Reviews
Christian was great! He kept me updated and was constantly looking out for what I was interested in and how he could best support what I wanted!
Christian was great! He kept me updated and was constantly looking out for what I was interested in and how he could best support what I wanted!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're glad to hear that Christian provided you with great service at Nucar Mazda of New Castle. It's wonderful to know that he kept you updated and focused on your interests. We appreciate your feedback and hope to see you again soon! The Nucar Mazda Team
Process was easy to work with as a first time buyer of a new car.
Process was easy to work with as a first time buyer of a new car.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, Chuck! We're glad to hear that you found the process easy as a first-time buyer of a new car. If you have any questions or need assistance in the future, please feel free to reach out. We look forward to seeing you again! The Nucar Mazda Team
Dan is an excellent salesman. He is a good listener and helps you get what you want! He knows how to get you in the car of your choice!
Dan is an excellent salesman. He is a good listener and helps you get what you want! He knows how to get you in the car of your choice!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words about Dan! We’re pleased to hear that he provided you with excellent service and helped you find the perfect car. At Nucar Mazda of New Castle, our team prides itself on listening to our customers and ensuring a great experience. We hope to see you again soon! The Nucar Mazda Team
These guys always do an awesome job. My favorite front desk people always greet me warmly and keep me in the loop. They even washed my car this time, which I was not expecting. Keep up the great work!
These guys always do an awesome job. My favorite front desk people always greet me warmly and keep me in the loop. They even washed my car this time, which I was not expecting. Keep up the great work!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re delighted to hear that you had a great experience with our team at Nucar Mazda of New Castle. It’s wonderful that our front desk staff made you feel welcomed and that you appreciated the extra touch of having your car washed. We look forward to seeing you again soon! The Nucar Mazda Team
Friendly staff providing great service at an affordable price. Scheduling an appointment was very easy
Friendly staff providing great service at an affordable price. Scheduling an appointment was very easy
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you found our staff friendly and our service great at Nucar Mazda of New Castle. It's fantastic that scheduling an appointment was a breeze for you. We appreciate your feedback and look forward to serving you again soon! The Nucar Mazda Team
This is a very professional dealership from management, sales and finance! Mario Hudson in management met us at the door and our sales rep Corey Gordon was terrific. He was courteous, a good listener and focused on finding the right car for me. After the purchase he took time to go over everything in the car with me. I recommend this dealership to everyone. Ask for Corey!
This is a very professional dealership from management, sales and finance! Mario Hudson in management met us at the door and our sales rep Corey Gordon was terrific. He was courteous, a good listener and focused on finding the right car for me. After the purchase he took time to go over everything in the car with me. I recommend this dealership to everyone. Ask for Corey!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear about your positive experience at Nucar Mazda of New Castle. It’s great to know that Mario and Corey provided you with excellent service and helped you find the right car. We truly appreciate your recommendation and look forward to seeing you again in the future! The Nucar Mazda Team
This is the third vehicle that we have purchased at Nucar Mazda of New Castle since 2020. We live in Dover, Delaware, which is 45 minutes away. Dover has a Mazda dealership, but we always return to NUCAR and they never disappoint. Very professional, very personal, and they treat my husband and I like family. Occasional emails just to check in.
This is the third vehicle that we have purchased at Nucar Mazda of New Castle since 2020. We live in Dover, Delaware, which is 45 minutes away. Dover has a Mazda dealership, but we always return to NUCAR and they never disappoint. Very professional, very personal, and they treat my husband and I like family. Occasional emails just to check in.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your amazing review, Faith! We truly appreciate your loyalty to Nucar Mazda of New Castle and are thrilled to hear that you and your husband feel like part of our family. It's always our goal to provide a professional and personal experience, and we’re glad to know we’ve met your expectations. We look forward to assisting you with your future vehicle needs. Please don't hesitate to reach out if you need anything! The Nucar Mazda Team
Corey was super helpful and made the experience super easy and memorable. Very happy with my experience here!!
Corey was super helpful and made the experience super easy and memorable. Very happy with my experience here!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Jasmine! We’re pleased to hear that Corey made your experience at Nucar Mazda of New Castle enjoyable and memorable. Your satisfaction is our priority. Our team appreciates you taking the time to share your feedback. We look forward to welcoming you back soon! The Nucar Mazda Team
Communication was trrrible. I sat in waiting room longer than I had to. I went out to check at the desk to see if my car was done when I saw someone parking it
Communication was trrrible. I sat in waiting room longer than I had to. I went out to check at the desk to see if my car was done when I saw someone parking it
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Tom. We understand your concerns regarding the time spent waiting and the lack of timely updates during your visit. At Nucar Mazda of New Castle, we aim to complete service efficiently and keep customers informed when their vehicle is ready for pickup. Please contact us directly so we can take a closer look at your appointment details with our team. We are committed to improving service timing and creating a more consistent customer experience. - The Nucar Mazda Team
Great job. Answered all my questions did a great job on the body would recommend it to anybody who needed work on their cars.
Great job. Answered all my questions did a great job on the body would recommend it to anybody who needed work on their cars.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Appreciate you taking the time to leave this great review! We’re glad to hear that you had a great experience at Nucar Mazda of New Castle and that our team was able to address all your questions and provide excellent service on your vehicle. Your recommendation means a lot to us! We look forward to assisting you again in the future. - The Nucar Mazda Team