[{"id":579118,"firstName":"Veronica","lastName":"Yaugel","titleText":"Service Advisor","emailTxt":"veronica.yagel@brickellmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":2345,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":603947,"firstName":"Jonathan","lastName":"Diaz","titleText":"Service Advisor","emailTxt":"jonathan.diaz@brickellmotors.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/2345/employees/d452d6714683.jpg","drDealerId":2345,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":579092,"firstName":"Jackie","lastName":"Babani","titleText":"Brand Specialist","shortBioText":"Love cars, people person, honest, courteous & well mannered. Grew up in Hong Kong & Europe. Traveled around the world (many times). Married to a Swede, @ beautiful kids and a gorgeous maltese dog named THEO ! Big name for a 3 lb maltese !","emailTxt":"Jaikishin.Babani@BrickellMotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":2345,"dealerEmpStartDtUtc":"1420070400","industryStartDtUtc":"1420070400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":579098,"firstName":"Juan \"JC\"","lastName":"Rios","titleText":"Client Services Sales Manager","shortBioText":"JC was born and raised in Miami. He proudly served our country in the U.S. Army and he's a Gulf War era veteran. JC enjoys spending quality time with his family, Disney Parks, fine dining, and travel. He's a huge Miami Dolphins & Marlins fan. He believes in earning your loyalty by delivering sales & service experiences with high quality, exceptional value, integrity and enthusiasm! He's passionate about helping his clientele achieve their automotive dreams. Personal Motto: Carpe Diem!","emailTxt":"Juan.Rios@BrickellMotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/2345/employees/05aec882c2e6.jpg","drDealerId":2345,"dealerEmpStartDtUtc":"1354320000","industryStartDtUtc":"1354320000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":579088,"firstName":"Joshua","lastName":"Gonzalez","titleText":"Used Car SAles MAnager","emailTxt":"joshua.gonzalez@brickellmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":2345,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":579087,"firstName":"Jonathon","lastName":"Fiad","titleText":"Pre Owned Director","emailTxt":"jonathon.fiad@brickellmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":2345,"dealerEmpStartDtUtc":"1541030400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":579091,"firstName":"Jose \"El Musico\"","lastName":"Proveyer","titleText":"Brand Specialist","shortBioText":"Cariñosamente me conocen por \u001ael músico \u001a ?..emigré en el año 1995 infelizmente no pude sostenerme económicamente de mi profesión la música encontré un nuevo amor: sales car es mi pasión ayudar a adquirir cualquier tipo de vehiculo estoy a la disposición de la comunidad con mi trato y transparencia incondicionalmente: José Proveyer \u001ael músico","emailTxt":"jose.proveyer@brickellmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/2345/employees/7bb7c20ac207.jpg","drDealerId":2345,"dealerEmpStartDtUtc":"788918400","industryStartDtUtc":"788918400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":579089,"firstName":"Javier","lastName":"Reyes","titleText":"Finance Director","emailTxt":"javier.reyes@brickellmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":2345,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":577552,"personPtyId":38208571,"firstName":"Alex","lastName":"Andreus","titleText":"E.V.P. / C.O.O.","emailTxt":"alex@andreus.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/2345/employees/b459b22cb2a9.jpg","drDealerId":2345,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":579108,"firstName":"Diego","lastName":"Ferreira","titleText":"Brand Specialist","shortBioText":"Born and raised in Sao Paulo, Brazil. I came to the U.S at an early aged. I am grateful for the opportunities this country has given me and now I am blessed to be part of the Brickell Motors team! The combination of helping people and working with amazing cars is what keeps me going!","emailTxt":"Diego.Ferreira@BrickellMotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/2345/employees/caae226b5719.jpg","drDealerId":2345,"dealerEmpStartDtUtc":"1451606400","industryStartDtUtc":"1451606400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":579086,"firstName":"Alexis","lastName":"Gonzalez","titleText":"New Car Sales Manager","emailTxt":"alexis.gonzalez@brickellmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":2345,"dealerEmpStartDtUtc":"1459468800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":579099,"firstName":"Luis","lastName":"Arriete","titleText":"Brand Specialist","emailTxt":"luis.arriete@brickellmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/2345/employees/c9c2c784081b.jpg","drDealerId":2345,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1527811200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":579090,"firstName":"Ruy","lastName":"Gutierrez","titleText":"Fianance Manager","emailTxt":"ruy.gutierrez@brickellmotors.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":2345,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":603951,"firstName":"Carlos","lastName":"Blanco","titleText":"Service Advisor","emailTxt":"carlos.blanco@brickellmotors.