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Brickell Buick & GMC

(2,162 reviews)
Visit Brickell Buick & GMC
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 11:00am–7:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (786) 292-5753 (786) 292-5753
Used (786) 292-5158 (786) 292-5158
Service (786) 292-5756 (786) 292-5756

Reviews

(2,162 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brickell Buick & GMC from DealerRater.

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No follow up and lack of service with receipt of my...

No follow up and lack of service with receipt of my title. Sales staff should be more knowledgeable on the product that they are selling

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My service appointment scheduled Promptly, practically no...

My service appointment scheduled Promptly, practically no wait and without any surprises. I would recommend the service area without a second thought. Received survey the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jonathan was of great help. He provided constant updates...

Jonathan was of great help. He provided constant updates in my vehicle progress and ensured to schedule the pick up attending several changes in my schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent job and professional experience, I recommend...

Excellent job and professional experience, I recommend to my friends and family, I hope to change for a new yukon in 2024 , two cars for my wife and for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Job - everyone was helpful and great to work with....

Great Job - everyone was helpful and great to work with. I was in and out within 2 hours and they were able to get everything done ✅

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dealership is very clean, organized, nice waiting area....

Dealership is very clean, organized, nice waiting area. Only is i have is the unnecessary options. Rotation of tires too expensiv. The oil change shouldn't have to in 3 k mls 4 wheel alignment way too much. Airfilters too pricey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was timely, vehicle was in and out shuttle very...

Service was timely, vehicle was in and out shuttle very convenient, makes scheduling convenient car was clean, I like that! service coordinator friendly and professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Veronica kept me up to date on parts ordered for my...

Veronica kept me up to date on parts ordered for my vehicle gave timelines as to when vehicle would be repaired and ready for pickup also offered Uber service for my convenience found her to be caring and professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Cada vez que estoy allí es una experiencia muy agradable...

Cada vez que estoy allí es una experiencia muy agradable me siento feliz de poder hacer negocios con ustedes gracias por toda su ayuda espero seguir trabajando con ustedes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

I’ve been servicing both my vehicles since I bought them...

I’ve been servicing both my vehicles since I bought them in 2015. The service and attention has been great, both from Jonathan Diaz and now Yesenia Sesin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.