amount of guidance and oversight. We came with our eyes on one car, a tight budget and timeline and a history of only buying Toyota and Honda. Ben was able to effectively compare and contrast the Mazda with other vehicles we'd been considering, and ultimately show us how we'd come out ahead with their product, and I do believe he was right. Once we made a decision Ben worked with our timeline to make it happen. Brooke in Finance was a considerate human and on point. And everyone was complimentary about one another when the person walked away. Love the 12 month warranty and Mazda's bells and whistles, but this team's treatment of one another despite being very different personality styles, will definitely bring us back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that your experience at Nucar Mazda of New Castle was so positive. Ben, Mike, and Brooke truly exemplify the teamwork and professionalism we strive for. We’re glad they could assist you in finding the right Mazda for your needs. Your feedback about the warranty and our team's camaraderie means a lot to us. We look forward to welcoming you back in the future! - The Nucar Mazda Team

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