Reviews
Amazing!
We just purchased a new Jeep form Andre Harrison at Criswell, I cannot recommend both Andre and Criswell more! The experience there was amazing! All of our questions and concerns were answered quickly and with lots of knowledge. The staff is kind and respectful, even when my kids were super done with car shopping. If you are in the market for a quality new or used car, Criswell is the place to go. Ask for my new friend Andre, you won't be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the fantastic review! We are so happy to see that Andre provided all of the information you needed to complete an outstanding buying event. It's great to know that the team at Criswell was able to help and we look forward to seeing you again!
2018 Camaro
Sales staff was amazing .. very courteous and helpful. No hassle sales. Will absolutely come here to purchase again! Service was excellent! We drove over 2 hours and had the best experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear that your outstanding experience at Criswell Chevy of Thurmont was worth the drive! Our staff is pretty amazing and they make customer satisfaction a priority! We appreciate your business and look forward to working with you again in the future.
Great sales and dealership
Nice , organized and no run arounds. Andre was willing to do what it took to get us into the vehicle that we choose. Making the buying process effortless
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's very exciting to see that you were able to drive away from Criswell Chevy of Thurmont in the vehicle of your choice! Our sales consultants, like Andre, are committed to offering an easy and efficient purchasing process. We appreciate your business and look forward to working with you in the future.
Anna is Aweso.e
Every time I have brought my truck in for service, Anna is always their with a smile on her face. The services I've received have always been done in a timely manner. I would definitely recommend this dealership for sales or service. Anna is a fantastic service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind review! Whether you need assistance with sales or service, our friendly and knowledgeable staff is here to help. We appreciate the feedback and hope to see you soon!
Purchase
Salesman is always very friendly, knowledgeable & always treats us with respect. We have bought 3 vehicles from our salesman and plan to continue buying from him in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you continuing to come back to Criswell Chevy of Thurmont! It's exciting to know that you have complete confidence in your sales consultant and will be back to work with him again when you are in the market for another vehicle!
Great dealership!
Mike made our trade in as smooth as possible! He did everything in his power to get us into our new vehicles. He is such a pleasure to work with. Definitely recommend! I would also like to thank Jeffery for his hard work as well! You guys rock!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to see that you had such an awesome experience at Criswell Chevy of Thurmont! Our sales team strives to provide an outstanding customer experience that results in 100% satisfaction. We appreciate your recommendations and hope to work with you again in the future!
No pressure good people
Very pleasant, easy and there was no pressure. They had what I wanted gave me a fair price for the new purchase also with my trade in. Finance was great to work with as well. I highly recommend this dealer....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for choosing Criswell Chevy of Thurmont! It's great to know that all went well with your recent visit to our dealership. We really appreciate your business and the recommendations!
Criswell Chevrolet of Thurmont
I went in to look at some trucks, Mike was very helpful in selecting the right truck for me. Excellent customer service from Mike , he answered all of my questions. He made sure I was satisfied with the deal. When I worked with Jeff in finance he did a great job going over all of the warranty info and loan options. Over all a great buying experience. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for choosing Criswell Chevy of Thurmont for your recent purchase! We're so glad to hear that you had a very positive buying experience with the help of our sales team. We look forward to working with you again!
Great people to work with.
Everyone was very honest and professional. They had the car I wanted at a great deal. There was no funny business with pricing. My salesmen was on the ball and responded to all my questions very quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to let us know that you had an awesome buying experience at Criswell Chevy of Thurmont!
Smooth sailing
I had a great time at Criswell. I was helped by Mike Boyce, I was doing some research on subcompact cars. I looked at Accents, Sonics, Sparks, and Fits. Criswell's website is easy to navigate and there's no difference in what I saw there and what I saw on cars.com. Sometimes dealerships like to bullhorn a potential customer, take their info when you're just looking and hound you forever (ahem, Blaise Alexander). Once I contacted Mike to see if the car was still available, he was professional and not pushy at all. I sort of new what I wanted but not so much where I wanted it, by that time. Mike and I made an appointment for me to come in on a Saturday after work to look over the car. When I got there the dealership looked great and I was greeted by Jeff. It was a busy day, Mike was already with someone, but I was able to relax in the lounge wind down after work. Once Mike got some time he gave me plenty of time with the car, I always like to look under the hood, turn up the radio, just soak in the car, you know. Once I was finished and ready to get it on the road, Mike was just about finished with his current customer, but he saw I was ready to try out the car and so Clayton and I took the car for a spin. Clayton gave me enough time to get a feel for the ride and we had a really good conversation too. Everyone there is easy to relate to and I appreciated that. When I got back Mike was ready to go over the car with me. He was helpful in answering my questions about the car and we went over the numbers. We came up with what I felt was a good deal with my trade in and I got $500 short of the NADA average trade in value. My car has seen some stuff. I commute like crazy, so I was happy with that. All in all I had a great experience buying from Criswell. I ended up getting a 2018 Spark Activ that was priced well below the average person's purchase price. And I think I made some friends too. I would recommend Criswell to anyone. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to share your story with us! We're so glad you chose to work with the helpful team at Criswell Chevy of Thurmont to purchase your new car, and it's great to know that you had such a positive experience throughout the buying process. We look forward to seeing you again!
