Reviews
Paid $1400 to fix something that was ultimately covered...
Paid $1400 to fix something that was ultimately covered under my power train warranty. Manager is non-responsive to my texts and calls. I am extremely disappointed in entire dealership and feel taken advantage of because I am a woman who is seemingly young. I sent my car in six different times before getting the correct diagnosis to fix the problem that was covered under warranty. I’m out $1400 and lots of time wasted. Strongly discourage this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent services and professional, great experience....
Excellent services and professional, great experience. Conocimiento de su trabajo y may buen trato. Local limpio y acojedor,servicio al cliente may aren't y eficiente
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service and attention. As always! Yesenia took...
Excellent service and attention. As always! Yesenia took care of the issues with my vehicle, keeping me updated at all times with the progress. Great follow up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rolando my sales rep was awesome! He really was a big...
Rolando my sales rep was awesome! He really was a big reason I decided to purchase my vehicle with your company. He did not let the language barrier stop him from giving me excellent customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I really loved the service I received everyone was asking...
I really loved the service I received everyone was asking are you being helped. Offer me refreshments, made checking the vehicle in really so easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jonathan has been top notch with my service throughout...
Jonathan has been top notch with my service throughout the years I’ve had my vehicle. Not a disappointment at all. Very personable. Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent experience! They performed that work I asked...
Excellent experience! They performed that work I asked for in a timely manner. Veronica went above and beyond to explain the procedures they were going to do!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was perfect, thankful for the amazing service...
Everything was perfect, thankful for the amazing service and the kindly workers, all I can say for the great team at Brickell Buick & GMC is thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great friendly place staff is helpful ..... ..... .....
Great friendly place staff is helpful ..... ..... .. words words words words words words words words words words words words words words good place to purchase a new or used car would go again 10/10
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service was provided in an efficient and timely...
The service was provided in an efficient and timely manner, Stephanie Lavastida was kind, competent and could easily be contacted. Everything went well thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
