Reviews
Everyone there is wonderful. Thank you john and service team for being amazing as usual
Everyone there is wonderful. Thank you john and service team for being amazing as usual
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad your Mazda3 service went so well again. Your kind words mean a lot to our service department. Everyone Loves a Nucar!
From the door til the end FANTABULOUS. I bought a used Mazda. William showed me how to operate some of the features..very patient bc I am 73! I loved the video showing my work being done. And the female who told me my car was finished and took my payment was very pleasant too. And the price was reasonable about 100$...lexus of wilmington where i bought my car wanted $138 for the same thing and I am not sure their service people are trained in Mazda care.
From the door til the end FANTABULOUS. I bought a used Mazda. William showed me how to operate some of the features..very patient bc I am 73! I loved the video showing my work being done. And the female who told me my car was finished and took my payment was very pleasant too. And the price was reasonable about 100$...lexus of wilmington where i bought my car wanted $138 for the same thing and I am not sure their service people are trained in Mazda care.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your praise for our video walk-through during the service on your Mazda CX-5 highlights how important keeping you informed is to our service department. Knowing you also appreciated our team’s patience and found our pricing reasonable means a lot to us. Everyone Loves a Nucar!
Very friendly and knowledgeable, an issue was resolved in a timely manner and everyone I dealt with was great.
Very friendly and knowledgeable, an issue was resolved in a timely manner and everyone I dealt with was great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're thrilled to hear that you found our team at Nucar Mazda of New Castle to be friendly and knowledgeable. It's great to know that we could resolve your issue promptly. We appreciate your feedback and hope to see you again soon! The Nucar Mazda Team
Everyone from sales to management to finance were great! I really appreciate the customer service. Everyone worked their magic to get the sale done. We went there because we knew how great the service department was and now we know how great the sales team is. Will definitely recommend NUCAR any day!
Everyone from sales to management to finance were great! I really appreciate the customer service. Everyone worked their magic to get the sale done. We went there because we knew how great the service department was and now we know how great the sales team is. Will definitely recommend NUCAR any day!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
High-quality support from start to finish is at the heart of how our dealership operates. We're glad your purchase of the Mazda CX-90 lived up to our service department’s reputation and showed you what our sales team can do. Hearing you’ll recommend us any day means a lot to our team. Everyone Loves a Nucar!
Nice service Done Thanks for you great job. That's it folks. Nop Got it Jaja
Nice service Done Thanks for you great job. That's it folks. Nop Got it Jaja
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your Mazda CX-5 went smoothly. Your positive feedback means a lot to our service team. Everyone Loves a Nucar!
Always happy with the service at NuCar Mazda and won’t trust my newer vehicle to anyone else. Courteous service and timely. Appreciate the honesty of staff in not recommending anything that doesn’t need to be done.
Always happy with the service at NuCar Mazda and won’t trust my newer vehicle to anyone else. Courteous service and timely. Appreciate the honesty of staff in not recommending anything that doesn’t need to be done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Honesty and courtesy guide every service we perform on your Mazda CX-5. Knowing you trust us and appreciate our straightforward advice means a lot to our team. Thank you for continuing to choose our service department. Everyone Loves a Nucar!
Very courteous, friendly, helpful team members. They were knowledgeable and had my best interest in mind.
Very courteous, friendly, helpful team members. They were knowledgeable and had my best interest in mind.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing that our team was courteous, friendly, and knowledgeable means a lot to our team. We’re delighted to have guided you through the purchase of your new Mazda CX-30 with your best interest in mind. Everyone Loves a Nucar!
Michael was extremely friendly and funny. We loved him. The financial guy Chris was also helpful. I would def recommend this dealership and would buy here again.
Michael was extremely friendly and funny. We loved him. The financial guy Chris was also helpful. I would def recommend this dealership and would buy here again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re happy to hear that you had a great experience with Michael and Chris at Nucar Mazda of New Castle. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Safe travels! The Nucar Mazda Team
My car sounds and rides and handles and accelerates worse than it did before I brought it in. My wheels feel like they’re going to fall off, it’s making weird clanking sounds, the transmission sounds funny and the suspension just is a whole lot worse than when I brought it in.
My car sounds and rides and handles and accelerates worse than it did before I brought it in. My wheels feel like they’re going to fall off, it’s making weird clanking sounds, the transmission sounds funny and the suspension just is a whole lot worse than when I brought it in.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Melissa, thank you for sharing your insights regarding the performance of your vehicle after your recent visit to Nucar Mazda of New Castle. Your feedback is valuable, and it is our goal to ensure that your vehicle meets our high standards. Please reach out to us directly to discuss these issues in more detail. Our team is dedicated to continually improving our service and creating a better customer experience. - The Nucar Mazda Team
Christian was very kind and patient to work with. It made shopping for a car a more pleasant experience.
Christian was very kind and patient to work with. It made shopping for a car a more pleasant experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Beverlyn! We're happy to hear that Christian provided you with a kind and patient experience while shopping for your car. At Nucar Mazda of New Castle, we strive to make every visit enjoyable, and your feedback truly means a lot to us. We hope to see you again soon! The Nucar Mazda Team