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":2345,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":573939,"firstName":"Mario","lastName":"Diaz","titleText":"General Manager","shortBioText":"A father of two daughters (Lauren & Nikki) and 1 grand daughter (Leilana).Born in Cuba, arrived in Miami at the age of 4 and then moved with family to Ohio where he would grow up playing sports,involved in music and finish High School.Universities attended include Ball State University and Dallas Baptist College.\r\n\r\nIntroduction to the automotive industry happened at the age of 14, where Mario would negotiate the purchase of a 1972 Oldsmobile Custom Cruiser for his uncle in Queens NYC,and finish the sale with a handshake from the General Manager and a job offer once 18.The automotive career would officially begin 10 years later in Texas and then California, Nevada, Hawaii and finally Florida to be close to Mom,Sis,most of his family and his roots!\r\n\r\nHobbies: Staying fit,cool cars, toys,outdoor activities,music & arts,love the ocean and spending time with loved ones.\r\n\r\nMission: \"To serve others and build relationships based on mutual respect, honesty and uplift other.!\"","emailTxt":"Mario.Diaz@brickellmotors.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/2345/employees/09848135f94a.jpg","drDealerId":2345,"dealerEmpStartDtUtc":"1417392000","industryStartDtUtc":"378691200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":579096,"firstName":"Carlos","lastName":"Hernandez","titleText":"Brand Specialist","emailTxt":"Carlos.Hernandez2@BrickellMotors.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":2345,"industryStartDtUtc":"470707200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":603949,"firstName":"Betty","lastName":"Serrano","titleText":"Service Advisor","emailTxt":"betty.serrano@brickellmotors.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/2345/employees/1c3f7c2acec4.jpg","drDealerId":2345,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":579113,"firstName":"Michael","lastName":"Alfonso","titleText":"Client Specialist","emailTxt":"michael.alfonso@brickellmotors.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/2345/employees/abfaf8d20cc2.jpg","drDealerId":2345,"dealerEmpStartDtUtc":"1546300800","industryStartDtUtc":"1546300800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":579104,"firstName":"Ulises","lastName":"Prieto","titleText":"Client specialist","shortBioText":"","emailTxt":"Ulises.Prieto@BrickellMotors.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/2345/employees/57bfcb423997.jpg","drDealerId":2345,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":603950,"firstName":"Julio","lastName":"Rodriguez","titleText":"Service Director","emailTxt":"julio.rodriguez@brickellmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":2345,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":579116,"firstName":"Grisy","lastName":"Salazar","titleText":"Internet Sales Manager","shortBioText":"","emailTxt":"Grisy.Salazar@brickellmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/2345/employees/b448d86bac35.jpg","drDealerId":2345,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":579085,"firstName":"Otto","lastName":"VallArriete","titleText":"New Car Sales Manager","shortBioText":"Here in Brickell Buick Gmc, The customers are going to experience a Big Difference, when the buy a Car from Us, because The customers are part of our families, We make the difference","emailTxt":"otto.valarriete@brickellmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/2345/employees/0dc921c61991.jpg","drDealerId":2345,"dealerEmpStartDtUtc":"1491004800","industryStartDtUtc":"1167609600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":582485,"firstName":"Gustavo","lastName":"Guerra","titleText":"Sales Director","emailTxt":"gustavo.guerra@brickellmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":2345,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":579109,"firstName":"Joel","lastName":"Millian","titleText":"Brand 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I love to give customers the best customer service possible :)","emailTxt":"rafael.calderon@brickellmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/2345/employees/7850d6ba2593.jpg","drDealerId":2345,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"1141171200","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":603075,"firstName":"Emil","lastName":"Ulloa","titleText":"Brand Specialist","emailTxt":"emil.ulloa@brickellmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":2345,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":603078,"firstName":"Pedro","lastName":"Martin","titleText":"Brand Specialist","emailTxt":"pedro.martin@brickellmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":2345,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":600812,"firstName":"Roberto","lastName":"Fuentes","titleText":"Sales Associate","shortBioText":"","emailTxt":"roberto.fuentes@brickellmotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/2345/employees/10b35e1d6429.jpg","drDealerId":2345,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Brickell Buick & GMC

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Brickell Buick & GMC Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 7:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2018

Since 2001 we have served the Miami, Coral Gables, and Miami Beach areas and have helped new car and used car buyers find the perfect vehicles to drive home in. After decades of service to our customers, we have become synonymous with providing a quality selection, excellent prices, and friendly service.

...



The honest and courteous staff at each of the Brickell Motors Miami Honda, Buick and GMC dealers understands the needs of each customer, and look forward to providing not only the vehicle that will fit your needs, but also the prices you want. Our dealerships provide drivers from Miami used cars from a range of quality brands.

"Where the Owners are Always in!"

Service

Brake Replacement

$99.95 and up*

Multi-Point Inspection

Complimentary

Tire Rotation

$39.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
243 lifetime reviews. Includes reviews of Brickell Buick & GMC from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 7, 2019

    As always, Veronica went above and beyond to help me. Not only did she answer all of my questions with details, but she also negotiated to get me the best... price. I highly recommend her.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Veronica Yaugel

    Service Advisor

    (5.0) 26 reviews

  • 5.0 out of 5
    November 5, 2019

    I really appreciate the service and patience provided for getting my new vehicle. JC was the consultant who took care of me and I just want to say thank... you so much!!!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Juan "JC" Rios

    Client Services Sales Manager

    (5.0) 8 reviews

  • 5.0 out of 5
    November 1, 2019

    I was impressed they remembered me and asked how my mom was doing. . Amazing service representative- Betty- and thrilled to be welcomed to the Buick family.... Never felt like my questions were stupid and Betty actually cared as to what I had to say. Love this place

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Betty Serrano

    Service Advisor

    (4.4) 13 reviews

  • 5.0 out of 5
    November 1, 2019

    I felt from my experience that the service is very good and they are always willing to help the I considered from my experience that the service is very... good and they are always available to help the client solve all problems and find a solution in the shortest possible time

    4.0 out of 5
    Customer Service
    4.0 out of 5
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    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Veronica Yaugel

    Service Advisor

    (5.0) 26 reviews

  • 5.0 out of 5
    October 27, 2019

    Jonathan has been my service go to person for a few years now, I always call ahead & ascertain he is there, if he is not, I do not come in until he is... there.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jonathan Diaz

    Service Advisor

    (4.7) 32 reviews

    Juan "JC" Rios

    Client Services Sales Manager

    (5.0) 8 reviews

  • 5.0 out of 5
    October 25, 2019

    Siempre me ha ido bien en Brickell Motor, por eso siempre regreso. Lo recomiendo 100%. He ido al Honda Brickell Motor y a GMC Buick y en los dos me ha... ido bien.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Veronica Yaugel

    Service Advisor

    (5.0) 26 reviews

    Joshua Gonzalez

    Used Car SAles MAnager

    (5.0) 7 reviews

    Ulises Prieto

    Client specialist

    NOT RATED

  • 5.0 out of 5
    October 25, 2019

    I am absolutely blown away and cannot say enough about how impressed I am by the leadership of this dealership the manager Mario Diaz Goes absolutely above... and beyond to ensure exceptional customer service is provided at all levels of his dealership I have never had a more smooth transaction in my life and the deal I got is one that nobody would even touch not even my friends at a competing dealership! The finance Process is the smoothest I have ever experienced I was literally in-and-out of the dealership in less than an hour after picking my vehicle signing the contracts and taking all the stuff from my old car and putting it into my new one I highly recommend this dealership and am extremely grateful to Mario Diaz and his exceptional staff that treated me so unbelievably

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jackie Babani

    Brand Specialist

    (5.0) 18 reviews

    Mario Diaz

    General Manager

    (4.7) 17 reviews

  • 5.0 out of 5
    October 25, 2019

    If you are looking for quality,excellent service,prices,etc...dont drive too long,only go to Brickel Buick and GMC...All you need in this place....

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Veronica Yaugel

    Service Advisor

    (5.0) 26 reviews

  • 5.0 out of 5
    October 21, 2019

    Reliable and excellent customer service. Jonathan Diaz have been so nice and willing to satisfy the customer needs. He is doing the amazing job so far.... Thanks.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jonathan Diaz

    Service Advisor

    (4.7) 32 reviews

  • 5.0 out of 5
    October 17, 2019

    Service was fast and courteous. Service rep took the time to explain the work and the charges. I would recommend this dealership's service department

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Veronica Yaugel

    Service Advisor

    (5.0) 26 reviews

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